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T
ROUBLESHOOTING
P
S
OLICY
YSTEM CLIENT
Problem: Cannot Import users from NT Domain Controller
The ExtremeWare Enterprise Manager Server must be running with permissions that
enable it to get user information from a Domain Controller. To verify and change
permissions for the Web Server, do the following:
1 From the Start menu, highlight Settings, pull right, and click on the Control Panel.
This displays the Control Panel folder.
2 Double-click on Services to display the Services Properties window.
3 Highlight "EEM 2.0 Web Server" in the list of services, and click the Startup...
button.
4 In the "Log On As:" section of the pop up window, enter the account name and
password for a user that has the appropriate permissions to access the Domain
Controller.
5 Stop and Restart the Web Server service to have the new user log on take effect.
Problem: The "Policy Configured" field in the Policy View Status page shows the
message "Error: Too many rules"
This message means you need to reduce the number of endpoints that your policy
specifies.
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NSTALLATION AND
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UIDE
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