Polycom RealPresence Getting Started Manual page 125

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3
Polycom, Inc.
In the Control Panel, click Programs and Features.
c
Inspect the Programs and Features list for the version of Microsoft .NET Framework
d
Client Profile that is installed.
Determine whether a 32-bit or 64-bit version of Windows is running on the workstation:
On the Windows Desktop, click Start.
a
In the Start Menu, click Computer.
b
In the Computer Menu, System properties and inspect the value of the System type
c
field in the System section
Enable Managed Browser Hosting Controls if .NET Framework 4 or higher is running on
the workstation.
Open the Registry.
a
Navigate to the Subkey:
b
• 32-bit System:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\.NETFramework
• 64-bit System:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETF
ramework
Add the Dword Value: EnableIEHosting
c
Set value of EnableIEHosting to 1.
d
Close the Registry.
e
Close and re-open Internet Explorer.
f
Appendix B-Troubleshooting
B-9