When The Twain Driver Cannot Be Started; When The Network Delivery Function Cannot Be Used; When S/Mime Cannot Be Used - Ricoh SP 5200S Operating Instructions Manual

When the TWAIN Driver Cannot Be Started

This section describes likely causes of and possible solutions for the TWAIN driver-related problems.
Problem
The Scanner Properties
dialog box cannot be
displayed.

When the Network Delivery Function Cannot Be Used

This section describes likely causes of and possible solutions for the network delivery function problems.
Problem
Cannot use the network
delivery function.
Cannot use the network
delivery function.

When S/MIME Cannot Be Used

This section describes likely causes of and possible solutions for S/MIME-related problems.
Problem
If several destinations are
selected for the
broadcasting sequence, the
data is sent over twice.
Causes
Advanced encryption has
been specified in the
extended security setting.
Causes
The delivery software may
be an old version or a
security setting may be
specified.
The network delivery
function setting is not correct.
Causes
Encrypted e-mails are sent to
the destinations for which S/
MIME authentication is set,
and plain text e-mails are
sent to the destinations for
which S/MIME
authentication is not set.
When You Cannot Send Scanned Files
Solutions
For details about the extended security
setting, contact your administrator.
Solutions
Contact your administrator.
Specify it correctly. See "Network
Settings Required to Use the Network
Delivery Scanner", Network and
System Settings Reference.
Solutions
Make sure S/MIME-authentication
destinations are separate from plain
text destinations.
Contact your administrator. For details
about destination settings.
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