Panasonic KX-FC966FX Operating Instructions Manual page 58

11. Help
Problem
The unit does not display the
caller's name and/or
telephone number.
The display exits the Caller ID
List while viewing caller
information.
11.3.3 Cordless handset
Problem
The cordless handset does
not work.
The cordless handset display
is blank.
The cordless handset will not
turn ON.
I have changed the cordless
handset display language to a
language I cannot read.
w is flashing.
The cordless handset does
not ring.
The batteries should be
charging but the battery icon
does not change.
A busy tone is heard when
{C} is pressed.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
58
Cause & Solution
L You need to subscribe to a Caller ID service.
L Other telephone equipment may be interfering with your phone. Disconnect
it and try again.
L Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 22).
L Depending on the service of the local telephone company, caller information
may not be displayed on the cordless handset in TEL/FAX mode. In this
case, change the TEL/FAX ring setting to 1 (feature #78 on page 44).
L If a call is being transferred to you, the caller information will not be
displayed.
L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Cause & Solution
L Make sure that the battery is installed correctly (page 5) and fully charge it
(page 6).
L Clean the charge contacts and charge again (page 6).
L Unplug the base unit's power cord to reset. Plug in, and try again.
L Turn the cordless handset power OFF, then ON (page 6).
L Check that the power cord is connected properly.
L The cordless handset has not been registered to the base unit. Register the
cordless handset (page 49).
L The cordless handset is not turned ON. Turn the power ON (page 6).
L Make sure that the batteries are installed correctly (page 5).
L Fully charge the batteries (page 6).
L Clean the charge contacts and charge again (page 6).
L Change the cordless handset display language (page 48).
L The cordless handset is not registered to the base unit. Register it (page
49).
L The cordless handset is too far from the base unit. Move closer.
L The power cord is not connected. Check the connections.
L The ringer volume is turned OFF. Adjust it (page 15).
L Clean the charge contacts and charge again (page 6).
L The cordless handset is too far from the base unit. Move closer and try
again.
L The base unit or another cordless handset is on an outside call. Wait for the
other user to complete the call.
L Place the cordless handset and the base unit away from other electrical
appliances.
L Move closer to the base unit.