ZyXEL Communications Prestige 100L User Manual
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ZyXEL Communications Prestige 100L User Manual

ZyXEL Communications Prestige 100L User Manual

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Prestige 100L
IDSL Router
User's Guide
Version 2.40
June, 2000

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Summary of Contents for ZyXEL Communications Prestige 100L

  • Page 1 Prestige 100L IDSL Router User’s Guide Version 2.40 June, 2000...
  • Page 2 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. DISCLAIMER ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
  • Page 3 Prestige 100L IDSL Router Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.
  • Page 4 Prestige 100L IDSL Router...
  • Page 5 Prestige 100L IDSL Router Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
  • Page 6 Prestige 100L IDSL Router...

  • Page 7: Declaration Of Conformity

    EN 61000-4-8 Voltage dips, short interruptions and voltage variations immunity 1994 EN 61000-4-11 tests Electromagnetic field from digital telephones test 1995 ENV 50204 NOTE: The TCF file can be obtained at: ZyXEL Communications Services, GmbH. Thaliastrasse 125a/2/2/4 A-1160 Vienna, AUSTRIA.

  • Page 8: Zyxel Limited Warranty

    Prestige 100L IDSL Router ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of...

  • Page 9: Customer Support

    Prestige 100L IDSL Router Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways: METHOD EMAIL – SUPPORT TELEPHONE WEB SITE REGULAR MAIL REGION EMAIL – SALES FTP SITE support@zyxel.com.tw...

  • Page 11: Table Of Contents

    Chapter 2 : Hardware Installation and Initial Setup............... 2-1 Front Panel LEDs and Back Panel Ports ..............2-1 2.1.1 Front Panel LEDs ....................... 2-1 Prestige 100L Rear Panel and Connections ............... 2-2 Housing ........................2-3 Power Up Your Prestige ..................... 2-4 Navigating the SMT (System Management Terminal) Interface........
  • Page 12 Prestige 100L IDSL Router TCP/IP and DHCP for LAN ..................3-1 3.1.1 Factory LAN Defaults......................3-1 3.1.2 IP Address and Subnet Mask....................3-1 3.1.3 Private IP Addresses ......................3-2 3.1.4 RIP (Routing Information Protocol) Setup................3-2 3.1.5 DHCP (Dynamic Host Configuration Protocol) Configuration ..........3-3 TCP/IP and DHCP Ethernet Setup................
  • Page 13 Prestige 100L IDSL Router Example Filter......................6-13 Applying a Filter and Factory Defaults..............6-16 6.4.1 Ethernet Traffic ........................ 6-16 6.4.2 Remote Node Filters......................6-16 Chapter 7 : SNMP (Simple Network Management Protocol) ..........7-1 Chapter 8 : System Security....................8-1 Chapter 9 : Telnet Configuration and Capabilities ..............
  • Page 14 Prestige 100L IDSL Router 11.5.1 Using the FTP command from the DOS Prompt ..............11-6 11.6 Command Interpreter Mode ..................11-8 Chapter 12 : Troubleshooting....................12-1 12.1 Problems Starting Up the Prestige ................12-1 12.2 Problems with the LAN Interface ................12-2 12.3 Problems with the WAN interface................

  • Page 15: List Of Figures

    Prestige 100L IDSL Router List of Figures Figure 2-1 Front Panel........................2-1 Figure 2-2 Prestige 100L Rear Panel and Connections ................ 2-2 Figure 2-3 Initial Screen ........................2-4 Figure 2-4 Password Screen........................ 2-4 Figure 2-5 Prestige 100L Main Menu ....................2-6 Figure 2-6 Menu 23 –...
  • Page 16 Prestige 100L IDSL Router Figure 6-5 Menu 21.4.1.1 – Generic Filter Rule.................6-11 Figure 6-6 Telnet Filter Example.......................6-13 Figure 6-7 Example Filter – Menu 21.1.1 ..................6-14 Figure 6-8 Example Filter Rules Summary – Menu 21.1.3..............6-15 Figure 7-1 Menu 22 – SNMP Configuration ..................7-1 Figure 8-1 Menu 23 –...
  • Page 17 Prestige 100L IDSL Router List of Tables Table 2-1 LED Functions ........................2-1 Table 2-2 Main Menu Commands ...................... 2-5 Table 2-3 Main Menu Summary......................2-6 Table 2-4 General Setup Menu Field ....................2-8 Table 2-5 IDSL Setup Menu Fields ....................2-9 Table 3-1 LAN DHCP Setup Menu Fields ..................
  • Page 18 Prestige 100L IDSL Router Table 11-1 Filename Conventions....................11-1 Table 11-2 Third Party TFTP Clients ....................11-7 Table 11-3 Third Party TFTP Clients – General Fields..............11-7 Table 12-1 Troubleshooting Starting Up Your Prestige ..............12-1 Table 12-2 Troubleshooting the LAN Interface................12-2 Table 12-3 Troubleshooting the WAN interface................

