Messages Displayed When Using the Facsimile
Function
This section describes the machine's main messages. If other messages appear, follow their instructions.
Message
"Authentication has failed."
"Authentication has failed."
"Cannot find the specified
path. Please check the
settings."
"Check whether there are
any network problems."
[13-10]
"Check whether there are
any network problems."
[13-11]
Causes
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The name of the computer or
folder entered as the
destination is wrong.
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
Cannot access gatekeeper.
Messages Displayed When Using the Facsimile Function
Solutions
Contact the user administrator.
Contact your administrator.
Check whether the computer name and
the folder name for the destination are
correct.
• In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that the
alias telephone number is
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See Web Image
Monitor Help.
• Contact the network
administrator.
• In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that
Gatekeeper Address is correctly
programmed. You can also use
the Web Image Monitor for
confirmation. See Web Image
Monitor Help.
• Contact the network
administrator.
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