Avaya Application Solutions Deployment Manual page 359

Table 83: Customer Infrastructure Readiness Survey (CIRS) components
Component
Network Topology
Report
Site Configuration
Survey
Vital Agent
analysis
Protocol Analysis
1. If the network fails to meet the minimum criteria required for network throughput, configuration, or
additional resources are needed, Avaya recommends the more in-depth analysis of the Network
Analysis Network Optimization (NANO).
Site Configuration Survey
The ECLIPS Site Configuration Survey (SCS) is an detailed customer-view of the their network.
This survey is required as part of the Customer Infrastructure Readiness Survey process. The
ECLIPS SCS questionnaire must be filled out as completely as possible, and can require the
Account Team's regional Sales Engineering resources to assist. In addition to the SCS the
customer must provide a topology map of their existing network (LAN/WAN and hardware/
software configuration listings). When the SCS is complete, the customer provides both the
SCS and Topology Maps with detailed descriptions of topology components (routers, Ethernet
switches, PSTN linked systems, firewalls, servers, E-mail systems, etc.). This information goes
to the CVDN Professional Service engineering team that reviews this information and prepares
for the Vital Agent Analysis, the second component of the CIRS.
Who does this? What does this do?
What are the results?
Customer Describes your
network configuration.
Customer Data for individual
customer site;
high-level health
check.
Customer Vital Agent collects
downloads data about the
application to customer's network
identified traffic.
desktops
Avaya Measures the data
exchange between the
local host and remote
resources and tests the
current load for
appropriate bandwidth.
Avaya network assessment solutions
What happens
with the results?
Topology report
integrated with all
other CIRS
components.
Professional
Service (PS)
engineer reviews
1
data and
recommends
where to deploy
Protocol Analysis
software.
PS Engineer
analyzes the
traffic data and
determines where
to deploy the
Performance
Analysis software.
Deeper data
analysis (NCS
engineer)
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