Tutoring And Training; Safety Guidelines; Error Messages - Gateway E-9722R User Manual

Tutoring and training

Gateway's Customer Care professionals cannot provide hardware and software training. Instead,
Gateway recommends the following training resources.
Resource
Gateway Learning
Libraries

Safety guidelines

While troubleshooting your server, follow these safety guidelines:
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Error messages

These messages often indicate procedural errors such as typing an incorrect keystroke or trying
to save a file to a write-protected diskette. Some messages, however, may indicate a problem
that requires further troubleshooting.
Memory messages
Gate20 Error
The BIOS is unable to correctly control the system board's Gate A20 function, which controls
access of memory over 1 MB. This may indicate a problem with the system board.
Boot messages
Boot Failure ...
This is a generic message indicating the BIOS could not boot from a particular device. This
message is usually followed by other information concerning the device.
Invalid Boot Diskette (if a diskette drive is available)
A diskette was found in the drive, but it is not configured as a bootable diskette.
www.gateway.com
Service description
A variety of courses and tutorials are available on
CD. Select from several easy-to-use learning
libraries.
Never remove the top panel while your server is turned on and while the modem cable
and the power cords are connected.
Do not attempt to open the monitor. To do so is extremely dangerous. Even if the power
is disconnected, energy stored in the monitor components can be dangerous. Also, opening
the monitor voids its warranty.
Make sure that you are grounded correctly before opening the server. For more information
about preventing damage from static electricity, see
discharge" on page 24.
After you complete any maintenance task where you have to open the server case, make
sure that you close the case and reconnect all cables before you restart your server.
Warning
To avoid bodily injury, do not attempt to troubleshoot your server problem if:
- The power cords or plugs are damaged
- Liquid has been spilled into your server
- Your server was dropped
- The case was damaged
Instead, unplug your server and contact a qualified computer technician.
For more information
www.gateway.com/training
"Preventing static electricity
63