  • Page 19: Preface

    The Prestige is a self-contained unit that is quick and easy to install. Additional Installation Requirements Your Prestige 100L is easy to install and to configure. In addition, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include: IDSL service provided by local telephone company.
  • Page 20 For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance” and “i.e.,” for “that is” or “in other words” throughout this manual. The word “Prestige” mentioned in this User’s Guide refers to the Prestige 100L unless otherwise stated. Preface...

  • Page 21: Getting Started

    Part I: GETTING STARTED Chapters 1 to 3 are structured as a step-by-step guide to help you connect, install and setup your Prestige to operate on your network and access the Internet.

  • Page 23: Chapter 1 : Getting To Know Your Prestige

    This chapter introduces the main features and applications of the Prestige. The Prestige 100L IDSL Router The Prestige 100L is the perfect IDSL Client for the Prestige 1600, offering inexpensive yet complete telecommunications and internetworking solutions for your home or branch office. The Prestige is ideal for everything from Internet access, LAN-to-LAN connections or Remote Access.
  • Page 24 Prestige 100L IDSL Router Internet Access The Prestige supports TCP/IP protocol. It is also compatible with other IDSL access servers manufactured by vendors such as Ascend. Single User Account (SUA) This allows multiple users to access the LAN simultaneously using a single IP address. SUA address mapping can also be used for LAN to LAN.

  • Page 25: Chapter 2 : Hardware Installation And Initial Setup

    Prestige 100L IDSL Router Chapter 2 Hardware Installation and Initial Setup This chapter shows you how to connect the hardware and perform the initial setup. Front Panel LEDs and Back Panel Ports 2.1.1 Front Panel LEDs The LEDs on the front panel indicate the operational status of the Prestige.

  • Page 26: Prestige 100L Rear Panel And Connections

    The Ethernet port is connected and functioning properly. Flashing Sending or receiving. Prestige 100L Rear Panel and Connections The following figure shows the rear panel of your Prestige 100L and the connection diagram. Figure 2-2 Prestige 100L Rear Panel and Connections Hardware Installation and Initial Setup...

  • Page 27: Housing

    Prestige 100L IDSL Router This section outlines how to connect your Prestige 100L to the LAN and the IDSL line. Refer to the above diagram to identify all of the ports on your device when you attempt to make the various connections.

  • Page 28: Power Up Your Prestige

    After this initialization, your Prestige asks you to press the [Enter] key to continue as shown on the initial screen. Initial Screen Copyright (c) 1994 - 2000 ZyXEL Communications Corp. ethernet address: 00:a0:c5:01:23:45 Resetting IDSL Firmware.(2) IDSL Firmware Rev : V 09E .......

  • Page 29: Main Menu

    Type “99” at the Main Menu prompt and press the [Enter] key to press the [Enter] exit the SMT interface. key. 2.5.1 Main Menu After you enter the password, the SMT displays the Prestige 100L Main Menu, as shown in the following figure. Hardware Installation and Initial Setup...

  • Page 30: System Management Terminal Interface Summary

    Prestige 100L IDSL Router Copyright (c) 1994 - 2000 ZyXEL Communications Corp. Prestige 100L Main Menu Getting Started Advanced Management 1. General Setup 21. Filter Set Configuration 2. WAN Port Setup 22. SNMP Configuration 3. Ethernet Setup 23. System Password 4.

  • Page 31: Changing The System Password

    Prestige 100L IDSL Router Changing the System Password The first thing your should do before anything else is to change the default system password by following the steps below. Step 1. Enter 23 in the Main Menu to open Menu 23 – System Password as shown below.

  • Page 32: General Setup

    Prestige 100L IDSL Router General Setup Menu 1 – General Setup contains administrative and system-related information. To enter Menu 1 and fill in the required information, follow these steps: Step 1. Enter 1 in the Main Menu to open Menu 1 – General Setup.

