Dell OptiPlex 755 User Manual

Dell OptiPlex 755 User Manual

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Dell™ OptiPlex™ 755 User's Guide
 
 
 Mini Tower Computer
 Desktop Computer
 Small Form Factor Computer
 Ultra Small Form Factor Computer

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Table of Contents

Troubleshooting

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Summary of Contents for Dell OptiPlex 755

  • Page 1 Dell™ OptiPlex™ 755 User's Guide    Mini Tower Computer  Desktop Computer  Small Form Factor Computer  Ultra Small Form Factor Computer  ...
  • Page 2: Advanced Features

    NOTE: iAMT can be configured using Dell Client Manager (DCM) 2.1.1 or later. For complete information on how to configure iAMT, see the Dell Client Manager 2.1.1 (or later) documentation on www.dell.com\openmanage. For more information about Dell's iAMT implementation, see the Client Systems Management Administrator's Guide available on the Dell Support website at support.dell.com.
  • Page 3: Iamt Features

    4. Select Return to Previous Menu twice. Changes are applied and the computer reboots.   USB Provisioning iAMT can be provisioned using a USB key and Dell Client Manager. The USB key must:  Be formatted using the FAT16 file system with no system files...
  • Page 4: Alert Standard Format

     Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard drive failure alerts from storage devices. A computer that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant is a managed computer. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com.
  • Page 5: Physical Security

     Change the state of your computer by updating its BIOS, configuring BIOS settings, or shutting it down remotely. With Dell Client Manager installed on a console and its client software installed on client computers, you have a managed computer. For information about DCM, see the Dell Support website at support.dell.com.
  • Page 6: Enabling The Tpm Feature

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Archive and Restore section of the EMBASSY Security Center help file. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.
  • Page 7: About Smart Cards And Fingerprint Readers

    Using smart cards can improve computer security by combining something a user has (the smart card) with something only the user should know (a PIN) to provide more secure user-authentication than passwords alone. The fingerprint reader is a device that you can use to help keep your Dell™ computer secure. The reader is a strip sensor located on a peripheral device for  your computer. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity.
  • Page 8: Typing Your System Password

    Typing Your System Password When you start or restart your computer, the following prompt appears on the screen. If Password Status is set to Locked: Type the password and press <Enter>. If you have assigned an administrator password, the computer accepts your administrator password as an alternate system password. If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password.
  • Page 9: Operating Your Computer With An Administrator Password Enabled

    Entering System Setup   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see Turning Off Your Computer) and try again.
  • Page 10: System Setup Options

    options list, active options field, and key functions. Options List — This field appears on the left side of the system setup window. The field is a Option Field — This field contains information about each scrollable list containing features that define the configuration of your computer, including option.
  • Page 11  AHCI  ATA This setting determines whether integrated drive errors are reported or not during computer start-up. SMART Reporting (Off default) Onboard Devices Enables or disables the integrated NIC controller. Settings are On, Off, or On w/ PXE. When the On w/ PXE setting is active, if a boot Integrated NIC routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list.
  • Page 12 Specifies whether a Measured Virtual Machine Monitor (MVMM) can use additional hardware capabilities provided by Intel Trusted Execution Trusted Execution Technology. Default is Off. Specifies whether a Virtual Appliance can use the additional hardware capabilities provided by Intel Embedded Information Virtual Appliance Technology.
  • Page 13: Boot Sequence

    Determines how the computer responds when AC power is re-applied after a power loss. Off commands the computer to stay off when the power is re-applied. You must press the front-panel power button before the computer turns on. On commands the computer to turn on when Recovery the power is re-applied.
  • Page 14: Changing Boot Sequence For The Current Boot

    Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities media, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD drive.
  • Page 15: Floppy Drive

    Floppy Drive   1. In system setup, set the Diskette Drive option to USB.   2. Save and exit system setup.   3. Connect the USB floppy drive, insert a bootable floppy, and re-boot the computer.  Jumper Settings   Mini Tower and Desktop  ...
  • Page 16: Clearing Forgotten Passwords

       jumpered    unjumpered  Clearing Forgotten Passwords   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and administrator passwords.   1. Follow the procedures in Before You Begin.
  • Page 17: Power Management For Windows Xp And Windows Vista

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you.
  • Page 18: Power Schemes Tab

      1. Click Start® Control Panel® Pick a category® Performance and Maintenance.   2. Under or pick a Control Panel icon, click Power Options.   3. Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab as described in the following sections.  ...
  • Page 19: Configuring Power Management Settings

    This section provides an overview of the RAID configuration that you may have selected when you purchased your computer. A number of RAID configurations are available in the computer industry for different types of uses. Your Dell computer supports RAID level 0 and RAID level 1. A RAID level 0 configuration is recommended for high-performance programs, while RAID level 1 is recommended for users that desire a high level of data integrity.
  • Page 20: Raid Level 1 Configuration

    RAID Level 1 Configuration RAID level 1 uses a data-redundancy storage technique known as mirroring to enhance data integrity. When data is written to the primary drive, the data is also duplicated, or mirrored, on the second drive in the configuration. If a drive failure occurs, subsequent read and write operations are directed to the surviving drive.
  • Page 21: Configuring Your Computer For Raid Using The Intel Matrix Storage Manager

      5. Press the up- and down-arrow keys to select RAID0(Stripe), and press <Enter>. NOTE: Select the stripe size closest to the size of the average file that you want to store on the RAID volume. If you do not know the average file size, choose 128 KB as your stripe size.
  • Page 22: Migrating To A Raid Level 0 Configuration

    NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see Setting Your Computer to RAID- Enabled Mode).   3. On the Actions menu, select Create RAID Volume to launch the Create RAID Volume Wizard, and then click Next.  ...
  • Page 23: Migrating To A Raid Level 1 Configuration

