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• Unsupervised(Blind) - The call transfers im-
mediately to the extension. In the event the call
is not answered, the system does not forward
the call or monitor the transfer.
• Supervised - If the call is not answered, it is
forwarded and the voice system monitors the
transfer.
– Call Screening - When call screening is set,
the system identifies callers before con-
necting them. The Voice system prompt is
similar to the following: "You have a call
from caller name. Press [1] to accept and
[2] to have the system take a message."
– Call Holding - Allows the mailbox owner to
put a call on hold.
– Call Screening and Call Holding - A mail-
box owner can set both of these option.
When the call is screened there is an addi-
tional smart prompt to allow the owner to
put a call on hold.
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