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Troubleshooting
Status
When using Win-
dows 95/98/Me,
Windows
2000/XP, or Win-
dows NT4.0, ei-
ther combined
printing or book-
let print does not
come out as ex-
pected.
When using Win-
dows 95/98/Me,
Windows
2000/XP, or Win-
4
dows NT4.0, Auto
Reduce/Enlarge
print does not
come out as ex-
pected.
A print instruc-
tion was issued
from the comput-
er, but printing
did not start.
The print job is not
canceled even
when the machine
is switched to of-
fline status.
Photo images are
coarse.
Fine dot pattern
does not print.
Images are cut off,
or excess is print-
ed.
40
Possible Causes, Descriptions, and Solutions
Make sure the application's paper size and orientation settings match those
of the printer driver.
If a different paper size and orientation are set, select the same size and ori-
entation.
User code management may have been set. Ask the administrator about
valid user codes. To print, the user code must be entered from the printer
driver.
Even when the machine is offline, printing is performed when [Job accep-
tance priority] has been set in "Signal Control" in the System Settings menu.
Change the system setting of "Signal Control" to "Printer priority".
See "User Tools (System Settings)", General Settings Guide.
Some applications lower print resolution.
Make the following settings with the printer driver.
• Change the [Dithering] setting on the [Image Adjustments] tab in the
[Change User Settings] dialog box on the [Print Quality] tab in the RPCS™
printer driver's dialog box.
See the printer driver's Help.
You may be using paper smaller than the size selected in the application.
Use the same size paper as that selected in the application. If you cannot
load paper of the correct size, use the reduction function to reduce the im-
age, and then print.
See the printer driver's Help.
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