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ZyXEL Communications Prestige 100MH User Manual

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Prestige 100MH
PSTN Router/Hub
User's Manual

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Summary of Contents for ZyXEL Communications Prestige 100MH

  • Page 1 ZyXEL OTAL NTERNET CCESS OLUTION Prestige 100MH PSTN Router/Hub User's Manual...
  • Page 2 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
  • Page 3 Prestige 100MH PSTN Router/Hub Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations.
  • Page 4 Prestige 100MH PSTN Router/Hub Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.

  • Page 5: Zyxel Limited Warranty

    Prestige 100MH PSTN Router/Hub ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon...

  • Page 6: Customer Support

    Prestige 100MH PSTN Router/Hub Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways: North America ZyXEL Communications Inc. 4920 E. La Palma Avenue Anaheim, CA 92807...

  • Page 7: Table Of Contents

    Prestige 100MH PSTN Router/Hub..............1-1 Features of Prestige 100MH................1-1 The Built-in Modem ..................1-3 Front Panel LEDs and Back Panel Ports ............1-4 1.4.1 Prestige 100MH Front Panel ..............1-4 1.4.2 Front Panel LEDS ................1-5 1.4.3 Prestige 100MH Back Panel...............1-6 Applications for Prestige 100MH..............1-7 1.5.1...
  • Page 8 Prestige 100MH PSTN Router/Hub Changing the System Password..............2-10 General Setup.................... 2-11 Prestige 100MH Modem Setup..............2-13 2.9.1 Modem Setup ................. 2-13 2.9.2 Advanced WAN Port Setup.............. 2-15 Chapter 3 Internet Access Application..................3-1 Ethernet Setup ..................... 3-1 TCP/IP Ethernet and DHCP Setup ..............3-2 3.2.1...
  • Page 9 Prestige 100MH PSTN Router/Hub Chapter 5 Remote Node TCP/IP Configuration................5-1 LAN-t o-LAN Application ................5-1 5.1.1 Remote Node Setup ................5-2 5.1.2 Static Route Setup................5-6 Chapter 6 Dial-in Server Applications ...................6-1 Telecommuting.....................6-1 LAN-t o-LAN Application ................6-3 Default Dial-In Setup..................6-4 Dial-In Users Setup ..................6-8 CLID Authentication ..................6-10...
  • Page 10 Prestige 100MH PSTN Router/Hub Chapter 10 System Maintenance ....................10-1 10.1 System Status.................... 10-2 10.2 Terminal Baud Rate..................10-5 10.3 Log and Trace.................... 10-5 10.3.1 View Error Log ................10-6 10.3.2 Syslog And Accounting ..............10-7 10.4 Diagnostic....................10-9 10.5 Backup Configuration ................

  • Page 11: List Of Figures

    Prestige 100MH PSTN Router/Hub List of Figures Figure 1-1. Prestige 100MH Front Panel LEDs .............1-4 Figure 1-2. Prestige 100MH Back Panel Ports..............1-6 Figure 1-3. Internet Access Application ................1-7 Figure 1-4. LAN-t o-LAN Connection Application ............1-8 Figure 1-5. Telecommuting/Remote Access Application ..........1-9 Figure 2-1.
  • Page 12 Prestige 100MH PSTN Router/Hub Figure 5-5. Menu 12 - Static Route Setup ..............5-7 Figure 5-6. Menu 12.1 - Edit IP Static Route ..............5-7 Figure 6-1. Example of Remote User: Telecommuter............ 6-2 Figure 6-2. Example of a LAN-to-LAN Application ............6-3 Figure 6-3.
  • Page 13 Prestige 100MH PSTN Router/Hub List of Tables Table 1-1. LED Functions ..................1-5 Table 2-1. Item Checklist..................2-1 Table 2-2. Main Menu Commands ................2-8 Table 2-3. Main Menu Summary ................2-9 Table 2-4. General Setup Menu Fields ..............2-12 Table 2-5. WAN Port Setup Menu Fields ..............2-14 Table 2-6.
  • Page 14 Prestige 100MH PSTN Router/Hub Table 10-1. System Maintenance - Status Menu Fields ..........10-3 Table 10-2. System Maintenance Menu Syslog Parameters ........10-7 Table 10-3. System Maintenance Menu Diagnostic Test Options ......10-10 Table 11 -1. Troubleshooting the Start-Up of your Prestige .......... 11-1 Table 11 -2.

  • Page 15: Preface

    Your Prestige 100MH is easy to install and to configure since you do not need to set any switch. All functions of the Prestige are software configurable via either the SMT (System Management Terminal) Interface or the Java-based Prestige Web Configurator (PWC).
  • Page 16 Regardless of your particular application, it is important that you follow the steps outlined in Chapters 1-2 to correctly connect your Prestige 100MH to your LAN. You can then refer the appropriate chapters of the manual depending on which applications you wish to use.
  • Page 17 Prestige 100MH PSTN Router/Hub Orientation Map INSTALLATION Chapter 1 Getting to Know your Bridge/Router Chapter 2 Hardware Installation INTERNET ACCESS Chapter 3 Internet Access Application ADVANCED APPLICATIONS DIAL-IN LAN-TO-LAN APPLICATIONS APPLICATIONS Chapter 6 Chapter 4 Dial-in Server Remote Node Configuration...

