1. Manuals
  2. Brands
  3. Gateway Manuals
  4. Server
  5. E-9425R
  6. User manual

Gateway E-9425R User Manual

Gateway server user manual
Hide thumbs Also See for E-9425R:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
E-9425R Server
USERGUIDE
®

Advertisement

Table of Contents
loading

Related Manuals for Gateway E-9425R

Summary of Contents for Gateway E-9425R

  • Page 1 E-9425R Server USERGUIDE ®...

  • Page 3: Table Of Contents

    Gateway Systems Manager ........21...
  • Page 4 Telephone support ..........66 Before calling Gateway Customer Care ......66 Telephone support .
  • Page 5 Appendix A: Server Specifications........
  • Page 6 Contents...

  • Page 7: Chapter 1: Checking Out Your Gateway Server

    Checking Out Your Gateway Server • Front • Back • Interior • System board • Hot-swap backplanes • Getting Help CHAPTER...

  • Page 8: Front

    Back Dual NIC PS/2 keyboard connectors connector Server management PS/2 mouse port connector CHAPTER 1: Checking Out Your Gateway Server Hard drives Feature 2 USB ports Power button ID button Power LED ID LED connector Serial port SAS JBOD connector...

  • Page 9: Interior

    Interior www.gateway.com Feature System board System fans Fan board Hard drive bays SMIL module (optional) Control panel Feature Slimline DVD/CD-RW combo drive or DVD-RW drive SAS/SATA backplane ROMB battery backup Riser card assembly Power supply bay...

  • Page 10: System Board

    System board Connectors Feature Rear dual USB Port (J35) Serial port (J31) ID LED (CR16) VGA port (J39) CHAPTER 1: Checking Out Your Gateway Server Feature DIMM7 socket (J24) DIMM8 socket (J25) Fan power/fan tach connector (J99) Processor 1 (CPU1) socket...

  • Page 11: Hot-Swap Backplanes

    DIMM2 socket (J19) DIMM3 Socket (J20) DIMM4 socket (J21) DIMM5 socket (J22) DIMM6 socket (J23) Hot-swap backplanes SAS/SATA backplane www.gateway.com Feature IDE connector Control panel USB connector (to control panel) SSI connector SAS/SATA hard drive connector 0 SAS/SATA hard drive connector 1...
  • Page 12 CHAPTER 1: Checking Out Your Gateway Server...

  • Page 13: Led Information

    LED information See the following table for a description of this server’s LEDs and the information they provide: LED Name Function Aid in server identification System Fault Visible fault warning Hard drive tray Indicate drive LEDs status and activity NIC status LEDs...

  • Page 14: Getting Help

    For instructions, see Using Your Server Companion DVD. Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at •...

  • Page 15: Chapter 2: Setting Up Your Server

    CHAPTER Setting Up Your Server • Setting up the hardware • Protecting from power source problems • Mounting your server into a cabinet • Starting your server • Setting up the operating system • Initial hardware settings...

  • Page 16: Setting Up The Hardware

    Setting up the hardware To make sure that your working environment is safe: • Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back of the server for cabling and air circulation. •...

  • Page 17: Mounting Your Server Into A Cabinet

    You cannot run your server for an extended period of time while using only the UPS. To buy a UPS, visit accessories.gateway.com. Mounting your server into a cabinet...
  • Page 18 Align the slots in the back server rails with the studs on the side of the server, then engage the slots with the studs and slide the rail forward until it stops. Locking screw (installed) Align the locking screw holes in the rails with the threaded screw holes in the server, then install one locking screw through the each back server rail.
  • Page 19 Back cabinet post Mounting nut Hold the server in place in the cabinet and swing the hinged back rail mounting brackets into alignment with the mounting nuts, then secure the back in place with two mounting screws (one on each side).

  • Page 20: Installing The Bezel

    (one on each side). Installing the bezel To install the bezel: With the server pulled out from the cabinet, align the holes in the handles with the holes in the sides of the server. Server (side) Attach the handles to the sides of the server with two mounting screws on each side.

  • Page 21: Removing The Server From A Cabinet

    To remove the server from a cabinet: Warning Screws are required to support the front and back of the server. You must support the server while removing the front screws and back screws. If the server is not supported, damage to the server or injury may result.

