Altigen MaxAgent Manual page 102

history window 53
hold 15
hold button 31
hold pending 15, 53
I
idle state 15
installation requirements 5
Internet Explorer
enabling/disabling Max Smart
Tag 61
Internet Explorer, auto-dialing
from 62
IP connectivity, troubleshooting 94
IP extension, troubleshooting 94
IPTalk License 3
L
licenses required 3
live call handling 65
logs 79
M
MaxAgent for OCS
differences 85
getting help in 88
requirements 85
working with tabbed pages 89
MaxCall
enabling 81
how to use 81
recording a phrase 83
reviewing and deleting a
phrase 83
using a phrase 82
meeting
creating 39
MeetMe
creating a meeting 39
MeetMe conference 37
Microsoft Outlook 2
Microsoft Outlook, integrating
with 74
minimize 21
96 MaxAgent Manual
monitor window 52
monitoring 51
MS Office Smart Tag
auto-dialing from 60
configuring in MaxAgent 60
multiple call waiting 65
N
no answer handling 64
O
Office Communicator, MaxAgent
in 85
ONA ring duration 68
One Number Access
password 67
One Number Access setup 66
P
password
One Number Access 67
phone icon 21
pick up call from queue 58
pickup button 58
ping 94
Play state 15
pop-up windows 21
R
record state 15
recording calls 48
recording on demand 46
release link tie 63
ring through list 78
ringback state 15
ringing 15
S
saving changes 59
screen pop 21
Select-n-Dial feature,
configuring 62
shortcut keys, using to call 62