  • Page 19: Getting To Know Your Router/Hub

    Built-in 56K Modem Your Prestige 100MH has a built-in high-speed 56K modem. You can connect a PSTN telephone line directly into the LINE port of your Prestige without the need for any external modem.
  • Page 20 Prestige 100MH PSTN Router/Hub Protocols Supporte d TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol. PPP (Point-to-Point Protocol) link layer protocol. SUA™ (Single User Account) for NAT (Network Address Translation). Integrated 4-Port Ethernet Hub The built-in 4-port Ethernet 10base-T hub saves you the cost and the clutter of an external hub.

  • Page 21: The Built-In Modem

    The Built-in Modem The Prestige 100MH features one 56 Kbps modem that you can connect directly to your local PSTN (Public Switch Telephone Network), thereby saving you the cost of buying additional external modems. The built-in modem is capable of maximum throughput of 56 Kilobits per second (kbps).

  • Page 22: Front Panel Leds And Back Panel Ports

    MODEM (OH, CD, TXD, RXD) = Internal 56K Modem (Off-Hook indicator, Carrier Detect, Trans mit, Receive) MODEM-1 ETHERNET Prestige 100MH TXD RXD PWR TST PSTN Router/Hub Figure 1-1. Prestige 100MH Front Panel LEDs Chapter 1 Getting to Know Your HUB Router...

  • Page 23: Front Panel Leds

    Prestige 100MH PSTN Router/Hub 1.4.2 Front Panel LEDS The LED indicator lights on the front panel of your Prestige indicate the Router/Hub functional status. The following Table 1-1 describes the LED functions: Table 1-1. LED Functions LEDs Function Indicator Active...

  • Page 24: Prestige 100Mh Back Panel

    Prestige 100MH PSTN Router/Hub 1.4.3 Prestige 100MH Back Panel Figure 1-2 helps you identify the rear panel ports of your Prestige 100MH. Refer to this diagram when attempting to make connections. POWER = 16V-AC power outlet to connect the AC adapter.

  • Page 25: Applications For Prestige 100Mh

    Prestige 100MH PSTN Router/Hub Applications for Prestige 100MH The Prestige offers complete solutions for your WAN applications such as Internet Access, LAN-to-LAN Connections, telecommuting and remote access. 1.5.1 Internet Access The Prestige is the ideal high-speed solution for Internet Access. Your Prestige supports the TCP/IP protocol, which is the lingua franca of the Internet.

  • Page 26: Lan-To-Lan Connection

    Prestige 100MH PSTN Router/Hub 1.5.3 LAN-to-LAN Connection Your Prestige can dial to and answer calls from another remote access router. A typical LAN-to-LAN application for your Prestige is to connect the Corporate Office LAN with the Branch Office, as shown in Figure 1-4.

  • Page 27: Remote Access Server

    Prestige 100MH PSTN Router/Hub 1.5.4 Remote Access Server Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities (for example, Windows 95), to dial in using a modem to access the network resources without physically being in the office.

  • Page 29: Hardware Installation & Initial Setup

    Prestige 100MH PSTN Router/Hub Chapter 2 Hardware Installation & Initial Setup Unpacking your Router/Hub Before you proceed further, check all items you received with your Prestige against this list to make sure nothing is missing. The complete package should include: Table 2-1.

  • Page 30: Additional Installation Requirements

    Prestige 100MH PSTN Router/Hub Additional Installation Requirements In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include: A computer with Ethernet 10Base-T NIC (Network Interface Card).

  • Page 31: Connect Your Pstn Router/Hub

    Prestige 100MH PSTN Router/Hub Connect your PSTN Router/Hub 2.3.1 Prestige 100MH Connections Power Power Adapter Outlet PSTN Network (Telephone Line) Computer ETHERNET CONSOLE POWER LINE PHONE Telephone Ethernet LAN s t u v w x y z a s d s a d...
  • Page 32 Prestige 100MH PSTN Router/Hub This section outlines how to connect your Prestige to the LAN and the telephone line. Refer to Figure 1-2 to identify all of the ports. Then see Figure 2-1 when you attempt to make the various connections.

  • Page 33: Connecting External Hubs

    Prestige 100MH PSTN Router/Hub Telephone/Fax Connection Step 3. The telephone line can be share between the internal modem and other equipment, e.g., a telephone, an answering machine or a fax machine. Use the PHONE port to connect other telephony machines to the Prestige. Be sure to follow the instructions of other machines when connecting them to the Prestige.

  • Page 34: Power On Your Prestige

    When you power on your Prestige, the Router/Hub performs several internal tests and performs a modem initialization. After initialization, the Prestige asks you to press [Enter] to continue, as shown in Figure 2-2. Copyright (c) 1994 - 1998 ZyXEL Communications Corp. ethernet address: 00:a0:c5:01:23:45 Wan port init ... done Modem init .