  • Page 33: Idsl Setup

    Prestige 100L IDSL Router IDSL Setup This section describes how to configure the IDSL using Menu 2 – IDSL Setup. From the Main Menu, enter 2 to open Menu 2. Menu 2 – WAN Port Setup Service Type: IDSL Client...

  • Page 34: General Setup

    Prestige 100L IDSL Router Menu 3 – Ethernet Setup 1. General Setup 2. TCP/IP and DHCP Setup Enter Menu Selection Number: Figure 2-9 Menu 3 – Ethernet Setup 2.9.1 General Setup This menu allows you to specify the filter sets you wish to implement on your Ethernet traffic. From Menu 3 –...

  • Page 35: Chapter 3 : Internet Access

    Prestige 100L IDSL Router Chapter 3 Internet Access This chapter shows you how to configure the LAN as well as the WAN of your Prestige for Internet access. TCP/IP and DHCP for LAN The Prestige has built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability.

  • Page 36: Private Ip Addresses

    Prestige 100L IDSL Router The subnet mask specifies the network number portion of an IP address. Your Prestige computes the subnet mask automatically based on the IP address that you entered. You do not need to change the subnet mask computed by the Prestige unless you are instructed to do otherwise.

  • Page 37: Dhcp (Dynamic Host Configuration Protocol) Configuration

    Prestige 100L IDSL Router 3.1.5 DHCP (Dynamic Host Configuration Protocol) Configuration DHCP allows the individual clients (workstations) to obtain the TCP/IP configuration at start-up from a server. Unless you are instructed by your ISP, leave the DHCP at the Server default value. You can configure the Prestige as a DHCP server or disable it.
  • Page 38 Prestige 100L IDSL Router NUMBER OF BITS DOT DECIMAL Example of Network Properties For LAN Servers With Fixed IP#: Choose an IP: 192.168.1.2 – 192.168.1.32; 192.168.1.65 – 192.168.1.254 Netmask: 255.255.255.0 Gateway (or default route): 192.168.1.1 (Prestige LAN IP) DNS server: 192.168.1.1...

  • Page 39: Tcp/Ip And Dhcp Ethernet Setup

    Prestige 100L IDSL Router TCP/IP and DHCP Ethernet Setup From the Main Menu, enter 3 to open Menu 3 – Ethernet Setup. Menu 3 – Ethernet Setup General Setup TCP/IP and DHCP Setup Enter Menu Selection Number: Figure 3-1 Menu 3 – Ethernet Setup Screen To edit the TCP/IP and DHCP configuration, enter 2 to open Menu 3.2 –...

  • Page 40: Table 3-1 Lan Dhcp Setup Menu Fields

    Prestige 100L IDSL Router Follow the instructions in the following table on how to configure the DHCP fields. Table 3-1 LAN DHCP Setup Menu Fields FIELD DESCRIPTION EXAMPLE DHCP This field enables/disables the DHCP server. If it is set to Server, None / Relay / your Prestige acts as a DHCP server.

  • Page 41: Internet Access Setup

    Prestige 100L IDSL Router Follow the instructions in the following table to configure TCP/IP parameters for the LAN port. Table 3-2 LAN TCP/IP Setup Menu Fields FIELD DESCRIPTION EXAMPLE IP Address Enter the IP address of your Prestige in dotted decimal notation.

  • Page 42: Single User Account (Sua)

    Prestige 100L IDSL Router The following table describes this screen. Table 3-3 Internet Access Setup Menu Fields FIELD DESCRIPTION ISP’s Name Enter the name of your Internet Service Provider, e.g., myISP. This information is for identification purposes only. My Login Enter the login name given to you by your ISP.

  • Page 43: Single User Account Configuration

    Prestige 100L IDSL Router 3.4.2 Single User Account Configuration The steps for configuring your Prestige for Single User Account are identical to the conventional Internet access with the exception that you need to fill in two extra fields in Menu 4 – Internet Access Setup (please refer to Figure 3-3).

  • Page 44: Configuring A Server Behind The Sua

    Prestige 100L IDSL Router Figure 3-4 Example of a SUA Topology To make a server visible to the outside world, specify the port number of the service and the inside IP address of the server in Menu 15 – SUA Server Setup.