  • Page 22: Starting Your Server

    You may also need to adjust the monitor’s brightness and contrast controls. • If you cannot find the cause of the power loss, contact Gateway Customer Care. For more information, see The first time you turn on the server, any pre-installed operating system may begin asking you for configuration settings.

  • Page 23: Turning Off Your Server

    Press the reset button to reset the server. Setting up the operating system If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered.
  • Page 24 CHAPTER 2: Setting Up Your Server...

  • Page 25: Chapter 3: Maintaining Your Server

    CHAPTER Maintaining Your Server • Caring for your server • Preparing for system recovery • System administration • Identifying your server • Updating the baseboard management controller firmware • Using your Server Companion DVD...

  • Page 26: Caring For Your Server

    If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the liquid drain. Let the keyboard dry completely before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.

  • Page 27: Preparing For System Recovery

    Preparing for system recovery If your system files are corrupted, you may not be able to start the server from the hard drive. Startup diskettes are diskettes that let you start the server and attempt to fix the problem. See your operating system’s documentation or online help for instructions on creating startup...

  • Page 28: Server Security

    The System ID indicators are a yellow LED (front) and a blue LED (back) that you can turn on to help you locate the correct server. For the System ID indicator to turn on, the server does not need to be turned on, but it does need to be plugged in.

  • Page 29: Updating The Baseboard Management Controller Firmware

    • Fault resilient booting (the extent depends on the option selected) You should update the BMC firmware when Gateway Customer Care has instructed you to update To update the BMC firmware: Download the BMC firmware zip file from support.gateway.com.

  • Page 30: Installing Drivers And Programs

    The Server Companion DVD’s Gateway Application and Driver Recovery utility works only in Windows operating systems. To install drivers and programs at the server: Insert the Server Companion DVD into your server’s DVD drive. The Gateway Application and Driver Recovery window opens. - OR - If the window does not open automatically, run the file Runmenu.exe on the DVD.
  • Page 31 Press any key to boot from the DVD. The Gateway Options Main Menu appears. Follow any on-screen instructions. You can use the options in this menu to reformat your hard drive, create mass-storage driver disks, or reload Windows and selected applications.
  • Page 32 CHAPTER 3: Maintaining Your Server...

  • Page 33: Chapter 4: Installing Components

    CHAPTER Installing Components • Preparing to install components • Preventing static electricity discharge • Opening the server case • Closing the server case • Installing and removing drives • Installing memory • Installing and removing PCI expansion cards • Replacing system fans •...

  • Page 34: Preparing To Install Components

    Is near a grounded outlet so you can test your server after installation. • Is near a telephone (in case you need help from Gateway Customer Care). The telephone must be directly connected to a telephone jack and cannot be connected to your server.

  • Page 35: Opening The Server Case

    Screws are required to support the front of the server when using the standard cabinet rails. You must support the server while removing the front screws and while sliding the server off the cabinet rails. If the server is not supported, damage to the server or injury may result.

  • Page 36: Closing The Server Case

    (2) and lift it off the server. Caution For correct cooling and air flow, always reinstall the top covers before you turn on the server. Operating the server without the covers in place will cause the server to overheat. Closing the server case...

  • Page 37: Installing And Removing Drives

    Reconnect the power cord(s) and all other cables. Installing and removing drives Your server’s basic configuration includes one optical drive and as many as four SATA or SAS hot-swap hard drives. An optional diskette drive can also be added in place of the hard drive on the left side of the server.
  • Page 38 Important The hard drive carriers shown in these illustrations may look different than the actual hard drive carriers in your server. Push the optical drive to the right to release the drive from the drive bay, then pull the drive out of the bay.

  • Page 39: Removing And Installing A Hard Drive

    Reconnect all power cords and peripheral device cables, then turn on the server. Removing and installing a hard drive Important Gateway tests and verifies the operation and compatibility of the drives it sells. Especially in a hot-swap or mission-critical environment, additional or replacement drives must conform to Gateway standards.