  • Page 35: Figure 2-3. Login Screen

    Prestige 100MH PSTN Router/Hub Enter Password Step 2. The Login screen appears prompting you to enter the password, as shown in Figure 2-3. For your first login, enter the default password 1234 to get into the Main Menu. As you type a password, the screen displays an (X) for each character you typed.

  • Page 36: Navigating The Smt Interface

    Prestige 100MH PSTN Router/Hub Navigating the SMT Interface The SMT (System Management Terminal) is the interface that you use to configure your Prestige. Several operations that you should be familiar with before you attempt to modify the configuration are listed in Table 2-2.

  • Page 37: System Management Terminal Interface Summary

    Prestige 100MH PSTN Router/Hub The SMT displays the Main Menu, as shown in Figure 2-4. Copyright (c) 1994 - 1998 ZyXEL Communications Corp. Prestige 100MH Main Menu Getting Started Advanced Management 1. General Setup 21. Filter Set Configuration 2. Modem Setup 3.

  • Page 38: Changing The System Password

    Prestige 100MH PSTN Router/Hub Changing the System Password Follow these steps to change the default system password: Select option [23. System Password] in the Main Menu. Step 1. When Menu 23 - System Password appears, as shown in Figure 2-5, type in your Step 2.

  • Page 39: General Setup

    Prestige 100MH PSTN Router/Hub General Setup The Menu 1 - General Setup contains administrative and system-related information. To enter Menu 1 and fill in the required information, follow these steps: Select option [1. General Setup] in the Main Menu by typing 1 at the menu Step 1.

  • Page 40: Table 2-4. General Setup Menu Fields

    Prestige 100MH PSTN Router/Hub Table 2-4. General Setup Menu Fields Field Description System Name Choose a descriptive name for identification purposes. This name can be up to 8 alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores "_" are accepted. This name can be retrieved remotely via SNMP, and will be displayed at the prompt in the Command Mode.

  • Page 41: Prestige 100Mh Modem Setup

    [Enter] in Menu 2.1 to save your configuration. 2.9.1 Modem Setup To configure the modem on Prestige 100MH, follow these steps: Select option [2. Modem Setup] in the Main Menu by typing 2 at the menu Step 1. selection number prompt.

  • Page 42: Table 2-5. Wan Port Setup Menu Fields

    Prestige 100MH PSTN Router/Hub Table 2-5 describes how to configure the internal modem. Table 2-5. WAN Port Setup Menu Fields Field Description Modem Name Enter a descriptive name for the internal modem. Active Set to [Yes] to ac tivate the internal modem.

  • Page 43: Advanced Wan Port Setup

    Prestige 100MH PSTN Router/Hub 2.9.2 Advanced WAN Port Setup The Advanced Modem Setup Menu allows you to configure the AT Commands for the internal modem and the call control parameters. In Menu 2.1, move the cursor to the Advanced Setup field and press the space bar Step 1.

  • Page 44: Table 2-6. Advanced Modem Setup At Commands Fields

    Prestige 100MH PSTN Router/Hub Refer to Table 2-6 for details on how to fill in the AT commands fields. Table 2-6. Advanced Modem Setup AT Commands Fields Field Description AT Command Strings: Init The AT commands to initialize the modem at start-up of your Prestige.

  • Page 45: Table 2-7. Advanced Modem Setup Call Control Parameters

    Prestige 100MH PSTN Router/Hub Table 2-7 below describes the call control parameters. Table 2-7. Advanced Modem Setup Call Control Parameters Field Description Dial Timeout (sec) The Prestige will disconnect if it can not set up an outgoing call within the timeout value.

  • Page 47: Internet Access Application

    Prestige 100MH PSTN Router/Hub Chapter 3 Internet Access Application This chapter shows you how to configure your Prestige 100MH for Internet Access. Ethernet Setup This section describes the Ethernet Setup Menu. From the Main Menu, enter 3, then the Menu 3- Ethernet Setup displays as shown in Figure 3-1.

  • Page 48: Tcp/Ip Ethernet And Dhcp Setup

    Prestige 100MH PSTN Router/Hub The General Setup menu allows you to define tohe filter sets that you wish to apply to your Ethernet traffic. From Menu 3 - Ethernet Setup, enter 1 to go to Menu 3.1 -General Ethernet Setup.

  • Page 49: Rip Setup

    Prestige 100MH PSTN Router/Hub Note on IP Address Assignment Every machine on your Ethernet network must have a unique IP address. Do not assign an arbitrary address to any machine on your network; or else your machines will not communicate to each other, let alone accessing the Internet.

  • Page 50: More On Ip Address And Subnet Mask

    Prestige 100MH PSTN Router/Hub IP Pool Setup The Prestige is pre-configured with a pool of 32 IP addresses starting from 192.168.1.33 to 192.168.1.64. This configuration leaves 31 IP addresses (excluding the Prestige itself) in the lower range for other server machines, e.g., server for mail, FTP, telnet, web, etc., that you may have.

  • Page 51: Configuring Tcp/Ip And Dhcp

    Prestige 100MH PSTN Router/Hub Once you have decided on the network number, pick an IP address that is easy to remember, for example, 192.168.1.1, for your Prestige. The subnet mask specifies the network number portion of an IP address. Your Prestige will compute the subnet mask automatically based on the IP address that you entered.