  • Page 45: Figure 3-5 Multiple Server Configuration

    Prestige 100L IDSL Router Menu 15 - Multiple Server Configuration Port # Address ------ --------------- 1.Default 0.0.0.0 2.21 192.168.1.33 3.23 192.168.1.34 4.25 192.168.1.35 5.80 192.168.1.36 6. 0 0.0.0.0 7. 0 0.0.0.0 8. 0 0.0.0.0 Press ENTER to Confirm or ESC to Cancel:...

  • Page 46: Advanced Applications

    Part II: ADVANCED APPLICATIONS Advanced Applications (Chapters 4 and 5) describe the advanced applications of your Prestige, such as Remote Node Setup and IP Static routes.

  • Page 47: Chapter 4 : Remote Node Setup

    Prestige 100L IDSL Router Chapter 4 Remote Node Setup This chapter shows you how to configure a remote node. A remote node is required for placing calls to a remote gateway. A remote node represents both the remote gateway and the network behind it across an IDSL connection. Note that when you use Menu 4 to set up Internet access, you are actually configuring a remote node.
  • Page 48 Prestige 100L IDSL Router Table 4-1 Fields in Menu 11.1 FIELD DESCRIPTION EXAMPLES LAoffice Rem Node Name Enter a descriptive name for the remote node. This field can be up to eight characters. Active Press the [space bar] to toggle between Yes and No and activate Yes/No (deactivate) the remote node.

  • Page 49: Editing Ppp Options

    Prestige 100L IDSL Router Session Options: In these fields, select which filter set(s) you would like to No/Yes Edit Filter Sets implement to filter the incoming and outgoing traffic between this Remote Node and your Prestige. You can choose from 12 different filter sets.
  • Page 50 Prestige 100L IDSL Router LAN-to-LAN Application A typical LAN-to-LAN application is to use your Prestige to call from a branch office to the headquarters, as depicted in the following diagram. Figure 4-3 LAN-to-LAN Application For the branch office, you need to configure a Remote Node in order to dial out to headquarters.
  • Page 51 Prestige 100L IDSL Router Menu 11.3 - Remote Node Network Layer Options Rem IP Addr: 0.0.0.0 Rem Subnet Mask = 0.0.0.0 My WAN Addr = 0.0.0.0 Single User Account = Yes Metric = 2 Private = No RIP Direction = Both...
  • Page 52 Prestige 100L IDSL Router FIELD DESCRIPTION EXAMPLE Information Protocol), and the default is Both. If set to Both, your Only/Out Prestige broadcasts its routing table on the WAN, and incorporate Only/None RIP broadcasts by the other router into its routing table. If set to In Only, your Prestige does not broadcast its routing table on the WAN;...

  • Page 53: Remote Node Filter

    Prestige 100L IDSL Router Remote Node Filter Move the cursor to the field Edit Filter Sets in Menu 11.1, then press [space bar] to toggle and set the value to Yes. Press the [Enter] key to open Menu 11.5 – Remote Node Filter.

  • Page 55: Chapter 5 : Ip Static Route Setup

    Prestige 100L IDSL Router Chapter 5 IP Static Route Setup This chapter shows you how to configure static routes with your Prestige. Static routes tell the Prestige routing information that it cannot learn automatically through other means. This can arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node.

  • Page 56: Figure 5-2 Menu 12 - Ip Static Route Setup

    Prestige 100L IDSL Router IP Static Route Setup You configure IP static routes in Menu 12.1, by selecting one of the IP static routes as shown below. Enter 12 from the Main Menu. Menu 12 - IP Static Route Setup 1.

  • Page 57: Table 5-1 Ip Static Route Menu Fields

    Prestige 100L IDSL Router Table 5-1 IP Static Route Menu Fields FIELD DESCRIPTION Route # This is the index number of the static route that you chose in Menu 12. Route Name Enter a descriptive name for this route. This is for identification purposes only.

  • Page 58: Advanced Management

    Part III: ADVANCED MANAGEMENT Chapters 6 to 11 provide information on Prestige Filtering, Simple Network Management Protocol (SNMP), System Security, System Information and Diagnosis, Transferring Files and Telnet Configuration and Capabilities.

  • Page 60: Chapter 6 : Filter Configuration

    Prestige 100L IDSL Router Chapter 6 Filter Configuration This chapter shows you how to create and apply filter(s). About Filtering Your Prestige uses filters to decide whether to allow passage of a data packet and/or to make a call. There are two types of filter applications: data filtering and call filtering.