  • Page 40: Installing An Optional Diskette Drive

    4 screws, and a thumbscrew. The 3.5" adapter bracket fits in the left most 3.5" hard drive bay. There is a thumbscrew to secure the bracket to the chassis. Installation of the optional diskette drive uses one of the hard drive bays, so your server can only hold as many as three hard drives after the installation.

  • Page 41: Filling Empty Drive Bays

    Reconnect all power cords and peripheral device cables, then turn on the server. Filling empty drive bays Empty drive bays in the server must be filled by empty drive trays. With the bezel removed, install the appropriate tray, then replace the bezel by snapping it into place on the front of the server.

  • Page 42: Installing Memory

    Caution Use only 667 MHz Fully-Buffered (FB-DIMM) memory modules. Your server supports eight 667 MHz fully-buffered DIMMs (FB-DIMMs) to provide up to a maximum of 32 GB with fully-buffered support. Supported DIMM sizes include 512 MB, 1 GB, 2 GB, and 4 GB.

  • Page 43: Mirroring Mode

    512 MB 512 MB 1 GB 1 GB 1 GB 2 GB 2 GB 2 GB 4 GB 4 GB 4 GB www.gateway.com DIMM4 DIMM5 DIMM6 DIMM7 512 MB 1 GB 2 GB 4 GB 512 MB 512 MB 1 GB...

  • Page 44: Sparing Mode

    * Use only DIMM1 and DIMM3 with dual-rank FBDIMMs. To install or replace memory: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Pull the plastic retaining clips (1) away from the sides of the memory module slot.

  • Page 45: Installing And Removing Pci Expansion Cards

    PCI-X 100MHz or one PCI-E x8 using the riser card. The PCI-E expansion slot (on the right side when viewed from the front of the server) can support one PCI-E x8 using the riser card. The riser card comes with the system package.
  • Page 46 Place the PCI riser assembly on a stable, static-free surface, then loosen the screw (3) holding the card lock in place. Open the card lock (4), then pull out the PCI card (5). If you are not replacing the PCI card, insert the slot cover into the back of the riser card assembly.

  • Page 47: Replacing System Fans

    Close the lock to hold the card in place, then replace the screw that holds the lock closed. Position the PCI riser assembly over the PCI sockets on the server board, Then press the PCI riser assembly into the PCI sockets.
  • Page 48 Lift the fan cage and fans (1) out of the server. Push the fan board lock (2) toward the back of the server case to release the fan board. Push the fan board toward the fan board lock to disengage it from the locking tabs (3), then lift the fan board out of the server case.

  • Page 49: Replacing Or Adding A Processor

    A heat sink must be installed on the processor. Installing a processor without a heatsink could damage the processor. The server is compatible with as many as two Intel® Xeon DP (Dual Core) 5100 Series processors. The server automatically detects the processors each time you turn it on. Whenever you install new processors, you should first install the most current version of the BIOS.
  • Page 50 Push down, then pull out and up on the two heat sink retention levers (1) and move them out of the way. Caution The heat sink has Thermal Interface Material (TIM) on the bottom. Be careful not to damage this material when you remove the heat sink from the processor. If removing the heat sink also pulls the processor out of the processor socket, the processor could be damaged.
  • Page 51 Caution The processor only fits the socket when oriented as indicated. Do not force the processor into the socket to avoid bending the pins or damaging the processor. If the processor does not fit completely, check its orientation and check for bent pins.

  • Page 52: Replacing A Power Supply Module

    You do not need to turn off the server or disconnect peripheral devices to replace a failed redundant power supply. If your server is only equipped with a single power supply, the server must be turned off and the AC power cord removed before replacing it.

  • Page 53: Replacing The Power Distribution Board

    Press the retaining clip on the power supply to the left to release the power supply module from the chassis. Pull the power supply module straight out of the server with the handle. It may take considerable force to remove.

  • Page 54: Replacing The Power Cage

    Replacing the power cage To replace the power cage: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Remove the power supply modules by following the instructions in supply module”...

  • Page 55: Replacing The Hot-Swap Backplanes

    Unlock the bezel (if necessary) and remove it by pulling it straight off the front of the server. Follow the instructions in Remove all of the hot-swap drive carriers from the server and make note of which bay you remove each drive from.

