1. Manuals
  2. Brands
  3. ZyXEL Communications Manuals
  4. Network Router
  5. ZyXEL Prestige 100WH
  6. User manual

ZyXEL Communications ZyXEL Prestige 100WH User Manual

Zyxel communications internet access router user's manual
Hide thumbs Also See for ZyXEL Prestige 100WH:
Table of Contents

Advertisement

Quick Links

Download this manual
ZyXEL
T
I
A
S
OTAL
NTERNET
CCESS
OLUTION
Prestige 100WH
Internet Access Router
User's Manual

Advertisement

Table of Contents
loading

Related Manuals for ZyXEL Communications ZyXEL Prestige 100WH

Summary of Contents for ZyXEL Communications ZyXEL Prestige 100WH

  • Page 1 ZyXEL OTAL NTERNET CCESS OLUTION Prestige 100WH Internet Access Router User's Manual...
  • Page 2 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
  • Page 3 Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.
  • Page 4 Prestige 100WH Internet Access Router Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.

  • Page 5: Zyxel Limited Warranty

    Prestige 100WH Internet Access Router ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating...

  • Page 6: Customer Support

    Prestige 100WH Internet Access Router Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways: North America ZyXEL Communications Inc. 4920 E. La Palma Avenue...

  • Page 7: Table Of Contents

    Table of Contents...vii List of Figures...xi List of Tables...xiii Preface ...xv Chapter 1 Getting to Know Your Internet Access Router ...1-1 Prestige 100WH Internet Access Router ...1-1 Features of Prestige 100WH...1-1 The WAN Port ...1-3 1.3.1 Terminology ...1-3 Prestige 100WH Front Panel ...1-34 1.4.1 Front Panel Description...1-74 1.4.2...
  • Page 8 Prestige 100WH Internet Access Router Power On Your Prestige ...2-5 Navigating the SMT Interface...2-7 2.6.1 System Management Terminal Interface Summary...2-8 Changing the System Password ...2-8 General Setup ...2-10 Prestige 100WH WAN Port Setup ...2-12 2.9.1 WAN Port Setup...2-12 2.9.2 Advanced WAN Port Setup ...2-14 Chapter 3 Internet Access Application...3-1 Ethernet Setup ...3-1...
  • Page 9 Chapter 5 Remote Node TCP/IP Configuration ...5-1 LAN-to-LAN Application ...5-1 5.1.1 Remote Node Setup...5-2 5.1.2 Static Route Setup ...5-6 Chapter 6 Dial-in Server Applications...6-1 Telecommuting ...6-1 LAN-to-LAN Application ...6-3 Default Dial-In Setup...6-4 Dial-In Users Setup...6-8 CLID Authentication...6-10 Callback ...6-10 Chapter 7 Filter Configuration...7-1 Configuring a Filter Set ...7-3 7.1.1...
  • Page 10 Prestige 100WH Internet Access Router Chapter 10 System Maintenance ...10-1 10.1 System Status ...10-2 10.2 Terminal Baud Rate ...10-5 10.3 Log and Trace ...10-5 10.3.1 View Error Log ...10-6 10.3.2 Syslog And Accounting ...10-7 10.4 Diagnostic ...10-9 10.5 Backup Configuration ... 10-12 10.6 Restore Configuration...

  • Page 11: List Of Figures

    Figure 1-1. Prestige 100WH Front Panel...1-84 Figure 1-2. Prestige 100WH Back Panel ...1-86 Figure 1-3. Internet Access Application ...1-7 Figure 1-4. LAN-to-LAN Connection Application...1-8 Figure 1-5. Telecommuting/Remote Access Application ...1-9 Figure 2-1. Connect Prestige 100WH...2-3 Figure 2-2. Power-On Display ...2-5 Figure 2-3.
  • Page 12 Prestige 100WH Internet Access Router Figure 5-5. Menu 12 - Static Route Setup ...5-7 Figure 5-6. Menu 12.1 - Edit IP Static Route ...5-7 Figure 6-1. Example of Remote User: Telecommuter ...6-2 Figure 6-2. Example of a LAN-to-LAN Application ...6-3 Figure 6-3.
  • Page 13 Table 1-1. LED Functions...1-5 Table 2-1. Item Checklist ...2-1 Table 2-2. Main Menu Commands ...2-7 Table 2-3. Main Menu Summary ...2-8 Table 2-4. General Setup Menu Fields ... 2-11 Table 2-5. WAN Port Setup Menu Fields ...2-13 Table 2-6. Advanced WAN Setup Fields...2-15 Table 2-7.
  • Page 14 Prestige 100WH Internet Access Router Table 10-1. System Maintenance - Status Menu Fields ...10-3 Table 10-2. System Maintenance Menu Syslog Parameters...10-7 Table 10-3. System Maintenance Menu Diagnostic Test Options... 10-10 Table 11-1. Troubleshooting the Start-Up of your Prestige ... 11-1 Table 11-2.

