Monitoring The Activity Of Other Extensions; Choosing Extensions To Monitor; Monitoring Other Extensions - Altigen MaxCommunicator Manual

Max communication server release 6.0 update2

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Monitoring the Activity of Other Extensions

If your system administrator has configured your extension for monitoring

specific other extensions, you can monitor the activity on those other

extensions or view call history.

If you're a manager, for example, you might monitor to determine whether

you need more resources in a busy environment. Or you might use

monitoring capability to cover calls for a co-worker, since you can click the

ringing phone icon in the monitor list and take the co-worker's call.

To choose extensions to monitor:

Click the Monitor tab, and click the

bottom of the Monitor page.

The Change Monitor dialog box opens. Extensions to which your

system administrator has given you monitoring rights are listed here.

Select the check boxes next to the extensions you want to monitor, and

click OK. If the list is long and you want to search, type a number or

name in the appropriate search box.

The extensions you select will be listed in the Monitor window.

48 MaxCommunicator Manual

Monitor button at the

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