      1. Set your computer to RAID-enabled mode (see Setting Your Computer to RAID-Enabled Mode).   2. Click the Start button and point to All Programs® Intel(R) Matrix Storage Manager® Intel Matrix Storage Console to launch the Intel Storage Utility. NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode.
  • Page 24 Back to Contents Page  ...
  • Page 25: Replacing The Battery

    Back to Contents Page   Battery User's Guide   Replacing the Battery  Replacing the Battery   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 26 1 system battery 2 positive side of battery connector 3 battery socket tab 4 battery socket   6. Install the new system battery. a.  Support the battery connector by pressing down firmly on the positive side of the connector. b.  Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. c.
  • Page 27: Before You Begin

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 28   2. Disconnect any telephone or telecommunication lines from the computer.   3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.   4. If applicable, remove the computer stand (for instructions, see the documentation that came with the stand) and the cable cover, if attached (see Cable Cover (Optional)).
  • Page 29: Cleaning Your Computer

    Back to Contents Page   Cleaning Your Computer User's Guide   Computer, Keyboard, and Monitor   Mouse   Floppy Drive   CDs and DVDs   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.  Computer, Keyboard, and Monitor  ...
  • Page 30: Cds And Dvds

    Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.  CDs and DVDs If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.  ...
  • Page 31: Desktop Computer

    If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge This badge can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge.
  • Page 32: Back View

    headphone Use the headphone connector to attach headphones and most kinds of connector speakers. microphone Use the microphone connector to attach a microphone. connector 10 3.5-inch drive Can contain an optional floppy drive, second hard drive, or optional media card reader. 11 5.25-inch Can contain an optical drive.
  • Page 33: Removing The Computer Cover

    network and the computer.  Yellow — A good connection exists between a 1-Gbps (or 1000- Mbps) network and the computer.  Off — The computer is not detecting a physical connection to the network. 3 network To attach your computer to a network or broadband device, connect adapter one end of a network cable to either a network jack or your network or connector...
  • Page 34: Inside Your Computer

    security cable slot cover release latch padlock ring  Inside Your Computer   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
  • Page 35: Removing The Chassis Intrusion Switch

    Resetting the Chassis Intrusion Detector   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.  ...
  • Page 36: System Board Components

      1. Loosen the captive screw on each side of the heat sink assembly.   CAUTION: Despite having a plastic shield, the heat sink assembly may be very hot during normal operation. Be sure that it has had sufficient time to cool before you touch it.
  • Page 37 front-panel connector (FRONTPANEL) 18 serial connector (SERIAL2) power connector (POWER) 19 system board speaker (BEEP) external SATA connector (eSATA) 20 aux power LED (aux_LED) 10 internal USB (INT_USB) 21 floppy connector (DSKT) 11 RTC reset jumper (RTCRST) 22 fan connector (FAN_CPU) Back to Contents Page  ...
  • Page 38 United States and/or other countries; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 39: Pci Cards

    Your Dell™ computer supports a PS/2 serial port adapter and provides the following connectors on the system board for PCI and PCI Express cards:  Two connectors for low-profile PCI cards  One connector for a low-profile PCI Express x16 card NOTE: Your Dell computer includes only PCI and PCI Express card connectors. ISA cards are not supported.   PCI Cards   Installing a PCI Card If you are replacing a PCI card, remove the current driver for the card from the operating system.
  • Page 40   4. If you are installing a card in an empty card connector on the system board, remove the filler bracket to create a card-slot opening at the back of the computer. Then continue with step   5. If you are installing a card to replace one already installed in the computer, remove the installed card (see Removing a PCI Card).
  • Page 41 card fully seated card not fully seated bracket within slot bracket caught outside of slot NOTE: If you are installing a PCI Express x16 card, ensure that the securing tab on the connector's release lever fits into the notch on the front end of the card.
  • Page 42: Removing A Pci Card

    on the back panel of the computer.   14. Install any drivers required for the card as described in the card documentation.   Removing a PCI Card   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).
  • Page 43: Riser-Card Cage

      8. Rotate the release tab downward to snap the card-retention latch into place. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.   9. Replace the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on.
  • Page 44 7. Press the release tab to raise the card-retention latch. release tab card-edge connector card-retention latch card connector card       8. Insert the card firmly into the card connector on the riser-card cage.   9. Lower the card-retention latch and press it into place, securing the card(s) in the computer.  ...
  • Page 45 or line-in connectors on the back panel.   15. If you installed a network adapter card and want to turn off the integrated network adapter: a.  Enter system setup, select Network Controller and change the setting to Off (see Entering System Setup).
  • Page 46 riser-card cage riser cards (2) slots system board connectors (2)   10. Replace the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on.   11. Uninstall the card's driver. See the documentation that came with the card for instructions.  ...
  • Page 47   6. Before you close the card retention mechanism, ensure that:  The tops of all cards and filler brackets are flush with the alignment bar.  The notch in the top of the card or filler bracket fits around the alignment guide.  ...
  • Page 48 3. Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.   4. Disconnect the PS/2 serial-port cable from the system board (see System Board Components).
  • Page 49 riser-card cage handle riser cards (2)   4. Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.   5. If you are installing a new PS/2 serial port adapter, remove the filler bracket to create an empty card-slot opening.  ...
  • Page 50: Installing Esata Without A Riser

    riser-card cage handle riser cards (2)   4. Gently lift the release tab on the card retention latch from the inside to pivot the latch open. Pivot the latch until it snaps into the open position.   5. Disconnect the PS/2 serial-port cable from the system board (see System Board Components).
  • Page 51: Boot Your Computer And Enter System Setup

    3. Mount the bracket into the desired card slot opening.   4. Plug the free end of the eSATA cable into the eSATA connector on the system board (see System Board Components).   5. Replace the computer cover (see Replacing the Computer Cover).
  • Page 52: Table Of Contents

      5. Plug the free end of the eSATA cable into the eSATA connector on the system board.   6. Replace the riser. riser-card cage riser cards (2) slots system board connectors (2)   7. Replace the computer cover (see Replacing the Computer Cover).
  • Page 53: Removing The Processor