  • Page 52: Table 3-1. Dhcp Ethernet Setup Menu Fields

    Prestige 100MH PSTN Router/Hub Follow the instructions in Table 3-1.on how to configure the DHCP fields. Table 3-1. DHCP Ethernet Setup Menu Fields Field Description DHCP This field determines the mode of DHCP support. If set to [None], DHCP will not be used. If it is set to [Server], your Prestige will act as a DHCP server.

  • Page 53: Internet Access Configuration

    Prestige 100MH PSTN Router/Hub Internet Access Configuration Menu 4 of the SMT allows you to enter the Internet access configuration in one screen. Menu 4 is actually a simplified setup for one f the four available remote nodes that you can access through menu 11.

  • Page 54: Table 3-4. Internet Access Setup Menu Fields

    Prestige 100MH PSTN Router/Hub Table 3-4 contain instructions on how to configure your Prestige for Internet Access. Table 3-4. Internet Access Setup Menu Fields Field Description ISP's Name Enter the name of your Internet Service Provider. (This information is for identification purposes only.)

  • Page 55: Single User Account

    Prestige 100MH PSTN Router/Hub ou answer [y] for yes, your At this point, the SMT will ask if you wish to test the Internet connection. If y Prestige will call the ISP to test the Internet setup. If the test fails, note the error message that you receive on screen and take the appropriate troubleshooting steps.

  • Page 56: Advantages Of Sua

    Prestige 100MH PSTN Router/Hub The Single User Account feature may also be used to connect to remote networks other than the Internet. For example, this feature can be used to simplify the allocation of IP addresses when connecting branch offices to the corporate network.

  • Page 57: Configuration For Single User Account

    Prestige 100MH PSTN Router/Hub 3.5.2 Configuration for Single User Account The steps for configuring your Prestige for Single User Internet Access are identical to conventional Internet Access (See configuration instructions in Table 3-4) with the exception that you need to fill in three extra fields in Menu 4 - Internet Access Setup, as shown in Figure 3-6.

  • Page 58: Configuring Backup Isp Accounts

    Prestige 100MH PSTN Router/Hub Table 3-5. Single User Account Menu Fields Field Decription Single User Account Select [Yes] to enable SUA. WAN IP Addr. If your ISP assigns you a dynamic IP address, enter [0.0.0.0] here. If your ISP assigns you a static IP address, enter that IP address here.

  • Page 59: Configure A Backup Isp

    Prestige 100MH PSTN Router/Hub 3.6.1 Configure a Backup ISP To configure a backup ISP Account, follow these steps: Configure your primary ISP using Menu 4, as described earlier in this chapter. Step 1. Enter Menu 11, then select the number of an unused remote node.

  • Page 60: Editing Script Options

    Prestige 100MH PSTN Router/Hub Editing Script Options For some ISP, text login is required before it will start PPP negotiation. The Prestige provides a script facility for this purpose. The script has six programmable sets; each is composed of an ‘Expect’...

  • Page 61: Figure 3-7. Menu 11.4 - Remote Node Script

    Prestige 100MH PSTN Router/Hub If there are errors in the script and it gets stuck at a set for longer than the “Dial Timeout” in menu 2 (default 60 seconds), the Prestige will timeout and drop the line. To debug a script, go to Menu 24.4 to initiate a manual call and watch the trace display to see if the sequence of...

  • Page 63: Remote Node Configuration

    Prestige 100MH PSTN Router/Hub Chapter 4 Remote Node Configuration A remote node is required for placing calls to a remote gateway. A remote node represents both a remote gateway and the networks behind it, across a WAN connection. Please note that when you use Menu 4 to configure the Internet access, you are actually configuring one of the four remote nodes available in your Prestige.

  • Page 64: Figure 4-2. Menu 11.1 - Remote Node Profile For Dial-Up Line Applications

    Prestige 100MH PSTN Router/Hub When Submenu 11.1. - Remote Node Profile appears, follow the instructions in the Step 3. Figure 4-2 as shown below to configure a remote node. Menu 11.1 - Remote Node Profile Rem Node Name= ? Edit PPP Options= No...
  • Page 65 Prestige 100MH PSTN Router/Hub Table 4-2. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description Call Direction If this parameter is set to [Both], your Prestige can both place and receive calls to/from a remote node. If set to [Incoming], your Prestige will not place a call to a remote node.
  • Page 66 Prestige 100MH PSTN Router/Hub Table 4-3. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description Incoming: Call Back This field will be valid only if [Call Direction] is [Both]. Otherwise, an [N/A] appears in the field. This field determines whether or not your Prestige will call back after receiving a call from this remote node.
  • Page 67 Prestige 100MH PSTN Router/Hub Table 4-4. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description Edit PPP Options To edit the PPP options for this remote node, move the cursor to this field, use the space bar to select [Yes] and press [Enter] . This will bring you to Menu 11.2 - remote node PPP Options.
  • Page 68 Prestige 100MH PSTN Router/Hub Table 4-5. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description Session Option: The Idle Timeout specifies the number of idle seconds that elapses before the remote node is automatically disconnected. The idle timer is reset whenever there is data traffic from the Prestige;...

