Troubleshooting; Unable To Print - Konica Minolta BIZHUB 350 User Manual

Troubleshooting

11 Troubleshooting
11.1

Unable to print

This chapter explains the troubleshooting procedures for possible malfunc-
tions.
Perform the troubleshooting procedures described below if this machine
does not print after you have sent a print job.
Symptom
The message "No printers
are connected" or "Print
error" appears.
A postscript error ap-
pears.
200/250/350
Probable cause
The printer driver selected for
printing is not compatible with
the printer controller.
The network cable, parallel ca-
ble, or USB cable is disconnect-
ed.
An error has occurred in this ma-
chine.
Available memory space is not
sufficient.
Available computer memory
space is not sufficient.
There is an error in the applica-
tion software settings.
The file printing settings are in-
correct.
Action
Check the printer name select-
ed.
Check that the cable is connect-
ed properly.
Check this machine's control
panel.
Perform a test print to check
whether printing is possible.
Perform a test print to check
whether printing is possible.
Refer to the user's manual of the
application software to check
the settings.
Change the settings and try to
print again.
11
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