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Adding Servers
To add a new MaxACD server, do the following:
At the MaxACD system
1.
Make sure the Centralized Storage directory is located on the local
drive on the MaxACD system.
2.
Share the storage directory with Full Control to a domain user or local
administrator.
At the VRM Server
1.
In the MaxACD page of VRM Admin, click the New button.The Add
New Server dialog box appears.
2.
Enter the MaxACD Server IP Address, Centralized Recording
Directory (the Share name of the centralized recording folder) , User
Name and Password. Then click OK. If the user account belongs to
an NT domain, you must enter "NTDOMAIN;username" in the User
Name edit box. If the account is local Administrator, just enter
administrator.
After adding a new server, VRM Service immediately checks the MaxACD
server for the VRManager License.
The newly added server is displayed in the MaxACD Server List field.
Note: VRManager starts converting all voice recording data as soon as
the MaxACD server information is added to the MaxACD Server
List.
VRManager Manual
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