Working With Voice Mail Groups (Distribution Lists); Monitoring The Activity Of Other Extensions; Choosing Extensions To Monitor; Monitoring Other Extensions - Altigen MaxCommunicator Manual

If you need to search for a person by extension or name, type the first
letters of the number/name into the Search by Number or Name box.
The matching extension or name displays in the list as you type.
Notes:
• Click on the column headings to sort the data.
• If the extension name is configured for an extension, it is used to
match the search string. If the extension name is not configured,
then the extension number is used to match the search string for this
extension.
3. Click OK to complete the forwarding.

Working with Voice Mail Groups (Distribution Lists)

You can set up voice mail (VM) groups (distribution lists) to forward
messages to multiple recipients at the same time. You can set up to 100
personal voice mail groups, each with 64 members. Group members can be
any extension or another voice mail group.
There are two types of voice mail groups you can use:
• System-based groups are set up by the system administrator. You can
use but not edit these lists in MaxCommunicator.
• Personal groups are set up and modified in your AltiGen Voice Mail
System.

Monitoring the Activity of Other Extensions

If your system administrator has configured your extension for monitoring
specific other extensions, you can monitor the activity on those other
extensions or view call history.
If you're a manager, for example, you might monitor to determine whether
you need more resources in a busy environment. Or you might use
monitoring capability to cover calls for a co-worker, since you can click the
ringing phone icon in the monitor list and take the co-worker's call.

Choosing Extensions to Monitor

To choose extensions to monitor:
1. Click the Monitor tab, and click the
bottom of the Monitor page.
Monitor button at the
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