  • Page 69: Editing Ppp Options

    Prestige 100MH PSTN Router/Hub 4.1.2 Editing PPP Options To edit the remote node PPP Options, move the cursor to the [Edit PPP Options] field in Menu 11.1 - Remote Node Profile, and use the space bar to toggle and select [Yes], then press [Enter].

  • Page 70: Outgoing Authentication Protocol

    Prestige 100MH PSTN Router/Hub Outgoing Authentication Protocol Generally speaking, you should employ the strongest authentication protocol possible, for obvious reasons. However, some vendor’s implementation includes specific authentication protocol in the user profile. It will disconnect if the negotiated protocol is different from that in the user profile, even when the negotiated protocol is stronger than specified.

  • Page 71: Remote Node Tcp/Ip Configuration

    Prestige 100MH PSTN Router/Hub Chapter 5 Remote Node TCP/IP Configuration This chapter shows you how to configure the TCP/IP parameters of a remote node for LAN-to-LAN application. LAN-to-LAN Application A typical LAN-to-LAN application is to use your Prestige to call from a branch office to the headquarters, as depicted in the following Figure 5-1.

  • Page 72: Remote Node Setup

    Prestige 100MH PSTN Router/Hub 5.1.1 Remote Node Setup Follow the procedure in to fill the Chapter 5 - Remote node Configuration for LAN-to-LAN protocol-independent parameters in Menu 11 - Remote Node Profile. For the protocol-dependent parameters, follow the instructions below. If you are configuring your Prestige to receive an incoming call, you also need to set the default dial - in parameters in Menu 13.

  • Page 73: Figure 5-3. Sample Ip Addresses For A Lan-To-Lan Connection With Tcpi/Ip

    Prestige 100MH PSTN Router/Hub The following diagram in Figure 5-3 is an example to help understand the field of My Wan Address in Menu 11.3. Local Network Remote Network 192.168.1.1 192.168.2.1 192.168.3.1 192.168.3.2 Prestige 100MH Prestige 100MH Figure 5-3. Sample IP Addresses for a LAN-to-LAN Connection with TCPI/IP The following Table 5-1 describes the Remote Node Profile and Remote Node Network Layer Options for a TCP/IP configuration.

  • Page 74: Table 5-1. Remote Node Network Layer Options For A Tcp/Ip Configuration

    Prestige 100MH PSTN Router/Hub Table 5-1. Remote Node Network Layer Options for a TCP/IP Configuration Field Description Rem IP Address This will show the IP address you entered for this remote node in the previous menu. Rem IP Subnet Enter the subnet mask for the remote network.
  • Page 75 Prestige 100MH PSTN Router/Hub Table 5-1. Remote Node Network Layer Options for a TCP/IP Configuration (continued) Field Description This parameter determines how your Prestige handles RIP (Routing Information Protocol), and the default is [Both]. If set to [Both], your Prestige will broadcast its routing table on the WAN, and incorporate RIP broadcasts by the other router into its routing table.

  • Page 76: Static Route Setup

    Prestige 100MH PSTN Router/Hub 5.1.2 Static Route Setup Static routes tell the Prestige routing informatio n that it cannot learn automatically through other means. This can arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node.

  • Page 77: Figure 5-5. Menu 12 - Static Route Setup

    Prestige 100MH PSTN Router/Hub To create an additional static route for IP, use Menu 12, Static Route Setup, as displayed in Figure 5-5. Menu 12 - Static Route Setup 1. sroute 2. ________ 3. ________ 4. ________ Enter Selection Number: Figure 5-5.

  • Page 78: Table 5-2. Edit Ip Static Route Menu Fields

    Prestige 100MH PSTN Router/Hub Table 5-2 describes the fields for Menu 12.1 - Edit IP Static Route Setup. Table 5-2. Edit IP Static Route Menu Fields Field Description Route Name Enter a descriptive name for this route. This is for identification purpose only.

  • Page 79: Dial-In Server Applications

    Prestige 100MH PSTN Router/Hub Chapter 6 Dial-in Server Applications You can configure your Prestige to receive calls from remote dial-in users (for example, Telecommuters) and remote nodes. There are several differences between dial-in users and remote nodes, as summarized in Table 6-1.
  • Page 80 Prestige 100MH PSTN Router/Hub An example of telecommuting, is shown in Figure 6-1. Corporate LAN Telecommuter Remote User E t h e r n e t L A N Modem / ISDN TA PSTN Network (Telephone Line) Modem Prestige 100MH Figure 6-1.

  • Page 81: Lan-To-Lan Application

    Prestige 100MH PSTN Router/Hub LAN-to-LAN Application Your Prestige can also be used as a LAN-to-LAN server. This application allows your Prestige to connect two geographically separate LANs. For your Prestige to be set up as a LAN-to-LAN server, you need to configure the Default Dial-In Setup to set the operational parameters for incoming calls.

