Intercom Auto Answering; Call Forward-No Answer - AT&T SB35020 User Manual

Syn248 SB35020 Deskset User's Guide

Intercom Auto Answering

You can set your Deskset to answer Intercom calls automatically, without your having to
touch the phone to answer. When you enable Intercom Auto Answer, ANS appears at
the top of the Deskset screen as shown in Figure 13 unless DND is active, since Auto
Answer is disabled when DND is on.
Intercom Auto Answering applies only to direct Deskset-to-Deskset calls. Auto
Answering does not apply to forwarded calls that use your Intercom line(s).
To respond to an Auto Answered Intercom call:
After the call rings for the amount of time specified in the Auto Answer Delay (See
"Intercom Auto Answer" on page
hear a warning tone. Speak after the tone.
If the Intercom Auto Answer Delay is set to zero, you hear no ring. Instead, the
Call Answered screen appears and you hear the warning tone.
If you do not want the Deskset to automatically answer the call, press CANCEL or
Ignore
Answer target. See
If there are multiple incoming Intercom calls, Auto Answer applies to the first call.
Call Forward–No Answer
Call Forward–No Answer is a setting that redirects incoming calls. The Syn248 system
has two types of Call Forward–No Answer settings.
Phone Line Call Forward–No Answer can only be set by the system administrator.
This setting determines the destination for unanswered calls on each line. After a call is
forwarded, the call cannot be answered at the Deskset. Calls can be forwarded to:
an extension

an extension's voicemail (without ringing the Deskset)

an external phone number

Auto Attendant (default destination). See

page
Answering Calls
Figure 13. Intercom Auto Answer Enabled
76), a two-second notification screen appears, and you
0:05
Graham Bell
9-800-216-2007
Transfer
while the call is ringing to send the call to the Intercom Call Forward–No
"Call Forward–No Answer" on page
29.
AA
1
Call Answ ered.
Speak after the tone.
Conf Park
28.
"About the Auto Attendant" on
28
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