  • Page 56: Replacing The Romb Battery Pack For The Mezzanine Raid Card

    To replace the ROMB battery pack for the mezzanine RAID card: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in CHAPTER 4: Installing Components “Closing the server case”...

  • Page 57: Installing And Removing An Optional Mezzanine Board

    To install an optional mezzanine board: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Remove the PCI riser assembly by following the instructions in PCI expansion cards”...
  • Page 58 Follow the instructions in To remove an optional mezzanine board: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Remove the PCI riser assembly by following the instructions in PCI expansion cards”...

  • Page 59: Replacing The Cmos Battery

    Follow all local regulations for correct battery disposal. If the server clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off the server, replace the CMOS battery with an equivalent battery.

  • Page 60: Replacing The Control Panel

    Your server must be operated with a control panel module in place. To replace the control panel: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Unlock the bezel (if necessary) and remove it by pulling it straight out from the front of the chassis.
  • Page 61 Loosen the two thumbscrews (1) that secure the system board to the server. Slide the system board toward the back of the server until it is free of the eight retaining standoffs (2), then lift the board from the chassis.
  • Page 62 Follow the instructions in Turn on your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility.

  • Page 63: Chapter 5: Using The Bios Setup Utility

    CHAPTER Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Recovering the BIOS • Resetting the BIOS • Updating and recovering the BMC...

  • Page 64: Opening The Bios Setup Utility

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from Gateway, then install the new version from a diskette. Read the BIOS release note for the update you are downloading to determine if the boot block requires updating as well.

  • Page 65: Recovering The Bios

    Restart the server. The old BIOS is recovered. To manually recover the BIOS: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Caution Moving the jumper while the power is on can damage your server. Always turn off the server and unplug the power cords and all other cables before changing the jumper.

  • Page 66: Resetting The Bios

    To reset the BIOS using the power and reset buttons: Print the appendix for Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record any custom BIOS settings on your printout.

  • Page 67: Resetting Bios Passwords

    To clear the BIOS password(s): Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Remove the jumper across pins 1-2 of header J3-A, then place the jumper across pins 2-3.

  • Page 68: Updating And Recovering The Bmc

    This method does not work if the keyboard is connected through the KVM switch. To manually recover the BMC: Follow the instructions in that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in Caution Moving the jumper while the power is on can damage your server.
  • Page 69 Follow the instructions in “Closing the server case” on page Plug in the AC power cords and turn on the server for normal use.
  • Page 70 CHAPTER 5: Using the BIOS Setup Utility...

  • Page 71: Chapter 6 Troubleshooting

    CHAPTER Troubleshooting • Telephone support • Tutoring and training • Safety guidelines • Error messages • Troubleshooting...

  • Page 72: Telephone Support

    • Consider using Gateway’s online technical support. Gateway’s Web site has FAQs, tips, and other technical help. You can also use the Web site to e-mail Customer Care. For more information, visit Gateway’s Customer Care Web site at support.gateway.com.

  • Page 73: Tutoring And Training

    Tutoring and training Gateway's Customer Care professionals cannot provide hardware and software training. Instead, Gateway recommends the following training resources. Resource Gateway Learning Libraries Safety guidelines While troubleshooting your server, follow these safety guidelines: • Never remove the top panel while your server is turned on and while the modem cable and the power cords are connected.
  • Page 74 CHAPTER 6: Troubleshooting Boot messages Boot Failure ... This is a generic message indicating the BIOS could not boot from a particular device. This message is usually followed by other information concerning the device. Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette. Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer.
  • Page 75 Secondary Master Drive - ATAPI Incompatible The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Secondary Slave Drive - ATAPI Incompatible The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test.
  • Page 76 CHAPTER 6: Troubleshooting NVRAM Ignored The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST. NVRAM Bad The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST due to a data error.

  • Page 77: Troubleshooting

    - The case was damaged Instead, unplug your server and contact a qualified computer technician. • Make sure that the power cords are connected to your server and an AC outlet and that the AC outlet is supplying power. •...

  • Page 78: Beep Codes

    If the video adapter is integrated into the system board, the board may be faulty. Try using an add-in card. Same as for 4 beeps. Same as for 4 beeps. Same as for 4 beeps. “Opening the server case” on...