    Back to Contents Page User's Guide   Processor  Processor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 54 3. Unpack the new processor, being careful not to touch the underside of the processor. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.
  • Page 55 heat sink assembly heat-sink assembly bracket captive screw housing (2)   13. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page  ...
  • Page 56: General Drive Installation Guidelines

    If you will be operating your computer without an optical drive or a 3.5-inch device (floppy drive or media card reader) installed, the appropriate drive bay insert must be installed in place of the drive. Contact Dell if you need a drive bay insert.
  • Page 57: Power Cable Connectors

    1 data interface cable connector 2 data interface connector   Power Cable Connectors 1 power cable 2 power input connector   Connecting and Disconnecting Drive Cables When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a cable without a pull tab, hold the cable by the black connector at each end.
  • Page 58: Replacing Drive Inserts

    If you will be operating your computer without an optical drive or a 3.5-inch device (floppy drive or media card reader) installed, the appropriate drive bay insert must be installed in place of the drive. Contact Dell if you need a drive bay insert. See Removing Drive Inserts.
  • Page 59: Installing An Optical Drive

    4. Disconnect the power and data cables from the back of the drive.   5. If you are not replacing the optical drive at this time, install the optical drive insert by lowering it into the drive bay until it clicks into place. Contact Dell if you need a drive bay insert.
  • Page 60: Removing A Floppy Drive

    If you will be operating your computer without an optical drive or a 3.5-inch device (floppy drive) installed, the appropriate drive bay insert must be installed in place of the drive. Contact Dell if you need a drive bay insert.
  • Page 61: Installing A Floppy Drive

      6. If you are not replacing the floppy drive or media card reader at this time, install the floppy drive inserts (see Replacing Drive Inserts). Contact Dell if you need a drive bay insert.   Installing a Floppy Drive  ...
  • Page 62: Media Card Reader

      9. Enter system setup and set the Diskette Drive option to enable your new floppy drive (see System Setup).   10. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Media Card Reader  ...
  • Page 63: Installing A Media Card Reader

    5. Disconnect the cable from the back of the media card reader and from the system board.   6. If you are not replacing the media card reader at this time, install the 3.5 inch drive insert (see Replacing Drive Inserts). Contact Dell if you need a drive bay insert.   Installing a Media Card Reader  ...
  • Page 64 1 drive insert   2. If you are replacing an existing media card reader: Remove the four shoulder screws from the existing media card reader.   3. Insert the four shoulder screws into the sides of the new media card reader and tighten them.  ...
  • Page 65: Hard Drive

    7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.   8. Replace the computer cover (see Replacing the Computer Cover).   9. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Hard Drive  ...
  • Page 66: Installing A Hard Drive

    1 securing clips (2) 2 hard drive   Installing a Hard Drive   1. Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
  • Page 67: Replacing A Second Hard Drive

    14. Partition and logically format your drive. NOTE: For instructions, see the documentation that came with your operating system.   15. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).   16. Install your operating system on the hard drive.
  • Page 68   3. Remove the computer cover (see Removing the Computer Cover).   4. Remove the optical drive (if your configuration has one). See Removing an Optical Drive.   5. Disconnect cable from the existing hard drive.   6. Remove the existing hard drive from the computer (see Removing a Hard Drive).
  • Page 69 16. Partition and logically format your drive. NOTE: For instructions, see the documentation that came with your operating system.   17. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).   18. Install your operating system on the hard drive.
  • Page 70 Back to Contents Page User's Guide   I/O Panel  I/O Panel   Removing the I/O Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables before disconnecting them, so that you can re route them correctly when installing the new I/O panel.
  • Page 71 NOTE: Use the guides on the I/O panel bracket to help position the I/O panel in place and use the notch on the I/O panel bracket to help seat the card. Back to Contents Page  ...
  • Page 72: Power Supply

    Back to Contents Page User's Guide   Power Supply  Power Supply   Replacing the Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 73: Dc Power Connectors

      11. Reconnect the DC power cables.   12. Replace the optical drive (see Optical Drive).   13. Connect the AC power cable to the connector.   14. Replace the computer cover (see Replacing the Computer Cover).   DC Power Connectors  ...
  • Page 74 +5 VDC +5 VDC +5 VDC Black *Use 22-AWG wire instead of 18-AWG wire.   DC Power Connector P2       Pin Number Signal Name 18-AWG Wire Black Black +12 VDC Yellow +12 VDC Yellow   DC Power Connector P3  ...
  • Page 75       Pin Number Signal name 18-AWG Wire +3.3 VDC Orange Black +5 VDC Black +12 VDC Yellow Back to Contents Page  ...
  • Page 76: Installing A Speaker

    Back to Contents Page User's Guide   Speakers  Speakers   Installing a Speaker   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 77   5. Replace the computer cover.   6. Turn on power to the computer. Back to Contents Page  ...
  • Page 78: Desktop Computer Specifications

    Back to Contents Page   Desktop Computer Specifications User's Guide   Microprocessor Microprocessor type The following are supported:  Intel® Core™2  Intel vPro™  Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor)   Memory Type 667-MHz or 800-MHz DDR2 SDRAM Memory connectors...
  • Page 79 supporting one device each   Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps Cards standard configuration supports low-profile cards only;...
  • Page 80: System Board Connectors

    Serial 9-pin connector; 16550C-compatible Parallel 25-pin connector (bidirectional) Video 15-pin VGA connector Network adapter RJ45 connector Optional PS/2 with secondary serial port two 6-pin mini-DINs adapter two front-panel and six back panel USB 2.0–compliant connectors Audio two connectors for line-in/ microphone and line-out; two front-panel connectors for headphones and microphone System board connectors:...
  • Page 81 Wattage 280 W Heat dissipation 955 BTU/hr   NOTE: Heat dissipation is calculated based upon the power supply rating. Voltage manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz Backup battery 3-V CR2032 lithium coin cell   Physical Height 11.4 cm (4.5 inches) Width...
  • Page 82: Installing Your Computer In An Enclosure

