Table of Contents
Advertisement
2 What is HP Support Anywhere?
One of the challenges faced by today's network manager is to maintain control
over increasingly decentralized computing environments. As networks become
more complex, the servers need to be carefully managed and their performance
tracked. This is where Support Anywhere fits in. Support Anywhere provides a
set of management tools you can use to maintain and control networked HP
NetServers E Series running Microsoft Windows NT or Novell
NetWare/IntranetWare.
Support Anywhere assists in maintaining your network by providing you with
timely information about your network servers. Basically, you need to know when
a server is experiencing problems, or if it is likely to have problems in the near
future. Support Anywhere management tools include:
Auto Alert provides prompt notification of server operations
Web Interface takes you directly to your NetServer's web page for
detailed information about NetServer operations
Remote Console Redirection allows a Value Added Reseller (VAR),
system administrator, or support technician to take control of the server in
order to maintain, configure, or otherwise manage server operations.
Audience Assumptions
This guide is designed for the VAR, and for the user who is familiar with
installing and configuring computer and network software. You need to be
familiar with:
client operating systems such as Microsoft Windows
Novell NetWare/IntranetWare and/or Microsoft Windows NT network
operating systems, and Internet/intranet web server software
logging on to a server as a supervisor or administrator
the basic administrative tasks required to maintain network operations
Internet browsers, such as NetScape Navigator (v2.0 and v3.0) and
Microsoft Internet Explorer (v3.0)
9
Advertisement
Table of Contents
