Adding Servers - Altigen VRManager Manual

Is designed to facilitate the use of alticontact manager’s centralized recording capabilities
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Adding Servers

To add a new ACM server, do the following:
At the AltiServ system
1.
Make sure the Centralized Storage directory is located on the local
drive on the AltiServ system.
2.
Share the storage directory with Full Control to a domain user or local
administrator.
At the VRM Server
1.
In the AltiWare ACM page of VRM Admin, click the New
button.The Add New Server dialog box appears.
Figure 11. Add New Server
2.
Enter the ACM Server IP Address, Centralized Recording
Directory (the Share name of the centralized recording folder) , User
Name and Password. Then click OK. If the user account belongs to
an NT domain, you must enter "NTDOMAIN;username" in the User
Name edit box. If the account is local Administrator, just enter
administrator.
After adding a new server, VRM Service immediately checks the AltiWare
server for the VRManager License.
The newly added server is displayed in the AltiWare ACM Server List
field.
Note: VRManager starts converting all voice recording data as soon as
the ACM Server information is added to the AltiWare ACM Server
List.
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