  • Page 82: Default Dial-In Setup

    Prestige 100MH PSTN Router/Hub Default Dial-In Setup This section covers the default dial - in parameters. The parameters in Menu 13 affect incoming calls from all remote dial - in users and remote nodes until authentication is completed. Once authentication is completed, and if it matches a remote node, your Prestige will use parameters from that particular remote node.
  • Page 83 Prestige 100MH PSTN Router/Hub Table 6-2 describes and contains information on how to configure each parameter in Menu 13 - Default Dial-in Setup. Table 6-2. Default Dial-in Setup Fields Field Description Telco Options: CLID This field sets the CLID (Calling Line ID) authentication parameter for all Authen incoming calls.
  • Page 84 Prestige 100MH PSTN Router/Hub Table 6-2. Default Dial-in Setup Fields (continued) Field Description Callback Budget This field will set a budget callback time for all the dial-in users. The Management: Allocated default for this field is [0] for unlimited budget.

  • Page 85: Table 6-2. Default Dial-In Setup Fields

    Prestige 100MH PSTN Router/Hub Table 6-2. Default Dial-in Setup Fields (continued) Field Description Session Options: In these fields, you need to select the filter set(s) to filter the incoming and outgoing traffic between your Prestige and the dial-in user. Keep in...

  • Page 86: Dial-In Users Setup

    Prestige 100MH PSTN Router/Hub Dial-In Users Setup The following steps describe the setup procedure for adding a dial - in user. From the Main Menu, enter option 14 to go to Menu 14 - Dial-in User Setup, as Step 1.

  • Page 87: Table 6-3. Edit Dial-In User Menu Fields

    Prestige 100MH PSTN Router/Hub Table 6-3 provides instructions on how to fill in the Edit Dial - In User fields. Table 6-3. Edit Dial-in User Menu Fields Field Description User Name This is a required field. This will be used as the login name for authentication.

  • Page 88: Clid Authentication

    Prestige 100MH PSTN Router/Hub Table 6-3. Edit Dial-in User Menu Fields (continued) Field Description Rem CLID If you have enabled the CLID Authen field in Menu 13, then you need to specify the telephone number from which this dial-in user calls. Your Prestige will check this number against the CLID in the incoming call.

  • Page 89: Filter Configuration

    Prestige 100MH PSTN Router/Hub Chapter 7 Filter Configuration About Filtering Your Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the Modem line. There are three types of filters involved:...

  • Page 90: Figure 7-1. Outgoing Packet Filtering Process

    Prestige 100MH PSTN Router/Hub Call Filters Active Data User-defined Built-in Data match match match Outgoing Initiate call Call Filters Call Filters Filters Packet if line not up (if applicable) Send packet and reset Idle Timer Match Match Match Drop Drop packet...

  • Page 91: Configuring A Filter Set

    Prestige 100MH PSTN Router/Hub Configuring a Filter Set In order to distinguish between the 12 filter sets, each filter set should have a name or some sort of Comments. You can edit these Comments in the following way: From the Main Menu, select option [21. Filter Set Configuration].

  • Page 92: Filter Rules Summary Menu

    Prestige 100MH PSTN Router/Hub Once you press [Enter] to confirm your changes, Menu 21.1 - Filter Rules Step 4. Summary appears. 7.1.1 Filter Rules Summary Menu The information displayed in the Menu 21.1 - Filter Rules Summary is read-only. From here, you can examine the parameters of each rule that you have configured for that filter set.

  • Page 93: Table 7-2. Abbreviations Used If Filter Type Is Ip

    Prestige 100MH PSTN Router/Hub Table 7-1. Abbreviations Used in the Filter Rules Summary Menu (continued) Abbreviations Description Filter Rules The filter rule parameters will be displayed here (see below). Refers to More. [Y] means there are more rules to check.

  • Page 94: Configuring A Filter Rule

    Prestige 100MH PSTN Router/Hub If the filter type is GEN (generic), the following abbreviations listed in Table 7-3 will be used. Table 7-3. Abbreviations Used If Filter Type Is GEN Abbreviation Description Offset Length For more information on configuring the filter rule parameters, refer to the next section.

  • Page 95: Tcp/Ip Filter Rule

    Prestige 100MH PSTN Router/Hub 7.2.1 TCP/IP Filter Rule This section will show you how to configure a TCP/IP filter rule for your Prestige. Figure 7-4 displays Menu 21.1.1 TCP/IP Filter Rule. Menu 21.1.1 - TCP/IP Filter Rule Filter #: 1,1...

  • Page 96: Table 7-4. Tcp/Ip Filter Rule Menu Fields

    Prestige 100MH PSTN Router/Hub The following Table 7-4 describes how to configure your TCP/IP filter rule. Table 7-4. TCP/IP Filter Rule Menu Fields Field Description Active Active and deactivate this filter rule. IP Protocol Specify the upper layer protocol number. The range for this value should be between 0 and 255.
  • Page 97 Prestige 100MH PSTN Router/Hub Table 7-4. TCP/IP Filter Rule Menu Fields (continued) Field Description More Specify if you want to pass the packet to the next filter rule before an action is taken. If More is [Yes], then Action Matched and Action Not Matched will be N/A.

  • Page 98: Generic Filter Rule

    Prestige 100MH PSTN Router/Hub 7.2.2 Generic Filter Rule This section will show you how to configure the protocol-independent parameters for a Generic filter rule for your Prestige. (For information on the protocol-dependent fields, refer to the previous section, TCP/IP Filter Rule.) Figure 7-5 displays Menu 21.1.2 - Generic Filter Rule...