  • Page 61: The Filter Structure Of The Prestige

    Prestige 100L IDSL Router 6.1.1 The Filter Structure of the Prestige A filter set consists of one or more filter rules. Usually, you would group related rules, e.g., all the rules for NetBIOS, into a single set and give it a descriptive name. The Prestige allows you to configure up to twelve filter sets with six rules in each set, for a total of 72 filter rules in the system.

  • Page 62: Filter Rule Process

    Prestige 100L IDSL Router Start Packet intoFilter Fetch First Filter Set Filter Set Fetch Next Fetch First Filter Set Filter Rule Fetch Next Filter Rule Next filter Next Filter Set Rule Active? Available? Available? Execute Filter Rule Check Next Rule...

  • Page 63: Configuring A Filter Set

    Prestige 100L IDSL Router Configuring a Filter Set To configure a filter set, follow the procedure below. Step 1. Select option 21. Filter Set Configuration from the Main Menu to open Menu 21. Menu 21 - Filter Set Configuration Filter...
  • Page 64 Prestige 100L IDSL Router Menu 21.1 - Filter Rules Summary # A Type Filter Rules M m n - - ---- -------------------------------------------- --------- - - - 1 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=137 N D N 2 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=138...

  • Page 65: Filter Rules Summary Menu

    Prestige 100L IDSL Router 6.2.1 Filter Rules Summary Menu This screen shows the summary of the existing rules in the filter set. The following tables contain a brief description of the abbreviations used in the previous menus. Table 6-1 Abbreviations Used in the Filter Rules Summary Menu...

  • Page 66: Configuring A Filter Rule

    Prestige 100L IDSL Router The protocol dependent filter rules abbreviation are listed as follows: If the filter type is IP, the following abbreviations listed in the following table are used. Table 6-2 Abbreviations Used If Filter Type Is IP ABBREVIATION...

  • Page 67: Menu 21.1.1 - Tcp/Ip Filter Rule

    Prestige 100L IDSL Router Menu 21.1.1 - TCP/IP Filter Rule Filter #: 1,1 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 IP Source Route= No Destination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal Source: IP Addr= 0.0.0.0...
  • Page 68 Prestige 100L IDSL Router FIELD DESCRIPTION OPTION Destination: Port # Select the comparison to apply to the destination port in None/Less/Greater/ Comp the packet against the value given in Destination: Port #. Equal/Not Equal Source: IP Address Enter the source IP Address of the packet you wish to IP Address filter.

  • Page 69: Executing An Ip Filter

    Prestige 100L IDSL Router Packet into IP Filter Filter Active? Apply SrcAddrMask to Src Addr Check Src Not Matched IP Addr Matched Apply DestAddrMask to Dest Addr Check Dest Not Matched IP Addr Matched Check Not Matched IP Protocol Matched Check Src &...

  • Page 70: Generic Filter Rule

    Prestige 100L IDSL Router 6.2.4 Generic Filter Rule This section shows you how to configure a generic filter rule. The purpose of generic rules is to allow you to filter non-IP packets. For IP, it is generally easier to use the IP rules directly.

  • Page 71: Table 6-5 Generic Filter Rule Menu Fields

    Prestige 100L IDSL Router The following table describes the fields in the Generic Filter Rule Menu. Table 6-5 Generic Filter Rule Menu Fields FIELD DESCRIPTION OPTION Filter # This is the filter set, filter rule coordinates, i.e., 2,3 refers to the second filter set and the third rule of that set.

  • Page 72: Example Filter

    Prestige 100L IDSL Router Example Filter Let us look at the third default ZyXEL filter, TELNET_WAN as an example. This filter is designed to block outside users telnetting into the Prestige. Figure 6-6 Telnet Filter Example Step 1. Enter 21 from the Main Menu to open Menu 21 – Filter Set Configuration.

  • Page 73: Example Filter - Menu 21.1.1

    Prestige 100L IDSL Router Press the [space bar] to choose Menu 21.1.1 - TCP/IP Filter Rule this filter rule type. The first Filter #: 3,1 filter rule type determines all Filter Type= TCP/IP Filter Rule subsequent filter types within a...

  • Page 74: Figure

    Prestige 100L IDSL Router Menu 21.2 - Filter Rules Summary # A Type Filter Rules M m n - - ---- --------------------------------------------------------------- - - - 1 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=23 N D F Enter Filter Rule Number (1-6) to Configure: 1...

