Transferring A Call - AT&T SB35020 User Manual

Syn248 SB35020 Deskset User's Guide

Transferring a Call

You can transfer an active call to:
an internal extension

an outside number, if this function has been enabled by your system

administrator
another extension's voicemail.

To transfer a call:
1. Press
the Transfer Setup screen appears.
2. Select a transfer target. You can:
press the Intercom key and dial an extension number.

press an available Line key and dial an external number. Depending on your

system configuration, transferring calls to an outside line may be disabled.
take a held call off hold.

call a number from a list. For example, press

call.
transfer the call directly to voicemail by pressing

extension.
3. When the new call is established, you are ready to transfer the first call. You can:
speak to the person to whom you are transferring the call and announce the

transfer.
cancel the Transfer Setup screen on the first call by selecting the first call and

pressing CANCEL. The call remains on hold.
4. To complete the transfer, press
two seconds. When the transfer is complete, the screen returns to Idle mode.
Call Management
from the Active Call screen. The call is automatically put on hold and
Transfer
33
Press
Transfer
ExtList
VMList
. A Call Transferred screen appears for
Transfer
Call Transferred.
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and select an extension to
, then selecting an