Messages Displayed On The Control Panel When Using The Printer Function - Ricoh SP 5200S Operating Instructions Manual

4. Troubleshooting When Using the Printer Function

Messages Displayed on the Control Panel When Using the Printer Function

This section describes likely causes of and possible solutions for the error messages that appear on the
control panel.
• Before turning the main power switch off, see "Turning On/Off the Power", About This Machine.
Message
"Authentication has failed."
4
"Authentication has failed."
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
"Cannot display files from
the selected memory
device."
"Hardware Problem:
Ethernet"
78
Causes
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
• The wireless LAN
board was not inserted
when the machine was
turned on.
• The wireless LAN
board was pulled out
after the machine was
turned on.
• The settings are not
updated although the
unit is detected.
The memory device used
cannot be recognized.
An error has occurred in the
Ethernet interface.
Solutions
Ask the user administrator for the
correct login user name and login
password.
Contact your administrator.
Turn off the main power switch, and
then check the wireless LAN board is
inserted correctly. And then, turn on the
main power switch again. If the
message appears again, call your
service representative.
For details about the recommended
memory devices for the Direct printing
function from removable memory
devices, contact your sales or service
representative. The USB flash memory
that features password protection or
other security features may not work
normally.
Turn off the main power switch, and
then back on again. If the message
appears again, contact your service
representative.