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Chapter 4
Because each Auto Alert message is positioned in the same place on your Client's
display, if you receive multiple alarms, only the first alarm received will be
visible. Subsequent alarms are stacked in chronological order behind the
currently displayed Auto Alert notification, with the oldest displayed first.
After you have read and closed the currently displayed message (by clicking OK),
the message is immediately replaced by the next notification and so on.
Continue clicking OK until all notifications have been cleared.
When all notifications are cleared, Support Anywhere returns your Support
Anywhere Client to the application that was running prior to receipt of the first
alarm notification.
Using HP Support Anywhere's Web Interface
On sites with web servers, you have the option of monitoring your servers over
the web. Setup provides each server managed over the web with its own web
page. On each server's web page you can view detailed information about a
specific alarm, see a log of alarms, review performance statistics, or check
configuration information about your server.
To connect to a web server's home page:
Click Go There from an Auto Alert notice.
OR
Double-click the Support Anywhere icon in the Support Anywhere
Windows Program Group.
If you access Support Anywhere directly from the Program Manager, you see the
following welcome screen.
Using HP Support Anywhere
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