  • Page 75: Applying A Filter And Factory Defaults

    Prestige 100L IDSL Router Applying a Filter and Factory Defaults This section shows you where to apply the filter(s) after you designed it (them). Three sets of factory default filter rules have been configured in Menu 21 to prevent NetBIOS traffic from triggering calls and to prevent incoming telnetting.
  • Page 76 Prestige 100L IDSL Router Menu 11.5 - Remote Node Filter Input Filter Sets: protocol filters= device filters= Output Filter Sets: protocol filters= device filters= Figure 6-10 Filtering Remote Node Traffic Filters 6-17...

  • Page 78: Figure 7-1 Menu 22 - Snmp Configuration

    The SNMP is a protocol governing network management and the monitoring of network devices and their functions. The Prestige 100L supports the utilization of SNMP to regulate the communication that occurs between the manager station and the agent stations in a network. Basically, your Prestige, when connected to the LAN, acts as an agent station.

  • Page 79: Table 7-1 Fields In Menu 22 (Snmp Configuration)

    Prestige 100L IDSL Router Table 7-1 Fields in Menu 22 (SNMP Configuration) FIELD DESCRIPTION EXAMPLES Get Community You can determine what the Get Community is for your public (default) Prestige. The value entered into this field is used to authenticate the community field for the incoming Get–...

  • Page 80: Chapter 8 : System Security

    System Security This chapter talks you through System Password Menu 23. The Prestige 100L incorporates a number of security measures to prevent unauthorized access to your network. For example, your Prestige supports both PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol) in authenticating a Remote Node.

  • Page 82: Chapter 9 : Telnet Configuration And Capabilities

    Prestige 100L IDSL Router Chapter 9 Telnet Configuration and Capabilities This chapter covers the Telnet Configuration and Capabilities of the Prestige. About Telnet Configuration Before the Prestige is properly setup for TCP/IP, the only option for configuring it is through the console port.

  • Page 84: Chapter 10 : System Information And Diagnosis

    Prestige 100L IDSL Router Chapter 10 System Information and Diagnosis This chapter talks you through SMT Menu 24. This chapter covers the diagnostic tools that help you to maintain your Prestige. These tools include updates on system status, port status, log and trace capabilities and upgrades for the system software. This chapter describes how to use these tools in detail.

  • Page 85: System Status

    Prestige 100L IDSL Router 10.1 System Status The first selection, System Status, gives you information on the version of your system firmware and the status and statistics of the ports, as shown in the following figure. System Status is a tool that can be used to monitor your Prestige.

  • Page 86: Table

    Prestige 100L IDSL Router The following table describes the fields present in Menu 24.1 – System Maintenance – Status. It should be noted that these fields are READ-ONLY and are meant to be used for diagnostic purposes. Table 10-1 System Maintenance – Status Menu Fields...

  • Page 87: System Information And Console Port Speed

    Prestige 100L IDSL Router 10.2 System Information and Console Port Speed This section describes your system and allows you to choose different console port speeds. To get to the System Information and Console Port Speed: Step 4. Enter 24 to go to Menu 24 – System Maintenance.

  • Page 88: Console Port Speed

    Prestige 100L IDSL Router Table 10-2 Fields in System Maintenance FIELD DESCRIPTION This is the Prestige's system name. Name Routing Refers to the routing protocol used. ZyNOS F/W Version Refers to the current version of the RAS software. IDSL F/W Version Refers to the version of the current IDSL firmware.

  • Page 89: Log And Trace

    Prestige 100L IDSL Router 10.3 Log and Trace There are two logging facilities in the Prestige. The first is the error logs and trace records that are stored locally. The second is the UNIX syslog facility for message logging. 10.3.1 Viewing Error Log The first place you should look for clues when something goes wrong is the error/trace log.

  • Page 90: Syslog Server

    Prestige 100L IDSL Router 10.3.2 Syslog Server The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and accounting can be configured in Menu 24.3.2 – System Maintenance – Syslog and Accounting, as shown next.

  • Page 91: Diagnostic

    Prestige 100L IDSL Router 10.4 Diagnostic The diagnostic facility allows you to test the different aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown next.

  • Page 92: Chapter 11 : Transferring Files

    Prestige 100L IDSL Router Chapter 11 Transferring Files This chapter tells you how to back up and restore your configuration file as well as upload new firmware and a new configuration file. 11.1 Filename Conventions The configuration file (sometimes called the romfile or romfile-0) contains the settings in the menus such as password, DHCP Setup defaults, TCP/IP Setup defaults, etc.