    Back to Contents Page   Installing Your Computer in an Enclosure User's Guide Installing your computer in an enclosure can restrict the airflow and impact your computer's performance, possibly causing it to overheat. Use the following guidelines when installing your computer in an enclosure. NOTICE: The operating temperature specifications indicated in this guide reflect the maximum ambient operating temperature.
  • Page 83  Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer's performance, possibly causing it to overheat. Back to Contents Page  ...
  • Page 84 2. This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 85: Finding Information

     Tools and utilities NOTE: This document may be optional and may not ship with your computer.   NOTE: This document is available as a PDF at support.dell.com.  Warranty information   Dell™ Product Information Guide  Terms and Conditions (U.S. only)  Safety instructions  Regulatory information  Ergonomics information  End User License Agreement...
  • Page 86  Service and support — Service call status and support history, service contract, online discussions with technical support    Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer    Reference — Computer documentation, details on my computer configuration, product specifications, and white papers  ...
  • Page 87   NOTE: The Operating System media may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See Reinstalling Windows XP or Windows Vista.
  • Page 88: Getting Help

    Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
  • Page 89: Autotech Service

     Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell.
  • Page 90: Before You Call

    Description of problem and troubleshooting procedures you performed:  Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. For customers in the United States, call 800-WWW.DELL (800.999.3355).
  • Page 91 Back to Contents Page   Glossary User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 92  D DCM — Dell Client Manager. Dell's utility for remote management DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
  • Page 93 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 94 Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is  often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module.
  • Page 95 memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory.
  • Page 96 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 97 surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level.
  • Page 98  W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.
  • Page 99: Ddr2 Memory Overview

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.
  • Page 100: Installing Memory

    64-bit operating system, your computer will support a maximum of 8 GB (2-GB DIMMs in each of the four slots) of memory.   Installing Memory   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.
  • Page 101: Removing Memory

      8. When the message appears stating that memory size has changed, press <F1> to continue.   9. Log on to your computer.   10. Right-click the My Computer icon on your Windows desktop and click Properties.   11. Click the General tab.  ...
  • Page 102: Mini Tower Computer

    United States and/or other countries; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 103: Installing A Pci Or Pci Express Card

      Installing a PCI or PCI Express Card NOTE: Your Dell computer uses only PCI and PCI Express slots. NOTE: The serial port adapter for your mini tower computer includes two PS/2 connectors. If you are replacing a card, uninstall the driver for the existing card. See the documentation that came with the card for instructions.
  • Page 104 1 card retention latch 2 alignment guide 3 card 4 card-edge connector 5 card connector 6 release tab   4. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.  ...
  • Page 105: Removing A Pci Or Pci Express Card

    1 card fully seated 2 card not fully seated 3 bracket within slot 4 bracket caught outside of slot   10. Before you lower the card retention mechanism, ensure that:  The tops of all cards and filler brackets are flush with the alignment bar.  The notch in the top of the card or filler bracket fits around the alignment guide.
  • Page 106 1 card retention latch 2 alignment guide 3 card 4 card-edge connector 5 card connector 6 release tab   4. If necessary, disconnect any cables connected to the card.   5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
  • Page 107 card retention latch alignment guide       4. Remove the filler bracket (if applicable). NOTE: See the documentation that came with the PS/2 serial port adapter for information on configuring the adapter, making internal connections, or customizing it for your computer.  ...
  • Page 108 NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections.   8. Replace the computer cover (see Replacing the Computer Cover).   Removing a PS/2 Serial Port Adapter   1. Follow the procedures in Before You Begin.
  • Page 109: Installing Esata

      8. Before you close the card retention mechanism, ensure that:  The tops of all cards and filler brackets are flush with the alignment bar.  The notch in the top of the card or filler bracket fits around the alignment guide.  ...
  • Page 110 Back to Contents Page User's Guide   Processor  Processor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 111 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever       6. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.  ...
  • Page 112 7 front alignment-notch 8 socket and processor pin-1 indicator 9 rear alignment-notch NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor.   7. Set the processor lightly in the socket and ensure that the processor is positioned correctly.  ...
  • Page 113 Back to Contents Page User's Guide   Drives  Drives Your computer supports:  Two SATA (Serial ATA) hard drives  One 3.5-inch floppy drive or media card reader  Two SATA optical drives  One eSATA drive (with optional bracket) optical drive 3.5-inch drive or media card reader hard drive  ...
  • Page 114 data interface cable connector data interface connector   Power Cable Connectors power cable power input connector   Connecting and Disconnecting Drive Cables When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a cable without a pull tab, hold the cable by the black connector at each end.  ...
  • Page 115 data cable hard drive system board connector power cable   6. Press in on the blue release tabs on each side of the drive and slide the drive up and out of the computer. hard drive release tabs (2)   Installing a Hard Drive  ...
  • Page 116   13. Partition and logically format your drive. See the documentation for your operating system for instructions.   14. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).   15. If the drive you just installed is the primary drive, install your operating system on the hard drive. If the drive you just installed is the primary drive, insert a bootable medium into your boot drive.
  • Page 117: Adding A Second Hard Drive

    Adding a Second Hard Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface.
  • Page 118: Removing The Floppy Drive

      12. Partition and logically format your drive. See the documentation for your operating system for instructions.   13. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).   14. If the drive you just installed is the primary drive, install your operating system on the hard drive.
  • Page 119: Installing The Floppy Drive

    floppy drive drive release latch   6. Grasp the sliding plate lever and slide it towards the bottom of the computer until the drive panel snaps open; while holding the lever in place, slide the drive out of the computer.  ...
  • Page 120: Removing The Media Card Reader

    6. Enter system setup (see Entering System Setup), and use the Diskette Drive option to enable your new floppy drive.   7. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Media Card Reader  ...
  • Page 121: Installing The Media Card Reader

