Polycom RealPresence Getting Started Manual page 6

Polycom RealPresence Collaboration Server 800s Getting Started Guide
Appendix A - Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B - Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
iv
Changing the Video Layout of a Conference (AVC-Based CP and Mixed
CP and SVC Conferences) ...................................................................................3-52
Video Forcing (AVC-Based CP and Mixed CP and SVC Conferences) ........3-54
Muting all Participants Except the Lecturer (AVC-Based CP
Conferences) ..........................................................................................................3-55
Sending Messages to All Conference Participants Using Message
Overlay (AVC-based Conferences) ....................................................................3-57
Auto Scan (AVC-based CP Only Conferences) ................................................3-58
Customized Polling (AVC-based CP Only Conferences) ...............................3-58
Participant Level Operations ......................................................................................3-60
Copy Cut and Paste Participant ..........................................................................3-62
Copy Participant ...................................................................................................3-62
Cut Participant ......................................................................................................3-63
Paste Participant ....................................................................................................3-63
Paste Participant As ..............................................................................................3-64
Sending Messages to Selected Participants Using Message Overlay
(AVC-based Conferences) ....................................................................................3-65
Conference Control Using DTMF Codes ..................................................................3-66
Requesting Help (CP Only Conferences) ..........................................................3-67
Request to Speak (AVC-based CP Only Conferences) ....................................3-67
Change to Chairperson ........................................................................................3-68
Collaboration Server Web Client Installation - Troubleshooting Instructions ............. B-1
Procedure 1: Ending all Internet Explorer Sessions .................................................. B-2
Procedure 2: Deleting the Temporary Internet Files, Collaboration Server
Cookie and Collaboration Server Object .................................................................... B-2
Deleting the Temporary Internet Files ................................................................ B-3
Deleting the RMX/Collaboration Server Cookie .............................................. B-5
Deleting the RMX/Collaboration Server ActiveX Object ................................ B-6
Procedure 3: Managing Add-ons Collisions .............................................................. B-7
Procedure 4: Browser Hosting Controls (Optional) .................................................. B-8
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