Problems With Solutions - HP Support Anywhere Installation And User Manual

Server management software for the support expert
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Chapter 2
such as SCSI device status, disk capacity, and network card status. When
an agent on the server discovers an unusual condition or a potential
problem that may affect server function, the server software sends an
SNMP alarm message over the LAN to a client PC that you designate.
Support Anywhere's Auto Alert client software allows any designated
client PC running Windows to receive server messages over the LAN.
The following illustration shows how this works.
1
Support Anywhere Server
Server software detects that
one of the hard disks is
almost full. A message is
sent over the LAN via SNMP
to a designated client
workstation.
NetWare
NetServer
Figure 3: How You Receive Alarm Notification

Problems With Solutions

By assigning a client workstation to network management, you can use Auto
Alert to oversee all HP NetServer E Series servers connected on the local
network.
A typical Auto Alert notification is shown in the figure below. In this case, the
HP NetServer is notifying the Auto Alert Client via the network that a hard drive
is nearing total storage capacity.
12
Introducing HP Support Anywhere
Client
SNMP Alarm
Windows NT
NetServer
2
Support Anywhere
Client The designated
client workstation
receives the alarm and
displays an Auto Alert
message on the screen.
The message contains
a description of the
problem and advice on
what to do.
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