Unable to import the scanned document into the computer
Symptoms
Unable to find scanner
If No, go to next symptom.
Unable to open Mailbox
If No, go to next symptom.
Xerox
®
D95/D110/D125/D136 Copier/Printer
User Guide
Yes/No
Causes and Actions
Yes
Cause
The printer is not powered on.
Action
Turn the power on.
If problem is not solved, go to next
Cause/Action.
Cause
The network cable is disconnected from the
computer.
Action
Connect the network cable to the computer.
If problem is not solved, go to next
Cause/Action.
Cause
The network cable is disconnected from the
machine.
Action
Connect the network cable to the machine.
For information about network settings, refer to
the System Administration Guide.
If problem is not solved, go to next
Cause/Action.
Cause
The Salutation port is not enabled.
Action
Enable the Salutation port.
For information about network settings, refer to
the System Administration Guide.
If problem is not solved, go to next
Cause/Action.
Cause
The network connection between the computer
and machine is abnormal.
Action
Check with your system administrator.
Yes
Cause
No Mailbox has been created.
Action
Create a Mailbox.
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
If problem is not solved, go to next
Cause/Action.
Cause
Mailbox password forgotten.
Action
Unable to verify password. Set the password to
Off, and then reset the password again.
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
Problem solving
15-47