      5. Grasp the sliding plate lever and slide it towards the bottom of the computer until the drive panel snaps open; while holding the lever in place, slide the media card reader out of the computer.   Installing the Media Card Reader  ...
  • Page 122: Optical Drive

      5. Replace the computer cover (see Replacing the Computer Cover).   6. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Optical Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 123   5. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.   6. Align the shoulder screws on the optical drive with the shoulder screw slots, and slide the drive into the bay until it clicks into place. optical drive shoulder screws (3) shoulder screw slots (2)
  • Page 124 Setup.   11. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics). Back to Contents Page  ...
  • Page 125 Back to Contents Page User's Guide   I/O Panel  I/O Panel   Removing the I/O Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when installing the new I/O panel.
  • Page 127 Back to Contents Page User's Guide   Power Supply  Power Supply   Replacing the Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 128 10. Reconnect the DC power cables to the power supply.   11. Connect the AC power cable to the AC power connector.   12. Replace the computer cover (see Replacing the Computer Cover).   DC Power Connectors   DC Power Connector P1  ...
  • Page 129 Black +5 VDC +5 VDC +5 VDC Black *Optional wire. Use 22-AWG wire instead of 18-AWG wire.   DC Power Connector P2       Pin Number Signal Name 18-AWG Wire Black Black +12 VADC Yellow +12 VADC Yellow   DC Power Connectors P3, P5, P8, and P9  ...
  • Page 130       Pin Number Signal name 18-AWG Wire +12 VBDC White Black Black +5 VDC Back to Contents Page  ...
  • Page 131 Back to Contents Page User's Guide   Speakers  Speakers   Installing a Speaker   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 132   5. Replace the computer cover.   6. Turn on power to the computer. Back to Contents Page  ...
  • Page 133: Mini Tower Computer Specifications

    Back to Contents Page   Mini Tower Computer Specifications User's Guide   Microprocessor Microprocessor type The following are supported:  Intel® Core™2  Intel vPro™  Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor)   Memory Type 667-MHz or 800-MHz DDR2 SDRAM...
  • Page 134   Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express x16: 8 GB/s bidirectional speed PCI Express x1: 5 Gbps SATA: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps Cards: full-height cards supported PCI:...
  • Page 135 (during start-up only) <F12> or <Ctrl><Alt><F8> displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as options to run hard drive and system diagnostics <Ctrl><p> displays the Management Engine BIOS Extension settings screen that allows you to modify the settings  ...
  • Page 136 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.04-1985 Back to Contents Page  ...
  • Page 137: Transferring Information To A New Computer

    Back to Contents Page   Microsoft® Windows® Features User's Guide   Transferring Information to a New Computer   Setting Up a Home and Office Network  Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer.
  • Page 138 After the information has been copied, the Completing the Collection Phase screen appears.   7. Click Finish. To transfer data to the new computer:   1. On the Now go to your old computer screen on the new computer, click Next.  ...
  • Page 139: Microsoft Windows Vista

    NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From ® ® My Old Computer To My New Dell™ Computer Using the Microsoft Windows XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries.   Microsoft Windows Vista®   1. Click the Windows Vista Start button, , and then click Transfer files and settings®...
  • Page 140: Windows Vista

      5. Return to the Network Setup Wizard and follow the instructions on the screen.   Windows Vista ® ® To make changes to your network setup in Microsoft Windows Vista   1. Click the Windows Vista Start button, , and then click Network® Network and Sharing Center.  ...
  • Page 141: Replacing The Computer Cover

    Back to Contents Page   Replacing the Computer Cover User's Guide   Mini-Tower, Desktop, and Small Form Factor Computers   Ultra Small Form Factor Computers  Mini-Tower, Desktop, and Small Form Factor Computers   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.  ...
  • Page 142 1 release knob Back to Contents Page  ...
  • Page 143 Your Dell™ computer supports a PS/2 serial port adapter and provides the following connectors for PCI and PCI Express cards:  One low-profile PCI card slot  One low-profile PCI Express x16 card slot NOTE: Your Dell computer uses only PCI and PCI Express slots. ISA cards are not supported.   PCI Cards   Installing a PCI Card  ...
  • Page 144 4. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step   5. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Then continue with step 6.
  • Page 145: Removing A Pci Card

      Removing a PCI Card   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover). NOTE: For PCI card locations, see System Board Components.   3. Gently lift the release tab on the card retention latch from the inside and pivot the latch open.  ...
  • Page 146: Pci Express And Dvi Cards

    b.  Connect the network cable to the integrated network connector on the back panel of the computer.   PCI Express and DVI Cards Your computer supports one low-profile PCI Express x16 card. If you are replacing a PCI Express card with a different type of PCI Express card, remove the current driver for the card from the operating system. See the documentation that came with the card for information.
  • Page 147: Removing A Pci Express X16 Card Or Dvi Card

    card fully seated 2 card not fully seated bracket within slot bracket caught outside of slot         NOTICE: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 148   6. While pressing the lever, pull the card up and out of the card connector. 1 PCI Express x16 card 2 lever 3 securing slot (not all cards) 4 securing tab 5 PCI Express x16 card connector      ...
  • Page 149 To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.   14. If you removed a network-adapter card connector: a.  Enter system setup, select Integrated NIC from the Onboard Devices group, and change the setting to On (see System Setup).
  • Page 150 NOTE: See the documentation for the PS/2 serial port adapter for information about the cable connections.   9. Replace the computer cover (see Replacing the Computer Cover.   Removing a PS/2 Serial Port Adapter   1. Follow the procedures in Before You Begin.
  • Page 151   5. Replace the computer cover (see Replacing the Computer Cover).   6. Boot your computer and enter system setup (see Entering System Setup). Use the esata option to enable the eSATA drive. Back to Contents Page  ...
  • Page 152 Back to Contents Page User's Guide   Processor  Processor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 153 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.  ...
  • Page 154 1 processor cover 6 release lever 2 tab 7 front alignment-notch 3 processor 8 socket and processor pin-1 indicator 4 processor socket 9 rear alignment-notch 5 center cover latch     NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor.  ...
  • Page 155 2 heat-sink assembly bracket 3 captive screw in housing (2)   13. Replace the computer cover (see Replacing the Computer Cover). Back to Contents Page  ...
  • Page 156: General Installation Guidelines