  • Page 15: Preface

    Prestige 100WH Internet Access Router Preface About Your Internet Access Router Congratulations on your purchase of the Prestige 100WH Internet Access Router. The Prestige 100WH is a high-performance Router/Hub that offers a complete solution for your WAN (Wide Area Network) applications such as Internet access, LAN-to-LAN connections, telecommuting and remote access over a regular telephone line (or PSTN, Public Switched Telephone Network) or ISDN (Integrated Service Digital Network).
  • Page 16 Prestige 100WH Internet Access Router Structure of this Manual This manual is divided into five parts: Getting Started (Chapters 1-2), is structured as a step-by-step guide to help you connect, install and setup your Prestige 100WH to operate on your network. The Internet (Chapter 3), describes how to configure your Prestige 100WH to connect to the Internet.

  • Page 17: Prestige 100Wh Internet Access Router

    INSTALLATION INTERNET ACCESS ADVANCED APPLICATIONS DIAL-IN APPLICATIONS MANAGEMENT & MAINTENANCE Filter Configuration TROUBLESHOOTING Orientation Map Chapter 1 Getting to Know your Internet Access Router Chapter 2 Hardware Installation Chapter 3 Internet Access Application LAN-TO-LAN APPLICATIONS Chapter 6 Dial-in Server Applications Chapter 7 Chapter 8 System Password...

  • Page 19: Getting To Know Your Internet Access Router

    Access Router. Prestige 100WH Internet Access Router Congratulations on the purchase of your ZyXEL Prestige 100WH Internet Access Router. Your Prestige integrates a 4-port hub and one high-speed WAN (Wide Area Network) port into a single package. The Prestige is ideal for everything from Internet browsing to dial-in server to making LAN-to-LAN connections to remote networks.
  • Page 20 Prestige 100WH Internet Access Router Protocols Supported TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol. PPP (Point-to-Point Protocol) link layer protocol. SUA™ (Single User Account) and NAT (Network Address Translation). Integrated 4-Port Ethernet Hub The built-in 4-port Ethernet 10base-T hub saves you the cost and the clutter of an external hub.

  • Page 21: The Wan Port

    Data Compression Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto standard for compression over PPP links. Networking Compatibility Your Prestige is compatible with remote access products from other manufacturers such as Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.

  • Page 22: Prestige 100Wh Front Panel

    Prestige 100WH Internet Access Router Prestige 100WH Front Panel 1.4.1 Front Panel Description :PWR = Power LED :RUN = Normal Operation (Blinking) :ETHERNET (COL, 1, 2, 3, 4) = 4-PORT 10Base-T HUB (Collisions on LAN, Active Ethernet Port :WAN (RDY, TXD, RXD, DTR, RTS, CTS) = WAN Port (Ready, Transmit, Receive, DTE Ready, Request to Send, Clear to Send) Prestige 100WH Internet Access Router...

  • Page 23: Front Panel Leds

    1.4.2 Front Panel LEDS The LED indicator lights on the front panel indicate the operational status of your Prestige. The following table describes the LED functions: Table 1-1. LED Functions Function Power LED Running Status LED ETHER Collisions -NET 1,2,3,4 Link status &...

  • Page 24: Wan Port Status Leds

    Prestige 100WH Internet Access Router 1.4.3 WAN Port Status LEDs CD (Carrier Detect) signal is sent by the WAN device to indicate that line negotiation is successful and that it is ready for data transfer. RTS (Request to Send) and CTS (Clear to Send) are hardware flow control signals. RTS is from the DTE (the Prestige) while CTS is from the DCE (the WAN device).

  • Page 25: Applications For Prestige 100Wh

    Applications for Prestige 100WH The Prestige offers complete solutions for your WAN applications such as Internet Access, LAN-to-LAN Connections, telecommuting and remote access. 1.6.1 Internet Access The Prestige is the ideal high-speed solution for Internet Access. Your Prestige supports the TCP/IP protocol, which is the lingua franca of the Internet.

  • Page 26: Lan-To-Lan Connection

    Prestige 100WH Internet Access Router 1.6.3 LAN-to-LAN Connection Your Prestige can dial to and answer calls from another remote access router. A typical LAN- to-LAN application for your Prestige is to connect the Corporate Office LAN with the Branch Office, as shown in Figure 1-4. Branch Office LAN Ethernet LAN Modem / ISDN TA...

  • Page 27: Remote Access Server

    1.6.4 Remote Access Server Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities (for example, Windows 95), to dial in using a modem to access the network resources without physically being in the office.

  • Page 29: Hardware Installation & Initial Setup

    Hardware Installation & Initial Setup Unpacking your Internet Access Router Before you proceed further, check all items you received with your Prestige against this list to make sure nothing is missing. The complete package should include: Table 2-1. Item Checklist Package Contents Prestige 100WH Internet Access Router Power Adapter...

  • Page 30: Additional Installation Requirements

    Prestige 100WH Internet Access Router Additional Installation Requirements In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include: A computer with Ethernet 10Base-T NIC (Network Interface Card). A computer equipped with communications software (for example, Hyper Terminal in Win95) configured to the following parameters: Ø...

  • Page 31: Connect Your Internet Access Router

    Connect your Internet Access Router 2.3.1 Prestige 100WH Connections Power Power Adapter Outlet ETHERNET POWER Ethernet LAN Figure 2-1. Computer CONSOLE Connect Prestige 100WH Chapter 2 Hardware Installation & Initial Setup Prestige 100WH Internet Access Router PSTN/ISDN Network Fractional T1/E1 Modem ISDN TA CSU/DSU...
  • Page 32 Prestige 100WH Internet Access Router This section outlines how to connect your Prestige to the LAN and the telephone line. Refer to Figure 1-2 to identify all of the ports. Then see Figure 2-1 when you attempt to make the various connections.

