Dell OptiPlex 755 User Manual page 86

Service Tag and Express Service Code
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Microsoft Windows License Label
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Solutions — Troubleshooting hints and tips, articles from technicians, and
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online courses, frequently asked questions
Community — Online discussion with other Dell customers
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Upgrades — Upgrade information for components, such as memory, the
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hard drive, and the operating system
Customer Care — Contact information, service call and order status,
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warranty, and repair information
Service and support — Service call status and support history, service
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contract, online discussions with technical support
Dell Technical Update Service — Proactive e-mail notification of software
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and hardware updates for your computer
Reference — Computer documentation, details on my computer
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configuration, product specifications, and white papers
Downloads — Certified drivers, patches, and software updates
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Desktop System Software (DSS)— If you reinstall the operating system for
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your computer, you should also reinstall the DSS utility. DSS provides
critical updates for your operating system and support for processors,
optical drives, USB devices, and so on. DSS is necessary for correct
operation of your Dell computer. The software automatically detects your
computer and operating system and installs the updates appropriate for
your configuration.
How to use Windows XP
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How to work with programs and files
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How to personalize my desktop
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How to reinstall my operating system
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1. Click Start or ® Help and Support® Dell User and System
Guides® System Guides.
2. Click the User's Guide for your computer.
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
Use the Service Tag to identify your computer when you use
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support.dell.com or contact support.
Enter the Express Service Code to direct your call when contacting
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support.
NOTE: As an increased security measure, the newly designed Microsoft
Windows license label incorporates a missing portion or "hole" to
discourage removal of the label.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate
support site.
To download Desktop System Software:
1. Go to support.dell.com, select your region or business segment,
and enter your Service Tag.
2. Select Drivers & Downloads and click Go.
3. Click your operating system and search for the keyword Desktop
System Software.
NOTE: The support.dell.com user interface may vary depending on your
selections.
Windows Help and Support
1. To access Windows Help and Support:
In Windows XP, click Start and click Help and Support.
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In Windows Vista®, click the Windows Vista Start button
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and click Help and Support.
2. Type a word or phrase that describes your problem, and then click
the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
Operating System Media