    Back to Contents Page User's Guide   Drives  Drives Your computer supports:  One SATA (serial ATA) hard drive  One slimline floppy drive or media card reader  One SATA slimline optical drive  One eSATA drive 1 3.5-inch drive bay for optional floppy drive or media card reader 2 slimline optical drive 3 hard drive  ...
  • Page 157   Power Cable Connectors 1 power cable 2 power input connector   Connecting and Disconnecting Drive Cables When removing an cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end.  ...
  • Page 158 1 securing tabs (2) 2 hard drive   8. Disconnect the power and data cable from the drive.   9. Disconnect the hard drive fan cable from the system board. 1 power cable 2 SATA data cable   Installing a Hard Drive  ...
  • Page 159 1 release tabs (2) 2 hard drive 3 hard drive bracket   4. Connect the hard drive fan cable to the system board.   5. Connect the power and data cables to the drive. 1 power cable 2 SATA data cable  ...
  • Page 160: Entering System

    13. Partition and logically format your drive. NOTE: For instructions, see the documentation that came with your operating system.   14. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).   15. Install your operating system on the hard drive.
  • Page 161 Optical Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.  ...
  • Page 162 9. See the documentation that came with the drive for instructions on installing any software required for drive operation.   10. Enter system setup and select the appropriate Drive option (see System Setup).   11. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Floppy Drive  ...
  • Page 163 5. If you are removing a floppy drive, pull up the cable release tab to unlock it.   6. Gently lift the data cable from the floppy data cable edge connector. cable release tab data cable edge connector      ...
  • Page 164 System Setup). See the documentation that came with the drive for instructions on installing any software required for drive operation.   9. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Media Card Reader  ...
  • Page 165: Replacing A Media Card Reader

    media card reader data cable   8. Pull up on the drive release latch and slide the media card reader towards the back of the computer. Then lift up to remove the media card reader from the computer.   9. Replace the hard drive (see Installing a Hard Drive).
  • Page 166   8. See the documentation that came with the drive for instructions on installing any software required for drive operation.   9. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics). Back to Contents Page...
  • Page 167 Back to Contents Page User's Guide   I/O Panel  I/O Panel   Removing the I/O Panel   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.  ...
  • Page 168   9. Remove cables from the system board.   10. From inside the computer cover, remove the mounting screw that secures the I/O panel to the computer.   11. Ease the I/O panel back and forth to release its circular tabs from the two holes in the chassis that secure it.  ...
  • Page 169 Back to Contents Page User's Guide   Power Supply  Power Supply   Replacing the Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 170 12. Replace the floppy drive or media card reader (see Installing a Floppy Drive).   13. Replace the optical drive (see Installing an Optical Drive).   14. Replace the computer cover (see Replacing the Computer Cover).   15. Connect the AC power cable to the power supply AC power connector. NOTICE: To connect a network cable, plug the cable into the network wall jack and then plug it into the computer.
  • Page 171 Black Black VCC (+5V) VCC (+5V) VCC (+5V) Black *Use 22-AWG wire instead of 18-AWG wire.   DC Power Connector P2       Pin Number Signal Name 18-AWG Wire Black Black +12 VDC Yellow +12 VDC Yellow   DC Power Connectors P3  ...
  • Page 172       Pin Number Signal Name 24-AWG Wire +5 VDC +5 VDC Black Black Back to Contents Page  ...
  • Page 173 Back to Contents Page User's Guide   Speakers  Speakers   Installing a Speaker   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 174   5. Replace the computer cover.   6. Turn on power to the computer. Back to Contents Page  ...
  • Page 175: Small Form Factor Computer Specifications

    Back to Contents Page User's Guide   Small Form Factor Computer Specifications  Small Form Factor Computer Specifications   Microprocessor Microprocessor type The following are supported:  Intel® Core™2  Intel vPro™  Intel Celeron® Internal cache L1: up to 128 KB; L2: up to 8 MB (depending on your processor)  ...
  • Page 176 supporting one device each   Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 Bus speed PCI: 133 MBs PCI Express x16: 8 GB/s bidirectional speed SATA: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps Cards: low-profile cards supported PCI:...
  • Page 177 Mb operation; yellow light for a 1000-Mb (1-Gb) operation Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the front panel (See Dell Diagnostics.) Standby power light AUX_PWR on the system board   Power  DC power supply:  ...
  • Page 178 Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage 27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.04-1985 Back to Contents Page...
  • Page 179: Small Form Factor Computer

    United States and/or other countries; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 180: About Your Small Form Factor Computer

    If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. Dell badge Can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge.
  • Page 181 headphone Use the headphone connector to attach headphones and most kinds of connector speakers. microphone Use the microphone connector to attach a microphone. connector 10 3.5-inch drive Can contain an optional slimline floppy drive or optional media card reader. 11 5.25-inch Can contain a slimline optical drive.
  • Page 182 3 network To attach your computer to a network or broadband device, connect adapter one end of a network cable to either a network jack or your network or connector broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer.
  • Page 183 security cable slot cover release latch computer cover  Inside Your Computer   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board.
  • Page 184 Resetting the Chassis Intrusion Detector   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.  ...
  • Page 185  System Board Components internal speaker connector (INT_SPKR) 12 RTC reset jumper (RTCRST) processor connector (CPU) 13 intrusion switch connector (INTRUDER) processor power connector (12VPOWER) 14 battery socket (BATTERY) memory module connectors (DIMM_1, DIMM_2, 15 PCI Express x16 connector DIMM_3, DIMM_4) (SLOT1) password jumper (PSWD) 16 PCI connector (SLOT2)
  • Page 186: Replacing The System Board