  • Page 93: Backup Configuration

    Prestige 100L IDSL Router 11.2 Backup Configuration Option 5 from Menu 24 – System Maintenance allows you to backup the current Prestige configuration to your workstation. Backup is highly recommended once your Prestige is functioning properly. TFTP is the preferred method for backing up your current workstation configuration to your computer since TFTP is faster.

  • Page 94: Upload Firmware

    Prestige 100L IDSL Router 11.4 Upload Firmware Menu 24.7 – System Maintenance – Upload Firmware allows you to upgrade the firmware and the configuration file via the console port. Note that this function erases the old data before installing the new one;...

  • Page 95: Uploading Router Configuration File

    Prestige 100L IDSL Router Menu 24.7.1 - System Maintenance - Upload Router Firmware To upload router firmware: 1. Enter "y" at the prompt below to go into debug mode. 2. Enter "atur" after "Enter Debug Mode" message. 3. Wait for "Starting XMODEM upload" message before activating Xmodem upload on your terminal.

  • Page 96: Tftp File Transfer

    Prestige 100L IDSL Router Menu 24.7.2 - System Maintenance - Upload Router Configuration File To upload router configuration file: 1. Enter "y" at the prompt below to go into debug mode. 2. Enter "atur3" after "Enter Debug Mode" message. 3. Wait for "Starting XMODEM upload" message before activating Xmodem upload on your terminal.

  • Page 97: Using The Ftp Command From The Dos Prompt

    Prestige 100L IDSL Router NOTE: If you upload the firmware to the Prestige, it reboots automatically when the file transfer is completed (the SYS LED flashes). Note that the telnet connection must be active and the SMT in CI mode before and during the TFTP transfer.

  • Page 98: Third Party Tftp Clients

    Prestige 100L IDSL Router The following table describes some of the fields that you may see in third party FTP clients. Table 11-2 Third Party FTP Clients HOST ADDRESS ENTER THE ADDRESS OF THE HOST SERVER. Login Type Anonymous. This is when a user I.D. and password is automatically supplied to the server for anonymous access.

  • Page 99: Command Interpreter Mode

    Menu 24 – System Maintenance. A list of valid commands can be found by typing [help] or [?] at the command prompt. Type “exit” to return to the SMT main menu when finished. Enter Menu Selection Number: 8 Copyright (c) 1994 – 2000 ZyXEL Communications Corp. ras> ? Valid commands are:...

  • Page 100: Chapter 12 : Troubleshooting

    Part IV: TROUBLESHOOTING Chapter 12 provides information about solving common problems, Appendices, as well as an Index.

  • Page 102: Problems Starting Up The Prestige

    Prestige 100L IDSL Router Chapter 12 Troubleshooting This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. Please see our supporting disk for further information.

  • Page 103: Problems With The Lan Interface

    Prestige 100L IDSL Router 12.2 Problems With the LAN Interface Table 12-2 Troubleshooting the LAN Interface PROBLEM CORRECTIVE ACTION Cannot ping any workstation on Check the four LAN LEDs on the front panel. One of these LEDs the LAN should be on. If they are all off, check the cables between your Prestige and hub or the station.