  • Page 79: Led Information

    LED information See the following table for a description of this server’s LEDs and the information they provide: LED Name Function Aid in server identification System Fault Visible fault warning Hard drive tray Indicate drive LEDs status and activity NIC status LEDs...

  • Page 80: Diagnostic Leds

    LEDs can help you determine where errors are taking place. If you are experiencing problems with your server, open the case and check these LEDs (CR8 to CR15) on the system board, then check the tables on the following pages to determine the problem.
  • Page 81 79, and “ACPI runtime checkpoints” on page 79, you can find out where an error is taking place. For example, if a hex code of 0B is indicated, you can detemine that the server cannot detect the PS/2 mouse. You can then take measures, such as reinserting the mouse, to solve the problem.
  • Page 82 Check point CHAPTER 6: Troubleshooting Description Initialize System Management Interrupt. Initialize different devices through DIM. “DIM code checkpoints” on page 79 Initialize different devices. Detects and initializes the video adapter installed in the system that has optional ROMs. Initialize all the output devices. Allocate memory for ADM module and uncompress it.

  • Page 83: Bootblock Initialization Code Checkpoints

    Check Description point Clean-up work needed before booting to operating system. Take care of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes the Microsoft Prepares the runtime language module. Disables the system configuration display, if needed.
  • Page 84 Check point Bootblock recovery code checkpoints The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table provides the diagnostic LED codes for these checkpoints and describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS: Check point...

  • Page 85: Bios

    BIOS The settings in the BIOS Setup utility are not retained • Replace the CMOS battery. For instructions, see www.gateway.com Checkpoint Description Initialize different buses and perform the following functions: Reset, Detect, and Disable (function 0) — Disables all ■...

  • Page 86: Optical Drive

    Make sure that the drive is configured correctly by following the instructions in the drive’s documentation. • Turn off your server, then remove the drive and push it in again to make sure the drive is seated correctly. For instructions, see page Your optical drive tray does not open •...

  • Page 87: Internet

    Liquid has been spilled into the keyboard • If you spilled liquid in the keyboard, turn off your server and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.

  • Page 88: Power

    You press the power button, but the server does not turn on • If the power button LED is green, the server is turned on, but you may not be seeing an image on the monitor. For monitor troubleshooting, see •...

  • Page 89: Appendix A Server Specifications

    APPENDIX Server Specifications • System specifications • System board specifications • Environmental specifications • Electronic specifications • Additional specifications...

  • Page 90: System Specifications

    Power supply One 650 W hot-swap, power supply module (standard) Additional 650 W hot-swap redundant power supply module (optional) Operating Supports Windows Server 2003 (all), Windows Small Business Server 2003 systems (all), and Windows Storage Server 2003 (all) Certifications ■...

  • Page 91: Environmental Specifications

    ACPI ACPI 2.0b compliance Supports: ■ ■ ■ Environmental specifications The following specifications identify maximum environmental conditions. At no time should the server run under conditions which violate these specifications. Variable Temperature Humidity Acoustic noise Shock Vibration Electrostatic discharge (ESD)

  • Page 92: Interrupts

    IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Connector pinouts Main power connector (J8) APPENDIX A: Server Specifications Description 8254 timer Keyboard controller Cascade for IRQ9 Free Serial port Hot-plug SCSI controller Diskette controller Free Real-time clock Generic, Option for SCI...
  • Page 93 Signal Name Power good Stand by +5 V +12 V +12 V +3.3 V +3.3 V -12 V Ground DC_ON (soft on/off) Ground Ground Ground +5 V +5 V +5 V Ground Processor power connector (J6) Signal Name Ground...
  • Page 94 Serial port connector Keyboard and Mouse connectors APPENDIX A: Server Specifications Signal Name Blue (analog color signal B) No connection +5 V +5 V No connection HSYNC (horizontal sync) VSYNC (vertical sync) Signal Name Description Data Carrier Detect1 RXDATA Receive Data...

  • Page 95: Additional Specifications

    Additional specifications For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server.
  • Page 96 APPENDIX A: Server Specifications...