    Back to Contents Page   Replacing the System Board User's Guide   Removing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers   Replacing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers  Removing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers  ...
  • Page 187   Desktop System Board Screws 1 desktop system board 2 screws (9)   Small Form Factor System Board Screws 1 small form factor system board 2 screws (7)   Ultra Small Form Factor System Board Screws...
  • Page 188 1 ultra small form factor system board 2 screws (10) Place the system board assembly that you just removed next to the replacement system board to ensure it is identical.  Replacing the System Board: Mini Tower, Desktop, Small Form Factor, and Ultra Small Form Factor Computers  ...
  • Page 189 Microsoft Corporation in the United States and/or other countries; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 190: About Your Mini Tower Computer

    Back to Contents Page   Mini Tower Computer User's Guide   About Your Mini Tower Computer   Removing the Computer Cover   Inside Your Computer   Chassis Intrusion Switch   System Board Components  About Your Mini Tower Computer   Front View 5.25-inch Can contain an optical drive. Insert a CD or DVD (if supported) into this drive bay drive.
  • Page 191 power light The power light illuminates and blinks or remains solid to indicate different operating modes:  No light — The computer is turned off.  Steady green — The computer is in a normal operating state.  Blinking green — The computer is in a power-saving mode.  Blinking or solid amber —...
  • Page 192 Back Panel Connectors 1 parallel Connect a parallel device, such as a printer, to the parallel connector. If connector you have a USB printer, plug it into a USB connector.   NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address.
  • Page 193   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.  ...
  • Page 194 optical drive disk drive power supply optional chassis-intrusion switch system board heat sink assembly hard drive          Chassis Intrusion Switch   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: The chassis intrusion switch is standard on the ultra small form factor computer but is optional on mini tower, desktop and small form factor computers;...
  • Page 195 Resetting the Chassis Intrusion Detector   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.  ...
  • Page 196 speaker connector (INT_SPKR) 12 RTC reset jumper (RTCRST) fan (FAN_CPU) 13 intrusion switch connector (INTRUDER) processor connector (CPU) 14 battery socket (BATTERY) processor power connector (12VPOWER) 15 PCI Express x16 connector (SLOT1) memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 16 PCI Express x1 connector (SLOT4) password jumper (PSWD) 17 PCI connector (SLOT2) SATA drive connectors (SATA0, SATA1, SATA2, SATA3)
  • Page 197: Troubleshooting

    If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Replacing the Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).
  • Page 198: Optical Drive Problems

    3.  Close the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on. 4.  Run the Dell Diagnostics. See Dell Diagnostics.   Test the cards — 1.  Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see the appropriate "Removing the Computer Cover"...
  • Page 199: Problems Writing To An Optical Drive

    Sound and Speaker Problems.   Problems writing to an optical drive   Close other programs — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before  you write to the optical.   Turn off standby mode in Windows before writing to a disc — Power Management for Windows XP and Windows Vista or search for the keyword standby in Windows Help and Support for information on power management modes.
  • Page 200: Error Messages

    Close all windows and open the program that you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.   Operating system not found — Contact Dell (see Contacting Dell).
  • Page 201: Keyboard Problems

      Keyboard Problems   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   Check the keyboard cable —    Ensure that the keyboard cable is firmly connected to the computer.  Shut down the computer (see Before Working Inside Your Computer), reconnect the keyboard cable as shown on the setup diagram for your computer,...
  • Page 202: A Program Is Designed For An Earlier Windows Operating System

     See the software documentation for minimum memory requirements. If necessary, install additional memory (see Installing Memory).  Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.  Run the Dell Diagnostics (see Dell Diagnostics).  ...
  • Page 203: Mouse Problems

    Mouse Problems   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   Check the mouse cable —    Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.  Remove any mouse extension cables, and connect the mouse directly to the computer.
  • Page 204   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   If the power light is green and the computer is not responding — Diagnostic Lights.   If the power light is blinking green — The computer is in standby mode.
  • Page 205: Printer Problems

    Continue to connect devices (one at a time) and perform the self-test until the test LED fails to illuminate and a faulty device is identified. Replace the defective device/part or contact Dell (see Contacting Dell).  If the test LED does not illuminate, the power supply is defective. Replace the power supply or contact Dell (see Contacting Dell). ¡...
  • Page 206: Sound And Speaker Problems

     Ensure that the scanner cables are securely connected to the scanner and the computer.   Verify that the scanner is recognized by Microsoft Windows —   Windows XP: 1.  Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras. 2.
  • Page 207: Video And Monitor Problems

    If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com.  ...
  • Page 208: Power Lights

    Lights). Solid yellow The Dell Diagnostics is running a test, or a device If the Dell Diagnostics is running, allow the testing to complete. on the system board may be faulty or incorrectly installed. If the computer does not boot, contact Dell for technical assistance...
  • Page 209: Diagnostic Lights

    An integrated system board device may be faulty. Check the diagnostic lights to see if the specific problem is identified beep code but the computer (see Diagnostic Lights). If the problem is not identified, contact Dell locks up during POST for technical assistance (see Contacting Dell).
  • Page 210: Beep Codes

    For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors. If the problem persists, contact Dell (see Contacting Dell) for instructions on obtaining technical assistance.
  • Page 211: Dell Diagnostics

      When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
  • Page 212: Starting The Dell Diagnostics From Your Hard Drive

    When the test completes, record the test results and then press any key to return to the previous menu.   7. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).
  • Page 213: Dell Diagnostics Main Menu

    NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Your computer's Service Tag is listed in the System Info option in system setup. See System Setup for more information.
  • Page 214: Identifying Drivers

    Utilities).   Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install  drivers obtained from other sources, your computer might not work correctly.   Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.
  • Page 215: Manually Reinstalling Drivers