  • Page 33: Connecting External Hubs

    When you power on your Prestige, the Internet Access Router performs several internal tests and performs a modem initialization. After initialization, the Prestige asks you to press [Enter] to continue, as shown in Figure 2-2. Copyright (c) 1994 - 1998 ZyXEL Communications Corp. ethernet address: 00:a0:c5:00:10:32 Wan port init ... done Modem init .

  • Page 34: Login Screen

    Prestige 100WH Internet Access Router Enter Password The Login screen appears prompting you to enter the password, as shown in Figure 2-3. For your first login, enter the default password “1234” to get into the Main Menu of the System Management Terminal (SMT). As you type a password, the screen displays an (X) for each character you typed.

  • Page 35: Navigating The Smt Interface

    Navigating the SMT Interface The SMT (System Management Terminal) is the interface that you use to configure your Prestige. Several operations that you should be familiar with before you attempt to modify the configuration are listed in Table 2-2. Table 2-2. Main Menu Commands Operation Press/<read>...

  • Page 36: System Management Terminal Interface Summary

    Prestige 100WH Internet Access Router The SMT displays the Main Menu, as shown in Figure 2-4. Copyright (c) 1994 - 1998 ZyXEL Communications Corp. Getting Started 1. General Setup 2. Wan Setup 3. Ethernet Setup 4. Internet Access Setup Advanced Applications 11.

  • Page 37: Menu 23.1 - System Password

    Follow these steps to change the default system password: Select option [23. System Password] in the Main Menu. Step 1. When Menu 23 - System Password appears, as shown in Figure 2-5, type in your Step 2. existing system password, i.e., 1234, then press [Enter]. Figure 2-5.

  • Page 38: General Setup

    Prestige 100WH Internet Access Router General Setup The Menu 1 - General Setup contains administrative and system-related information. To enter Menu 1 and fill in the required information, follow these steps: Select option [1. General Setup] in the Main Menu by typing 1 at the menu Step 1.

  • Page 39: Table 2-4. General Setup Menu Fields

    Table 2-4. General Setup Menu Fields Field Description System Name Choose a descriptive name for identification purposes. This name can be up to 8 alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores "_" are accepted. Location Enter the geographic location (up to 31 characters) of your Prestige.

  • Page 40: Prestige 100Wh Wan Port Setup

    Prestige 100WH Internet Access Router Prestige 100WH WAN Port Setup This section describes how to configure the WAN port and the connected WAN device on your Prestige with Menu 2-WAN Port Setup. If advanced setup is required, go into Menu 2.1. When you are finished, press [Enter] in Menu 2.1 to save your configuration.

  • Page 41: Table 2-5. Wan Port Setup Menu Fields

    Table 2-5 describes how to configure the internal modem. Table 2-5. WAN Port Setup Menu Fields Field Description Modem Name Enter a descriptive name for the WAN device on the WAN Port. Active Set to [Yes] to activate the WAN port. Call Direction Set the call direction for the WAN device.

  • Page 42: Advanced Wan Port Setup

    Prestige 100WH Internet Access Router 2.9.2 Advanced WAN Port Setup The Advanced WAN Port Setup Menu allows you to configure the AT Commands for the WAN device and the call control parameters. Step 1. In Menu 2.1, move the cursor to the Advanced Setup field and press the space bar to select [Yes], then press [Enter] Step 2.

  • Page 43: Table 2-6. Advanced Wan Setup Fields

    Refer to Table 2-6 for details on how to fill in the AT commands fields. Table 2-6. Advanced WAN Setup Fields Field AT Command Strings: Dial Drop Answer Drop DTR When Hang Up AT Response Strings: CLID Called ID Speed When you have completed this menu, press [Enter] to return to Menu 2.1.

  • Page 44: Table 2-7. Advanced Modem Setup Call Control Parameters

    Prestige 100WH Internet Access Router DTR Signal The majority of WAN devices default to hanging up the current call when the DTR (Data Terminal Ready) signal is dropped by the DTE. When “Drop DTR When Hang Up” is set to yes, the Prestige will use this hardware signal to force the WAN device to hang up, in addition to issuing the drop command [ATH].

  • Page 45: Internet Access Application

    This chapter shows you how to configure your Prestige 100WH for Internet Access. Ethernet Setup This section describes the Ethernet Setup Menu. From the Main Menu, enter 3, then the Menu 3- Ethernet Setup displays as shown in Figure 3-1. Figure 3-1.

  • Page 46: Tcp/Ip Ethernet And Dhcp Setup

    Prestige 100WH Internet Access Router The General Setup menu allows you to define the filter sets that you wish to apply to your Ethernet traffic. From Menu 3 - Ethernet Setup, enter 1 to go to Menu 3.1 -General Ethernet Setup.

  • Page 47: Rip Setup

    Note on IP Address Assignment Every machine on your Ethernet network must have a unique IP address. Do not assign an arbitrary address to any machine on your network; or else your machines will not communicate to each other, let alone accessing the Internet. 3.2.2 RIP Setup RIP (Routing Information Protocol) allows a router to exchange routing information with...

