Holding Calls - Comdial LCD Speakerphone User Manual

Answering Calls

2.4 Holding Calls

You can place a call on hold and retrieve it later. With a regular hold,
you can pick up the held call at your telephone or another user can
pick the call up at a telephone sharing the held call line appearance.
• To place a call on hold,
—PRESS HOLD (station button) or SELECT HOLD (interactive but-
ton). The light above your HOLD button begins to blink.
• To retrieve a held call,
1. PRESS line button of the held call (with winking green light), OR
PRESS TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is desired.
With an exclusive hold condition, you must pick up the held call at
your telephone; no other telephone has access to the call.
• To place a call on exclusive hold,
—PRESS HOLD twice.
• To retrieve exclusive hold,
1. PRESS line button of held call (with winking green light), OR PRESS
TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is desired.
After a call has been on hold for the period of time (set by the installer
of your system), the system causes four quick hold recall tone bursts
to sound at your telephone, the flash rate of the line button becomes
faster and the light becomes orange. If the call is on exclusive hold, it
will revert to manual hold after the hold recall period.
18 Comdial August, 03