GE JGS968 Owner's Manual page 42

Before you call for service...
Troubleshooting tips
Scratches (mayappear
as cracks)on cooktop
glasssurface
Possible Causes What To Be
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
* Scratches are not removable. Tiny scratches will
become less visible ill time as a result of cleaning.
• To avoid scratches, use die reconunended cleaning
procedures. Make sure bottoms of cool<ware are clean
before use, and use cool<ware with smooth bottoms.
Areas of discoloration
on the glass cooktop
surface
Food spillovers not cleaned
before next use.
• See the
Cleaning the glass cooktop
section.
Hot surface on a model • This is normal. Tile surface may appeal discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted
to the glass cooktop
surface
Pitting (or indentatiom
of the cooktop
Hot cooktop came into
contact with plastic placed
on the hot cooktop.
Hot sugar mixture spilled
on the cooktop.
See the Glass surface - potential for permanent
damage secdon ill the Cleaning the glass cooktop
surface secdon.
Call a qualified technician for replacement.
42