Working With Voice Mail Groups (Distribution Lists); Monitoring Extension Activity - Altigen AltiView Manual

To record an introductory message:
1. If you selected the Record Introductory Message check box, then
when you click OK to complete the forward, pick up the phone hand
set and you'll hear a prompt to record the message.
2. Record the message and press the pound key (#). A confirmation
appears on the screen.
3. Click OK to confirm and complete the action.

Working with Voice Mail Groups (Distribution Lists)

You can set up voice mail (VM) groups (distribution lists) to forward
messages to multiple recipients at the same time. You can set up to 100
personal voice mail groups, each with 64 members. Group members can be
any extension or another voice mail group.
There are two types of voice mail groups you can use:
• System-based groups are set up by the system administrator. You can
use but not edit these lists in AltiView.
• Personal groups are set up and modified in your AltiGen Voice Mail
System.

Monitoring Extension Activity

If your system administrator has configured your extension for monitoring
specific other extensions, you can monitor the activity on those other
extensions or view call history.
If you're a manager, for example, you might monitor to determine whether
you need more resources in a busy environment. Or you might use
monitoring capability to cover calls for a co-worker, since you can click the
ringing phone icon in the monitor list and take the co-worker's call.
42 AltiView Manual