  • Page 48: More On Ip Address And Subnet Mask

    Prestige 100WH Internet Access Router IP Pool Setup The Prestige is pre-configured with a pool of 32 IP addresses starting from 192.168.1.33 to 192.168.1.64. This configuration leaves 31 IP addresses (excluding the Prestige itself) in the lower range for other server machines, e.g., server for mail, FTP, telnet, web, etc., that you may have.

  • Page 49: Configuring Tcp/Ip And Dhcp

    Once you have decided on the network number, pick an IP address that is easy to remember, for example, 192.168.1.1, for your Prestige. The subnet mask specifies the network number portion of an IP address. Your Prestige will compute the subnet mask automatically based on the IP address that you entered. You do not need to change the subnet mask computed by the Prestige unless instructed otherwise.

  • Page 50: Dhcp Ethernet Setup Menu Fields

    Prestige 100WH Internet Access Router Follow the instructions in Table 3-1.on how to configure the DHCP fields. Table 3-1. DHCP Ethernet Setup Menu Fields Field DHCP If DHCP=Server: Client IP Pool Starting Address Size of Client IP Pool Primary and Secondary DNS Server Table 3-2 contains instructions on how to configure your Prestige for TCP/IP Ethernet Setup.

  • Page 51: Internet Access Configuration

    Internet Access Configuration Menu 4 of the SMT allows you to enter the Internet access configuration in one screen. Menu 4 is actually a simplified setup for one f the four available remote nodes that you can access through menu 11. Before you configure your Prestige for Internet Access, you need to collect your Internet account information from your ISP.

  • Page 52: Internet Access Setup Menu Fields

    Prestige 100WH Internet Access Router Table 3-4 contain instructions on how to configure your Prestige for Internet Access. Table 3-4. Internet Access Setup Menu Fields Field Description ISP's Name Enter the name of your Internet Service Provider. (This information is for identification purposes only.) ISP IP Addr Enter the IP Address of the remote gateway at the ISP's site.

  • Page 53: Single User Account

    for yes, your Prestige will call the ISP to test the Internet setup. If the test fails, note the error message that you receive on screen and take the appropriate troubleshooting steps. Single User Account Typically, if there are multiple users on the LAN wanting to access the Internet, they will have to subscribe to multiple IP addresses from the ISP, which is generally more expensive than a single user account.

  • Page 54: Advantages Of Sua

    Prestige 100WH Internet Access Router The Single User Account feature may also be used to connect to remote networks other than the Internet. For example, this feature can be used to simplify the allocation of IP addresses when connecting branch offices to the corporate network. The IP address for the SUA can be either fixed or dynamically assigned by the ISP (or another remote node).

  • Page 55: Configuration For Single User Account

    3.5.2 Configuration for Single User Account The steps for configuring your Prestige for Single User Account are identical to the conventional Internet Access (See configuration instructions in Table 3-4) with the exception that you need to fill in three extra fields in Menu 4 - Internet Access Setup, as shown in Figure 3-6.

  • Page 56: Configuring Backup Isp Accounts

    Prestige 100WH Internet Access Router Table 3-5. Single User Account Menu Fields Field Description Single User Account Select [Yes] to enable SUA. WAN IP Addr. If your ISP assigns you a dynamic IP address, enter [0.0.0.0] here. If your ISP assigns you a static IP address, enter that IP address here.

  • Page 57: Configure A Backup Isp

    3.6.1 Configure a Backup ISP To configure a backup ISP Account, follow these steps: Configure your primary ISP using Menu 4, as described earlier in this chapter. Step 1. Enter Menu 11, then select the number of an unused remote node. Step 2.

  • Page 58: Editing Script Options

    Prestige 100WH Internet Access Router Editing Script Options For some ISP, text login is required before it will start PPP negotiation. The Prestige provides a script facility for this purpose. The script has six programmable sets; each is composed of an ‘Expect’...

  • Page 59: Table 3-6. Internet Setup Script Menu Fields

    If there are errors in the script and it gets stuck at a set for longer than the “Dial Timeout” in menu 2 (default 60 seconds), the Prestige will timeout and drop the line. To debug a script, go to Menu 24.4 to initiate a manual call and watch the trace display to see if the sequence of messages and prompts from the server differs from what you expect.

  • Page 61: Remote Node Configuration

    A remote node is required for placing calls to a remote gateway. A remote node represents both a remote gateway and the network behind it, across a WAN connection. Please note that when you use Menu 4 to configure the Internet access, you are actually configuring one of the four remote nodes available in your Prestige.

  • Page 62: Figure 4-2. Menu 11.1 - Remote Node Profile For Dial-Up Line Applications

    Prestige 100WH Internet Access Router When Submenu 11.1. - Remote Node Profile appears, as shown in Figure 4-2, Step 3. follow the instructions in Table 4-1 to configure a remote node. Rem Node Name= ? Active= Yes Call Direction= Both Incoming: Rem Login= ? Rem Password= ?
  • Page 63 Table 4-1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Call Direction Incoming: Rem Login Incoming: Password Incoming: Rem CLID Description If this parameter is set to [Both], your Prestige can both place and receive calls to/from this remote node. If set to [Incoming], your Prestige will not place a call to this remote node.
  • Page 64 Prestige 100WH Internet Access Router Table 4-1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Incoming: Call Back Outgoing: My Login Name Outgoing: Password Outgoing: Authen Outgoing: Pri(mary) Sec(ondary) Phone Numbers Chapter 4 Remote Node Configuration Description This field will be valid only if [Call Direction] is [Both].
  • Page 65 Table 4-1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Edit PPP Options Rem IP Addr Edit IP Edit Script Options Telco Options: Allocated Budget (min) Period (hr) Session Options: Input Filter Sets, Output Filter Sets and Call Filter Sets Description To edit the PPP options for this remote node, move the cursor to this field, use the space bar to select [Yes] and press [Enter] .
  • Page 66 Prestige 100WH Internet Access Router Table 4-1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Session Option: Idle Timeout (sec) Once you have completed filling in Menu 11.1.1 – Remote Node Profile, press [Enter] at the message [Press ENTER to Confirm ...] to save your configuration, or press [Esc] at any time to cancel.

