Unable To Scan With The Machine - Xerox D95 User Manual

Problem solving

Unable to scan with the machine

Symptoms
Document not fed
properly from the
document feeder
15-46
Yes/No Causes and Actions
Yes Cause Document size is too small.
Action The minimum size of the document that can be
loaded on the document feeder is A5.
If problem is not solved, go to next
Cause/Action.
Cause The right type of document is not being used.
Action The document feeder cannot be used with
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, documents with tags, paper clips,
and cellophane tape cannot be used.
If problem is not solved, go to next
Cause/Action.
Cause The document guides are in the incorrect
position.
Action Set the document guides to correctly match the
document size.
If problem is not solved, go to next
Cause/Action.
Cause Part of the document is ripped and a piece of
paper remaining in the document feeder.
Action Open the document feeder cover and remove
the piece of paper.
If problem is not solved, go to next
Cause/Action.
Cause Documents of different sizes are set.
Action When using documents of different sizes you
must specify Mixed Size Originals, otherwise, a
paper jam will result. When setting documents
of different sizes, be sure to specify Mixed Size
Originals.
User Guide