  • Page 104: Glossary

    Prestige 100L IDSL Router Glossary 2B+D The Basic Rate Interface (BRI) in ISDN. A single ISDN circuit is divided into two 64kbps digital channels for voice or data and one 16kbps channel for low speed data and signaling. In ISDN, 2B+D is carried on one or two pairs of wires (depending on the interface), the same wire pairs that today bring a single voice circuit into your home or office.
  • Page 105 Prestige 100L IDSL Router Call Detail Record. This is a name used by telephone companies for call-related information. CHAP Challenge Handshake Authentication Protocol is an alternative protocol that avoids sending passwords over the wire by using a challenge/response technique. Cipher Text Text that has been scrambled or encrypted so that it cannot be read without deciphering it.
  • Page 106 Prestige 100L IDSL Router which means that addresses are made available to assign to other systems. Digital The use of a binary code to represent information, such as 0/1, or on/off. Digital Digital code that authenticates whomever signed the document or software.
  • Page 107 Prestige 100L IDSL Router Ethernet A very common method of networking computers in a LAN. There are a number of adaptations to the IEEE 802.3 Ethernet standard, including adaptations with data rates of 10 Mbits/sec and 100 Mbits/sec over coaxial cable, twisted-pair cable, and fiber-optic cable.
  • Page 108 Prestige 100L IDSL Router (IP) datagrams, but the messages are processed by the TCP/IP software and are not directly apparent to the application user. IDSL IDSL is a technical innovation from Ascend and the first of a series of DSL product offerings from Ascend.
  • Page 109 Prestige 100L IDSL Router LATA (Local Access and Transport Area): A geographic territory used primarily by local telephone companies to determine charges for intrastate calls. As a result of the Bell divestiture, switched calls that both begin and end at points within the LATA...
  • Page 110 Prestige 100L IDSL Router standards, denoted as NI2 and NI3, are currently being developed. Network Interface Card. A board that provides network communication capabilities to and from a computer system. Also called an adapter. Node Any single computer connected to a network.
  • Page 111 Prestige 100L IDSL Router Post Office Protocol. This is a common protocol used for sending, receiving, and delivering mail messages. Port (H/W) An interface on a computer for connecting peripherals or devices to the computer. A printer port, for example, is an interface that is designed to have a printer connected to it.
  • Page 112 Prestige 100L IDSL Router Permanent Virtual Circuit. A PVC is a logical point-to-point circuit between customer sites. PVCs are low-delay circuits because routing decisions do not need to be made along the way. Permanent means that the circuit is preprogrammed by the carrier as a path through the network.
  • Page 113 Prestige 100L IDSL Router SSL (Secured Technology that allows you to send information that only the server can read. SSL Socket Layer) allows servers and browsers to encrypt data as they communicate with each other. This makes it very difficult for third parties to understand the communications.
  • Page 114 Prestige 100L IDSL Router setting up a connection session. U-interface A 2-wire ISDN circuit - essentially today's standard one pair telephone company local loop made of twisted-wire. The U interface is the most common ISDN interface and extends from the central office.

  • Page 116: Appendix A Important Safety Instructions

    Prestige 100L IDSL Router Appendix A Important Safety Instructions The following safety instructions apply to the Prestige: 1. Be sure to read and follow all warning notices and instructions. 2. The maximum recommended ambient temperature for the Prestige is 40ºC (104ºF). Care must be taken to allow sufficient air circulation or space between units when the Prestige is installed inside a closed rack assembly.

  • Page 117: Appendix B Power Adapter Specifications

    Prestige 100L IDSL Router Appendix B Power Adapter Specifications AC POWER ADAPTER SPECIFICATIONS North America AC Power Adapter model: MW48-1601000A Input power: AC 120Volts/60Hz/22W Output power: DC 16Volts/1.0A Power consumption: 4 to 9W Plug: North American standards Safety standards: UL; CUL (UL 1310, CSA C22.2 No.233-M91)

  • Page 118: Index

    Prestige 100L IDSL Router Index Contact Person’s Name, 2-8 Corrective Action, 12-1 Country Code, 10-5 CPU Load, 10-3 10Base-T hub, 2-3 Crossover cable, 2-3 10Base-T network, 2-3 Current Line Utilization, 10-3 Customer Support, vii Acronyms and Abbreviations, M Action Matched, 6-9, 6-12...
  • Page 119 Prestige 100L IDSL Router IDSL Setup, 2-9 IDSL wall jack, 2-2 Filename Conventions, 11-1, 11-7 Initial configuration, 2-2 Initial Screen, 2-4 Filter, 4-7, 6-1 Initialization, 2-3 About, 6-1 Input filter sets, 6-16 Applying, 6-16 Internet access, 1-1, 1-2, 3-1 Configuring, 6-4...
  • Page 120 Prestige 100L IDSL Router Multiple Server Configuration, 3-10 Relay, 3-5 Remote Access, 1-1 Remote directory, 11-7 Remote File, 11-7 Remote Node, 4-1, 8-1 NAT, 3-7 Remote Node Filter, 4-7, 6-16 National Electrical Code, L Remote Node Profile, 4-1 NetBIOS, 6-2, 6-16...
  • Page 121 Prestige 100L IDSL Router SNMP Configuration, 7-1 Transmitted packets, 10-3 Source Trap IP Mask, 6-9 Community, 7-2 Source Address, 6-7 Destination, 7-2 Source IP Address, 6-9 Trivial File Transfer Protocol, 11-5 Source port, 6-9 Troubleshooting, 12-1 Source Port number, 6-7...

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