  • Page 67: Editing Ppp Options

    4.1.2 Editing PPP Options To edit the remote node PPP Options, move the cursor to the [Edit PPP Options] field in Menu 11.1 - Remote Node Profile, and use the space bar to toggle and select [Yes], then press [Enter]. Menu 11.2 appears as shown in Figure 4-3. Encapsulation= Standard PPP Compression= No Press Space Bar to Toggle.

  • Page 68: Outgoing Authentication Protocol

    Prestige 100WH Internet Access Router Outgoing Authentication Protocol Generally speaking, you should employ the strongest authentication protocol possible, for obvious reasons. However, some vendor’s implementation includes specific authentication protocol in the user profile. It will disconnect if the negotiated protocol is different from that in the user profile, even when the negotiated protocol is stronger than specified.

  • Page 69: Remote Node Tcp/Ip Configuration

    Remote Node TCP/IP Configuration This chapter shows you how to configure the TCP/IP parameters of a remote node for LAN- to-LAN application. LAN-to-LAN Application A typical LAN-to-LAN application is to use your Prestige to call from a branch office to the headquarters, as depicted in the following Figure 5-1.

  • Page 70: Remote Node Setup

    Prestige 100WH Internet Access Router 5.1.1 Remote Node Setup Follow the procedure in Chapter 5 - Remote node Configuration for LAN-to-LAN protocol-independent parameters in Menu 11 - Remote Node Profile. For the protocol- dependent parameters, follow the instructions below. If you are configuring your Prestige to receive an incoming call, you also need to set the default dial-in parameters in Menu 13.
  • Page 71 The following diagram in Figure 5-3 is an example to help understand the field of My Wan Address in Menu 11.3. Remote Network 192.168.1.1 192.168.3.1 Prestige 100WH Figure 5-3. Sample IP Addresses for a LAN-to-LAN Connection with TCPI/IP The following Table 5-1 describes the Remote Node Profile and Remote Node Network Layer Options for a TCP/IP configuration.

  • Page 72: Remote Node Network Layer Options For A Tcp/Ip Configuration

    Prestige 100WH Internet Access Router Table 5-1. Remote Node Network Layer Options for a TCP/IP Configuration Field Description Rem IP Address This will show the IP address you entered for this remote node in the previous menu. Rem IP Subnet Enter the subnet mask for the remote network.
  • Page 73 Table 5-1. Remote Node Network Layer Options for a TCP/IP Configuration (continued) Field Description This parameter determines how your Prestige handles RIP (Routing Information Protocol), and the default is [Both]. If set to [Both], your Prestige will broadcast its routing table on the WAN, and incorporate RIP broadcasts by the other router into its routing table.

  • Page 74: Static Route Setup

    Prestige 100WH Internet Access Router The comparison of the negotiated and configured IP network numbers (as opposed to IP addresses) means that, as long as the resulting network numbers agree, you don’t have to know the exact IP address of the remote gateway. On the other hand, the Prestige will disconnect if the negotiated network number is different from the configured, since it implies the routing information derived from the remote node is incorrect.

  • Page 75: Figure 5-5. Menu 12 - Static Route Setup

    To create a static route for IP, use Menu 12, Static Route Setup, as displayed in Figure 5-5. Figure 5-5. From Menu 12, select one of the four possible IP Static Routes (no. 1-4), this will open Menu 12.2 - Edit IP Static Route, as shown in Figure 5-6. Figure 5-6.

  • Page 76: Edit Ip Static Route Menu Fields

    Prestige 100WH Internet Access Router Table 5-2 describes the fields for Menu 12.1 - Edit IP Static Route Setup. Table 5-2. Edit IP Static Route Menu Fields Field Description Route Name Enter a descriptive name for this route. This is for identification purpose only.

  • Page 77: Dial-In Server Applications

    You can configure your Prestige to receive calls from remote dial-in users (for example, Telecommuters) and remote nodes. There are several differences between dial-in users and remote nodes, as summarized in Table 6-1. Table 6-1. Remote Dial-in Users/Remote Nodes Comparison Chart Remote Dial-in Users Your Prestige will only answer calls from dial-in users.
  • Page 78 Prestige 100WH Internet Access Router An example of telecommuting, is shown in Figure 6-1. Telecommuter Remote User Modem / ISDN TA Modem ISDN TA Figure 6-1. Chapter 6 Dial-in Server Applications Corporate LAN PSTN/ISDN Network Modem / ISDN TA Modem ISDN TA Example of Remote User: Telecommuter Ethernet LAN...