  • Page 99: Table 7-5. Generic Filter Rule Menu Fields

    Prestige 100MH PSTN Router/Hub Table 7-5 describes the fields in the Generic Filter Rule Menu. Table 7-5. Generic Filter Rule Menu Fields Field Description Offset Offset refers to the starting point from which you want to begin the comparison. The first byte has offset of 0.

  • Page 101: Chapter 8 System Password

    Prestige 100MH PSTN Router/Hub Chapter 8 System Password Your must enter the correct password before the Prestige will allow you to access the configuration. The default password is 1234. As a security measure, you have three attempts to enter the correct password; after that, you will have to wait a predetermined period before the Prestige will allow you to try again.

  • Page 103: Telnet Configuration And Capabilities

    Prestige 100MH PSTN Router/Hub Chapter 9 Telnet Configuration and Capabilities About Telnet Configuration When you first configure your Prestige, it must be done via the console port since your Prestige does not have the network parameters set yet. However, once your Prestige has been configured, you can use telnet to the Prestige remotely to perform configuration, as shown in Figure 9-1.

  • Page 104: Single Administrator

    Prestige 100MH PSTN Router/Hub Single Administrator To prevent confusion and discrepancy on the configuration, your Prestige will only allows one user to login at any time. Your Prestige also gives priority to the console port over telnet. If you have already connected to your Prestige via telnet, you will be logged out if another user is connecting to the Prestige via the console port.

  • Page 105: Chapter 10 System Maintenance

    Prestige 100MH PSTN Router/Hub Chapter 10 System Maintenance Your Prestige provides diagnostic tools that you can use to maintain your device. These tools include updates on system status, modem status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail.

  • Page 106: System Status

    Prestige 100MH PSTN Router/Hub 10.1 System Status System Status is a tool to monitor your Prestige. Specifically, it will give you information on the status of your system software version, modem, and number of packets sent and received, as shown in Figure 10-2.

  • Page 107: Table 10-1. System Maintenance - Status Menu Fields

    Prestige 100MH PSTN Router/Hub The following Table 10-1 describes the fields present in Menu 24.1 - System Maintenance - Status. It should be noted that items 1-17 in this Table 10-1 are READ-ONLY and are meant to be used for diagnostic purposes.
  • Page 108 Prestige 100MH PSTN Router/Hub Table 10-1. System Maintenance - Status Menu Fields (continued) Field Description 15. Collision Number of collisions (more than one station try to transmit at the same time) on the Ethernet.. 16. Name Displays the system name of your Prestige. This information can be modified in Menu 1 - General Setup.

  • Page 109: Terminal Baud Rate

    Prestige 100MH PSTN Router/Hub 10.2 Terminal Baud Rate You can set up different baud rates for the RS-232 connection (console port) through Menu 24.2 - Terminal Baud Rate. Your Prestige supports 9600 (default), 19200, 38400, and 115200bps for the console port. The terminal baud rate is displayed in Menu 24.2, as shown in Figure 10-4.

  • Page 110: View Error Log

    Prestige 100MH PSTN Router/Hub You will be given two options: Step 3. View Error Log. Syslog and Accounting. The following sections describe the fields involved in the trace and log options. 10.3.1 View Error Log Selecting the first option from Menu 24.3 - System Maintenance - Log and Trace will display the Error Log in the system.

  • Page 111: Syslog And Accounting

    Prestige 100MH PSTN Router/Hub 10.3.2 Syslog And Accounting The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and Accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting, as shown in Figure 10-6.
  • Page 112 Prestige 100MH PSTN Router/Hub Your Prestige sends three different types of syslog messages: Call information messages (i.e. CDR), Error information messages, and Session information messages. Some examples of these syslog messages are shown below: Call Information Messages: line 1 channel 1, call 41, C01, Incoming Call, 40001...

  • Page 113: Diagnostic

    Prestige 100MH PSTN Router/Hub 10.4 Diagnostic The diagnostic functions allow you to test aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown in Figure 10-7.

  • Page 114: Table 10-3. System Maintenance Menu Diagnostic Test Options

    Prestige 100MH PSTN Router/Hub The following Table describes the eight diagnostic test options available in Menu 24.4. Table 10-3. System Maintenance Menu Diagnostic Test Options Fields Description Drop Modem Call This command will drop the current call. Reset Modem This command will reset the modem.

  • Page 115: Figure 10-8. Trace Display For A Successful Ipcp Connection Via Manual Call

    Prestige 100MH PSTN Router/Hub Figure 10-8 displays an example of a successful connection after selecting option [3. Manual Call] in Menu 24.4. Start dialing for node <1> ### Hit any key to continue. ### Dialing chan<2> phone<last 9-digit>:40101 Call CONNECT speed<64000> chan<2> prot<1>...

  • Page 116: Backup Configuration

    Prestige 100MH PSTN Router/Hub 10.5 Backup Configuration Option 5 from Menu 24 - System Maintenance allows you to backup the current Prestige configuration to your workstation. Backup is highly recommended once your Prestige configuration is functioning. You must perform the backup and restore through the RS-232 connection. Any serial communications program should work fine;...