    4. Click the Drivers tab® Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see Restoring Your Operating System) to return your computer to the operating state that existed before you installed the new driver.  ...
  • Page 216: Restoring Your Operating System

     Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer.
  • Page 217: Enabling System Restore

    Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 218 Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space.
  • Page 219: Using The Operating System Media

    The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
  • Page 220: Ultra Small Form Factor Computer

      Removing the Computer Cover   Inside Your Computer   Chassis Intrusion Switch   System Board Components   Connecting the AC Power Adapter   Dell Badge  About Your Ultra Small Form Factor Computer NOTICE: Do not place your monitor on the computer. Use a monitor stand. NOTICE: When setting up your computer, secure all cables toward the back of your work area to prevent the cables from being pulled, tangled, or stepped on.
  • Page 221: Side View

    hard drive The hard drive access light is on when the computer reads data from or writes data to the hard drive. The light might also be on when access light devices such as your CD player are operating. 9 vents The vents help prevent your computer from overheating.
  • Page 222: Connecting A Vga Monitor

      network adapter NOTE: Do not plug a telephone cable into the network connector. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. network The amber light flashes when the computer is transmitting or receiving network data.
  • Page 223   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 224 1 fan shroud/heat sink assembly 4 hard drive 2 speaker (optional) 5 security cable slot 3 memory modules (2) 6 chassis intrusion switch  Chassis Intrusion Switch   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: The chassis intrusion switch is standard on the ultra small form factor computer but is optional on mini tower, desktop and small form factor computers;...
  • Page 225 Resetting the Chassis Intrusion Detector   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.  ...
  • Page 226: Attaching The Cable Cover

    Attaching the Cable Cover   1. Ensure that all external device cables are threaded through the hole in the cable cover.   2. Connect all device cables to the connectors on the back of the computer.   3. Hold the bottom of the cable cover so as to align the tabs with the slots on the computer's back panel.  ...
  • Page 227: Dell Badge

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The Dell badge on the front of your computer can be rotated. To rotate the badge:   1. Remove the computer cover (see Removing the Computer Cover).
  • Page 228 1 release lever with tab in slot 2 slots (2) Back to Contents Page  ...
  • Page 229: Module Bay

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can install a Dell™ removable device such as a floppy drive, optical drive, or second hard drive in the module bay. You can also install an airbay (filler blank) in the bay if you do not plan to install a drive.
  • Page 230 1 module locking switch   3. Press the device latch release so that the latch release pops out. 1 device latch release NOTICE: Do not place any heavy objects on top of the computer. Doing so may bend the chassis and cause difficulty in removing a module device.  ...
  • Page 231: Securing A Device In The Module Bay

      1. To remove a device installed in the module bay, double-click the Safely Remove Hardware icon on the taskbar.   2. In the list of devices that appears on your screen, click the device you want to eject. NOTE: You cannot remove a device if your computer is turned on and the device is locked in the module bay.
  • Page 232 Back to Contents Page  ...
  • Page 233 Back to Contents Page User's Guide   Processor  Processor   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTICE: When replacing the processor, do not touch the underside of the new processor.
  • Page 234 1 top of heat sink 2 heat sink 3 retention base 4 release tab b.  Gently lift the heat sink from the processor. c.  Lay the heat sink down on its top, with the thermal grease facing upward. NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor.  ...
  • Page 235 5 center cover latch     If you are installing a processor replacement kit from Dell, return the processor to Dell in the same package in which your replacement kit was sent. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
  • Page 236 Back to Contents Page  ...
  • Page 237  Drives Your computer supports:  One SATA (serial ATA) hard drive  One optional Dell D-module optical drive, second hard drive, or floppy drive in the module bay (See Module Bay for information on installing and removing devices in the module bay.)  ...
  • Page 238 Connecting and Disconnecting Drive Cables When connecting and disconnecting a SATA data cable, hold the cable by the black connector at each end. When removing a cable with a pull-tab, grasp the colored pull-tab and pull until the connector detaches.  ...
  • Page 239 1 hard drive 2 drive rails (2) 3 data cable connector 4 power cable connector   7. Disconnect the data and power cables from the drive connectors.   8. Remove the four screws that secure the drive rails to the existing hard drive, and attach the drive rails to the replacement hard drive. 1 drive 2 drive rails (2) 3 screws (4)
  • Page 240 14. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your operating system.   15. Test the hard drive by running the Dell Diagnostics (see Dell Diagnostics).  ...
  • Page 241 1 hard drive bracket 2 screw 3 fan release tab 4 fan 5 side tab   4. Replace the hard drive fan: a.  Plug the fan into the computer. b.  Align the four side tabs and release tab on the fan with the five corresponding slots on the hard drive bracket. c.
  • Page 242 Back to Contents Page User's Guide   Speakers  Speakers   Installing a Speaker   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 243   5. Replace the computer cover.   6. Turn on power to the computer. Back to Contents Page  ...
  • Page 244: Ultra Small Form Factor Computer Specifications

    Back to Contents Page User's Guide   Ultra Small Form Factor Computer Specifications  Ultra Small Form Factor Computer Specifications   Microprocessor Microprocessor type The following are supported:  Intel® Core™2  Intel vPro™  Intel Celeron® Internal cache L1: up to 64 KB; L2: up to 4 MB (depending on your processor)  ...
  • Page 245 Bus type SATA 1.0a and 2.0; USB 2.0 Bus speed SATA: 1.5 and 3.0 Gbps; USB: 480 Mbps   Drives Internal/External one D-module bay for an optical drive, second hard drive, or floppy drive   one bay for a 3.5-inch hard drive  ...
  • Page 246   Power DC external power supply:   NOTE: Power consumption from an AC power source can be zero when the computer is unplugged from that power source. However, the computer draws a minute amount of power from the internal coin cell battery even when the computer is not drawing power from the AC power source.
  • Page 247 United States and/or other countries; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 248 User's Guide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.

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