  • Page 79: Lan-To-Lan Application

    LAN-to-LAN Application Your Prestige can also be used as a LAN-to-LAN server. This application allows your Prestige to connect two geographically separate LANs. For your Prestige to be set up as a LAN-to-LAN server, you need to configure the Default Dial-In Setup to set the operational parameters for incoming calls.

  • Page 80: Default Dial-In Setup

    Prestige 100WH Internet Access Router Default Dial-In Setup This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all remote dial-in users and remote nodes until authentication is completed. Once authentication is completed, and if it matches a remote node, your Prestige will use parameters from that particular remote node.
  • Page 81 Table 6-2 describes and contains information on how to configure each parameter in Menu 13 - Default Dial-in Setup. Table 6-2. Default Dial-in Setup Fields Field Description Telco Options: CLID This field sets the CLID (Calling Line ID) authentication parameter for all Authen incoming calls.
  • Page 82 Prestige 100WH Internet Access Router Table 6-2. Default Dial-in Setup Fields (continued) Field Description Callback Budget This field sets the budget callback time for all the dial-in users. The Management: Allocated default for this field is [0] for unlimited budget. Budget (min) Callback Budget This field sets the time interval to reset the above callback budget...

  • Page 83: Table 6-2. Default Dial-In Setup Fields

    Table 6-2. Default Dial-in Setup Fields (continued) Field Description Session Options: In these fields, select the filter set(s) to apply to the incoming and outgoing traffic between your Prestige and the dial-in user. Keep in mind that the filter set(s) will only apply to all dial-in users but not the remote Input Filter Sets nodes.

  • Page 84: Dial-In Users Setup

    Prestige 100WH Internet Access Router Dial-In Users Setup The following steps describe the setup procedure for adding a dial-in user. From the Main Menu, enter option 14 to go to Menu 14 - Dial-in User Setup, as Step 1. shown in Figure 6-4. Figure 6-4.

  • Page 85: Table 6-3. Edit Dial-In User Menu Fields

    Table 6-3 provides instructions on how to fill in the Edit Dial-In User fields. Table 6-3. Edit Dial-in User Menu Fields Field Description User Name This is a required field. This will be used as the login name for authentication. Choose a descriptive word for login, for example, [johndoe].

  • Page 86: Clid Authentication

    Prestige 100WH Internet Access Router Table 6-3. Edit Dial-in User Menu Fields (continued) Field Description Rem CLID If you have enabled the CLID Authen field in Menu 13, then you need to specify the telephone number from which this dial-in user calls. Your Prestige will check this number against the CLID in the incoming call.

  • Page 87: Filter Configuration

    About Filtering Your Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the Modem line. There are three types of filters involved: Incoming Data Filters Outgoing Data Filters Call Filters.

  • Page 88: Figure 7-1. Outgoing Packet Filtering Process

    Prestige 100WH Internet Access Router Data match Outgoing Filters Packet Match Drop packet Figure 7-1. For incoming packets, your Prestige applies data filters only. Packets are processed depending upon whether a match is found. Your Prestige allows you to customize the filter sets that you wish to use.

  • Page 89: Configuring A Filter Set

    Configuring a Filter Set In order to distinguish between the 12 filter sets, each filter set should have a name or some sort of Comments. You can edit these Comments in the following way: From the Main Menu, select option [21. Filter Set Configuration]. Step 1.

  • Page 90: Filter Rules Summary Menu

    Prestige 100WH Internet Access Router Once you press [Enter] to confirm your changes, Menu 21.1 - Filter Rules Step 4. Summary appears. 7.1.1 Filter Rules Summary Menu The information displayed in the Menu 21.1 - Filter Rules Summary is read-only. From here, you can examine the parameters of each rule that you have configured for that filter set.

  • Page 91: Table 7-2. Abbreviations Used If Filter Type Is Ip

    Table 7-1. Abbreviations Used in the Filter Rules Summary Menu (continued) Abbreviations Description Filter Rules The filter rule parameters will be displayed here (see below). Refers to More. [Y] means there are more rules to check. [N] means there aren’t more rules to check. Refers to Action Matched.

  • Page 92: Configuring A Filter Rule

    Prestige 100WH Internet Access Router If the filter type is GEN (generic), the following abbreviations listed in Table 7-3 will be used. Table 7-3. Abbreviations Used If Filter Type Is GEN Abbreviation Description Offset Length For more information on configuring the filter rule parameters, refer to the next section. To configure a specific filter rule, simply select the number of the filter rule (1-6) you wish to configure and press [Enter].

  • Page 93: Tcp/Ip Filter Rule

    7.2.1 TCP/IP Filter Rule This section will show you how to configure a TCP/IP filter rule for your Prestige. Figure 7-4 displays Menu 21.1.1 TCP/IP Filter Rule. Press Space Bar to Toggle. Figure 7-4. Menu 21.1.1 - TCP/IP Filter Rule Filter #: 1,1 Filter Type= TCP/IP Filter Rule Active= No...

