AT&T SB35020 User Manual page 98

Syn248 SB35020 Deskset User's Guide
Probable Cause
The same Deskset extension
number already exists.
The device software version
is different than the rest of
the system.
The device screen displays Synchronizing....
Probable Cause
Not enough time has
elapsed.
Deskset cannot make or receive phone calls and the Deskset screen displays Synchronizing....
Probable Cause
The Deskset may have an
incompatible software
version.
Troubleshooting
Corrective Action
Disconnect the network cable and reset the

Deskset to factory defaults. Insert a pen or paper
clip into the reset hole and press for more than
five seconds. Reconnect the Deskset.
Ask your system administrator to update all

devices to the current software version.
Corrective Action
The device may display Synchronizing... for a

few seconds. This is normal and does not indicate
a problem.
Corrective Action
Ask your system administrator to update your

Deskset to the current software version.
98
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