  • Page 117: Firmware Update

    Prestige 100MH PSTN Router/Hub 10.7 Firmware Update Firmware updates are only possible through the RS-232 connection. Note that this function will erase the old code before installing the new firmware. Do not attempt to update unless you have the new firmware at hand. There are two different firmware updates: RAS code and ROM File, as shown in Menu 24.7 (Figure 10-10).

  • Page 118: Load Ras Code

    Prestige 100MH PSTN Router/Hub 10.7.1 Load RAS code Menu 24.7.1 shows you the instructions for uploading RAS code (firmware). If you answer yes to the prompt, the Prestige will reboot automatically. Press any key when you see the message “Press Any key to enter Debug Mode within 3 seconds.” to enter debug mode.

  • Page 119: Uploading Rom File

    Prestige 100MH PSTN Router/Hub 10.7.2 Uploading ROM File Menu 24.7.2 shows you the instructions for uploading ROM file. Uploading the ROM file replaces the entire ROM file system, which includes the Prestige’s configuration, system-related data, the error log and the trace log. If you answer yes to the prompt, the Prestige will reboot automatically.

  • Page 120: Command Interpreter Mode

    Prestige 100MH PSTN Router/Hub 10.8 Command Interpreter Mode This option allows you to enter the command interpreter mode. A list of valid commands can be found by typing [help] at the command prompt. For more detailed information, check the ZyXEL Web site or send an e-mail to the ZyXEL Support Group.

  • Page 121: Blacklist

    Prestige 100MH PSTN Router/Hub 10.9.1 Blacklist Menu 24.9.2 shows a list of telephone numbers that have been blacklisted. Menu 24.9.2 - Blacklist Phone Number Remove Selection(1-14): Figure 10-16. Menu 24.9.2 - Blacklist The phone numbers on this list are numbers that have had problems connecting in the past and therefore cannot be manipulate by you.

  • Page 122: Budget Management

    Prestige 100MH PSTN Router/Hub 10.9.2 Budget Management Menu 24.9.3 shows the Budget Management statistics for outgoing calls. Menu 24.9.3 - Budget Management Remote Node Connection Time/Total Budget Elapsed Time/Total Period 1. isp1 No Budget No Budget 2. -------- 3. -------- 4.

  • Page 123: Chapter 11 Troubleshooting

    Prestige 100MH PSTN Router/Hub Chapter 11 Troubleshooting This chapter covers ways of dealing with potential problems you may run into when using your Prestige. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.

  • Page 124: Problems With The Modem

    Prestige 100MH PSTN Router/Hub 11.2 Problems With the Modem Table 11-2. Troubleshooting a WAN Port Connection Symptoms Corrective Action No modem lights are on while Check if the LINE port is properly connected to the wall jack. placing a call 11.3 Problems with the LAN Interface...

  • Page 125: Problems Connecting To A Remote Node Or Isp

    Prestige 100MH PSTN Router/Hub 11.4 Problems Connecting to a Remote node or ISP Table 11-4. Troubleshooting a Connection to a Remote Node or ISP Symptoms Corrective Action Can’t Connect to a remote node Check Menu 24.1 to verify the modem status. If it indicates or ISP [down], then refer to the section on the modem problems.

  • Page 126: Problems With Remote User Dial-In

    Prestige 100MH PSTN Router/Hub 11.5 Problems with Remote User Dial-in Table 11-5. Troubleshooting Remote User Dial-in Symptoms Corrective Action Remote User Cannot dial in Verify the dial-in user has the correct login name and password Verify that the IP address is specified correctly in Menu 13.
  • Page 127 Prestige 100MH PSTN Router/Hub Index 10Base-T, xvii, 1-4, 1-6, 2-2, 2-5 Prestige 100MH, 2-3 56K Modem Corporate Office, 1-8 2 built-in 56K modem, 1-1, 2-5, 2-13, 2-14, 2-15 DHCP, 1-2, 3-2, 3-3, 3-4, 3-5, 3-6, 3-12 Active field, 3-13 Dial On Demand, 4-1...
  • Page 128 Prestige 100MH PSTN Router/Hub Password, 1-2, 2-7, 2-9, 2-10, 3-7, 3-8, 3-14, 4-3, IANA, 3-4 4-4, 6-5, 6-9, 8-1, 11-3 ICMP, 3-10, 10-4, 10-10 Phone Number Idle Timeout, 4-5, 6-7 pri(mary), 3-8 Internet sec(ondary), 3-8, 4-4 Internet Access, 1-7, 2-9, 3-1, 3-7, 3-8, 3-11, 5-4...
  • Page 129 Prestige 100MH PSTN Router/Hub setup, 5-6, 5-7 connecting, 11-3 SUA, 1-2, 1-7, 3-9, 3-10, 3-11, 3-12 LAN interface, 11-2 Subnet Mask, 3-2, 3-4, 3-5, 3-6, 3-13, 5-4, 5-8, 11-2 starting up, 11-1 Subnetwork WAN port connection, 11-2 Class C, 3-2...

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