  • Page 94: Table 7-4. Tcp/Ip Filter Rule Menu Fields

    Prestige 100WH Internet Access Router The following Table 7-4 describes how to configure your TCP/IP filter rule. Table 7-4. TCP/IP Filter Rule Menu Fields Field Description Active Active and deactivate this filter rule. IP Protocol Specify the upper layer protocol number. The range for this value should be between 0 and 255.
  • Page 95 Table 7-4. TCP/IP Filter Rule Menu Fields (continued) Field Description More Specify if you want to pass the packet to the next filter rule before an action is taken. If More is [Yes], then Action Matched and Action Not Matched will be N/A. Determine if you wish to log the results of the filter rule.

  • Page 96: Generic Filter Rule

    Prestige 100WH Internet Access Router 7.2.2 Generic Filter Rule This section will show you how to configure the protocol-independent parameters for a Generic filter rule for your Prestige. (For information on the protocol-dependent fields, refer to the previous section, TCP/IP Filter Rule.) Figure 7-5 displays Menu 21.1.2 - Generic Filter Rule Press Space Bar to Toggle.

  • Page 97: Table 7-5. Generic Filter Rule Menu Fields

    Table 7-5 describes the fields in the Generic Filter Rule Menu. Table 7-5. Generic Filter Rule Menu Fields Field Description Offset Offset refers to the starting point from which you want to begin the comparison. The first byte has offset of 0. The range for this field is from 0 to 255. Length This field refers to the length (in bytes) of data in the packet that your Prestige should use for comparison and masking.

  • Page 99: Chapter 8 System Password

    Your must enter the correct password before the Prestige will allow you to access the configuration. The default password is 1234. As a security measure, you have three attempts to enter the correct password; after that, you will have to wait a predetermined period before the Prestige will allow you to try again.

  • Page 101: Telnet Configuration And Capabilities

    Telnet Configuration and Capabilities About Telnet Configuration When you first configure your Prestige, it must be done via the console port since your Prestige does not have the network parameters set yet. However, once your Prestige has been configured, you can telnet to the Prestige remotely to perform the configuration, as shown in Figure 9-1.

  • Page 102: Single Administrator

    Prestige 100WH Internet Access Router Single Administrator To prevent confusion and discrepancy on the configuration, your Prestige will only allows one user to login at any time. Your Prestige also gives priority to the console port over telnet. If you have already connected to your Prestige via telnet, you will be logged out if another user is connecting to the Prestige via the console port.

  • Page 103: Chapter 10 System Maintenance

    Your Prestige provides diagnostic tools that you can use to maintain your device. These tools include updates on system status, modem status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail. System maintenance options are available in Menu 24 - System Maintenance, as shown in Figure 10-1.

  • Page 104: System Status

    Prestige 100WH Internet Access Router 10.1 System Status System Status is a tool to monitor your Prestige. Specifically, it gives you information on the status of your system software version, modem, and number of packets sent and received, as shown in Figure 10-2. Port Status Speed...

  • Page 105: Table 10-1. System Maintenance - Status Menu Fields

    The following Table 10-1 describes the fields present in Menu 24.1 - System Maintenance - Status. It should be noted that items 1-17 in this Table 10-1 are READ-ONLY and are meant to be used for diagnostic purposes. Table 10-1. System Maintenance - Status Menu Fields Field Description...

  • Page 106: Figure 10-3. Lan Packet Which Triggered Last Call

    Prestige 100WH Internet Access Router Field Description 15. Collision Number of collisions (more than one station try to transmit at the same time) on the Ethernet.. 16. Name Displays the system name of your Prestige. This information can be modified in Menu 1 - General Setup. 17.

  • Page 107: Terminal Baud Rate

    10.2 Terminal Baud Rate You can set up different baud rates for the console port through Menu 24.2 - Terminal Baud Rate. Your Prestige supports 9600 (default), 19200, 38400, and 115200bps for the console port. The terminal baud rate is displayed in Menu 24.2, as shown in Figure 10-4. Menu 24.2 -- System Maintenance - Change Terminal Baud Rate Terminal Baud Rate: 115200 Press Space Bar to Toggle.

  • Page 108: View Error Log

    Prestige 100WH Internet Access Router You will be given two options: Step 3. View Error Log. Syslog and Accounting. The following sections describe the fields involved in the trace and log options. 10.3.1 View Error Log Selecting the first option from Menu 24.3 - System Maintenance - Log and Trace will display the Error Log in the system.

  • Page 109: Syslog And Accounting

    10.3.2 Syslog And Accounting The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and Accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting, as shown in Figure 10-6. Menu 24.3.2 -- System Maintenance - Syslog and Accounting Press Space Bar to Toggle.
  • Page 110 Prestige 100WH Internet Access Router Your Prestige sends three different types of syslog messages: Call information messages (i.e. CDR), Error information messages, and Session information messages. Some examples of these syslog messages are shown below: Call Information Messages: line 1 channel 1, call 41, C01, Incoming Call, 40001 line 1 channel 1, call 41, C01, ANSWER Connected, 64K 40001 line 1 channel 1, call 41, C01, Incoming Call, Call Terminated Error Information Messages:...

  • Page 111: Diagnostic

    10.4 Diagnostic The diagnostic functions allow you to test aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown in Figure 10-7. Drop WAN Port Reset WAN Port Manual Call1...

  • Page 112: System Maintenance Menu Diagnostic Test Options

    Prestige 100WH Internet Access Router The following Table describes the eight diagnostic test options available in Menu 24.4. Table 10-3. System Maintenance Menu Diagnostic Test Options Fields Description Drop WAN Port This command will drop the current call. Reset WAN Port This command will reset the WAN Port.

