Part 1. Setup At The Local Client Workstation - HP Support Anywhere Installation And User Manual

Chapter 3

Part 1. Setup at the Local Client Workstation

Close all open applications currently running on the workstation you have
designated as your Support Anywhere Client.
Your client workstation must be network connected and running the TCP/IP or
IPX, or both.
If you have HP NetServers running Novell NetWare/IntranetWare, remember
that Support Anywhere software is installed on both the client and server(s) while
you're at the client workstation. During client installation, SNMP agents are
installed automatically via the network to each of your HP NetServers running
Novell NetWare/IntranetWare.
Before proceeding with the installation involving Novell NetWare servers, verify
that each listed NetWare server has an ASPI manager loaded.
To setup the client workstation:
1. Insert the HP NetServer Navigator CD-ROM in your Support Anywhere
Client's CD-ROM drive, or a network-accessible CD-ROM drive.
NOTE
If your client workstation doesn't have access to a CD-ROM
drive, you can make floppy masters from the diskette library
on the HP NetServer Navigator CD-ROM.
2. Choose Run from the Windows Program Manager File menu, and enter:
X :HPSA\US\CONSOLE\DISK1\SETUP.EXE
where x is the CD-ROM drive containing the HP NetServer Navigator
CD-ROM.
3. Select an install option.
For an initial installation, choose the default, Initial Install.
An Initial Install includes Support Anywhere's Auto Alert and web
management software, including all necessary SNMP agents needed to
manage the alert notifications.
Choose Configure Servers if you have changed your network and want to
add or remove servers from your list of managed servers.
4. From the Server Information screen, click Create or Update List.
Installing the HP Support Anywhere Software
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