  • Page 97: Appendix B: Bios Settings

    APPENDIX BIOS Settings...
  • Page 98 BIOS settings, run the BIOS Setup utility. To view all BIOS settings: Restart your server Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information.
  • Page 99 BIOS menu BIOS submenu Memory Configuration IDE Configuration Setting Value Hyper-Threading Technology Enabled Disabled Intel Speed Step™ Tech Auto Disabled Memory Performance Mode Non-Redundant Interleaved ■ Single Channel ■ Mirror Mirrors branch ■ space Between branches ■ Spare Rank/DIMM ■...
  • Page 100 BIOS menu APPENDIX B: BIOS Settings BIOS submenu Setting Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Third IDE Master Fourth IDE Master Fourth IDE Slave ACHI Port 0 ACHI Port 1 ACHI Port 2 ACHI Port 3 ACHI Port 4 ACHI Port 5 Hard Disk Write Protect...
  • Page 101 BIOS menu BIOS submenu USB Configuration PCI Configuration Setting Value Serial Port 1 Address Disabled Serial Port 1 IRQ IRQ3 IRQ4 IRQ10 IRQ11 PS/2 Keyboard Present PS/2 Mouse Present USB Devices Enabled (List of USB devices detected by BIOS)
  • Page 102 BIOS menu Boot Security APPENDIX B: BIOS Settings BIOS submenu Setting Low Profile Riser Slot Boot Settings Configuration Quick Boot Quiet Boot Bootup Num-Lock POST Error Pause Boot Device Priority 1st Boot Device nth Boot Device Hard Disk Drives 1st Drive nth Drive Removable Drive 1st Drive...
  • Page 103 BIOS menu BIOS submenu Server System Management Setting Value Administrator Password (Installed/Not installed) User Password (Installed/Not installed) Change Administrator Password (Set or clear Admin password) User Access Level No Access View Only Limited Full Access Change User Password (Set or...
  • Page 104 BIOS menu Exit APPENDIX B: BIOS Settings BIOS submenu Setting HSC FW Revision (HSBP) Remote Access Configuration Remote Access Serial Port Number (Base address and IRQ) Serial Port Mode Flow Control Redirection After BIOS POST Terminal Type VT-UTF8 Combo Key Support IPMI Configuration Status of BMC BMC Firmware Revision...
  • Page 105 BIOS menu BIOS submenu The following second level submenus are accessed from the submenu indicated in the first column. BIOS submenu BIOS 2nd level submenu Configuration Primary IDE Master (All IDE drives) Setting Value Discard Changes Load Optimal Defaults...
  • Page 106 BIOS submenu BIOS submenu Configuration APPENDIX B: BIOS Settings BIOS 2nd level Setting submenu S.M.A.R.T. 32Bit Data Transfer BIOS 2nd level Setting submenu USB Mass Storage Device Configuration USB Mass Storage Reset Delay Device #1 Emulation Type Device #n Emulation Type Value Auto Disabled...

  • Page 107: Appendix C Legal Information

    APPENDIX Legal Information...

  • Page 108: Important Safety Information

    Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

  • Page 109: Regulatory Compliance Statements

    FCC Part 15 Class A Statement The server is designated as complying with Class A requirements if it bares the following text on the rating label: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.

  • Page 110: Environmental Information

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
  • Page 111 When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling. ■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area.
  • Page 112 APPENDIX C: Legal Information...
  • Page 113 DIM code checkpoints POST code checkpoints DIM code checkpoints DIMM see memory diskette drive connector location display troubleshooting documentation Gateway Web site Server Companion DVD drive bays location drivers installing drives configuring diskette hard drive hot-swap installing optical...

  • Page 114: Location

    Gateway Customer Care Learning Libraries Web address Web site Gateway Systems Manager hard drive indicator installing LED indicator removing troubleshooting heat sink installing help telephone support tutoring hot-swap backplane backplane, SAS/SATA...
  • Page 115 BIOS configuration tape drive cleaning location technical support Customer Care resources tips before contacting telephone support training Gateway Learning Libraries troubleshooting add-in card battery beep codes BIOS card diagnostic LEDs error messages expansion card general guidelines general safety guidelines...
  • Page 116 (UPS) updating the BIOS USB ports internal connector location user password VGA port Web site Gateway Contents...
  • Page 118 A MAN E-9425R USR GDE R1 02/07...

Table of Contents