  • Page 113: Figure 10-8. Trace Display For A Successful Ipcp Connection Via Manual Call

    Figure 10-8 displays an example of a successful connection after selecting option [3. Manual Call] in Menu 24.4. Start dialing for node <1> ### Hit any key to continue. ### Dialing chan<2> phone<last 9-digit>:40101 Call CONNECT speed<64000> chan<2> prot<1> LCP up CHAP send response CHAP login to remote OK! IPCP negotiation started...

  • Page 114: Backup Configuration

    Prestige 100WH Internet Access Router 10.5 Backup Configuration Option 5 from Menu 24 - System Maintenance allows you to backup the current Prestige configuration to your workstation. Backup is highly recommended once your Prestige configuration is functioning. You must perform the backup and restore through the console port. Any serial communications program should work fine;...

  • Page 115: Firmware Update

    10.7 Firmware Update Firmware updates are only possible through the console prt. Note that this function will erase the old code before installing the new firmware. Do not attempt to update unless you have the new firmware at hand. There are two different firmware updates: RAS code and ROM File, as shown in Menu 24.7 (Figure 10-10).

  • Page 116: Uploading Firmware

    Prestige 100WH Internet Access Router 10.7.1 Uploading Firmware Menu 24.7.1 shows you the instructions for uploading RAS code (firmware). If you answer yes to the prompt, the Prestige will reboot automatically. Press any key when you see the message “Press Any key to enter Debug Mode within 3 seconds.” to enter debug mode. Once in debug mode, type [atur] and wait for your Prestige to respond with “Starting XMODEM upload”...

  • Page 117: Uploading Rom File

    10.7.2 Uploading ROM File Menu 24.7.2 shows you the instructions for uploading ROM file. Uploading the ROM file replaces the entire ROM file system, which includes the Prestige’s configuration, system- related data, the error log and the trace log. If you answer yes to the prompt, the Prestige will reboot automatically.

  • Page 118: Command Interpreter Mode

    Prestige 100WH Internet Access Router 10.8 Command Interpreter Mode This option allows you to enter the command interpreter mode. A list of valid commands can be found by typing [help] at the command prompt. For more detailed information, check the ZyXEL Web site or send an e-mail to the ZyXEL Support Group.

  • Page 119: Blacklist

    10.9.1 Blacklist Menu 24.9.2 shows a list of telephone numbers that have been blacklisted. Figure 10-16. Menu 24.9.2 - Blacklist The phone numbers on this list are numbers that have had problems connecting in the past and therefore cannot be manipulated by you. You can only take a number off the list by entering its index number.

  • Page 120: Budget Management

    Prestige 100WH Internet Access Router 10.9.2 Budget Management Menu 24.9.3 shows the Budget Management statistics for outgoing calls. Remote Node 1. isp1 2. -------- 3. -------- 4. -------- 5. Dial-in User Figure 10-17. Menu 24.9.3 - Budget Management The total budget is the time limit on the accumulated time for outgoing call to a remote node or for calling back to the dial-in users collectively.

  • Page 121: Chapter 11 Troubleshooting

    This chapter covers ways of dealing with potential problems you may run into when using your Prestige. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 11.1 Problems Starting Up the Prestige Table 11-1.

  • Page 122: Problems With The Modem

    Prestige 100WH Internet Access Router 11.2 Problems With the Modem Table 11-2. Troubleshooting a WAN Port Connection Symptoms No modem/TA lights are on while placing a call 11.3 Problems with the LAN Interface Table 11-3. Troubleshooting the LAN Interface Symptoms Can’t ping a station on the LAN Chapter 11 Troubleshooting 11-2...

  • Page 123: Problems Connecting To A Remote Node Or Isp

    11.4 Problems Connecting to a Remote node or ISP Table 11-4. Troubleshooting a Connection to a Remote Node or ISP Symptoms Can’t Connect to a remote node or ISP 11.5 Problems with Remote User Dial-in Table 11-5. Troubleshooting Remote User Dial-in Symptoms Remote User Cannot dial in Prestige 100WH Internet Access Router...

  • Page 125: Index

    10Base-T, xv, 1-4, 1-6, 2-2, 2-4 Active field, 3-13 Asynchronous, 1-3 Backup Configuration, 10-12 Backup ISP Account, 3-12 Baud Rate, 10-5 Branch Office, 1-8 Call Control blacklist, 10-16, 10-17 budget management, 10-16, 10-18 Call Control Parameters, 2-14, 2-16 Callback budget, 6-6 field, 6-6, 6-7 CDR, 10-7, 10-8 CHAP, 1-2, 1-9, 4-4, 6-5...
  • Page 126 Prestige 100WH Internet Access Router Manual Call, 10-10, 10-11 Metric, 5-4, 5-8 Modem external modem, 1-1 NAT, 1-2, 3-10 PAP, 1-2, 1-9, 4-4, 6-5 Password, 1-2, 2-6, 2-8, 2-9, 3-7, 3-8, 3-14, 4-3, 4-4, 6-5, 6-9, 8-1, 11-3 Phone Number pri(mary), 3-8 sec(ondary), 3-8, 4-4 Power Adapter, 2-1, 2-4...

This manual is also suitable for:

P-100P-100ihP-100mhP-100wh

Table of Contents