Ricoh Aficio SP C210SF User Manual page 128

Chapter C
DIFFICULTY
Print Quality Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
Network Difficulties
I cannot print over the Network
The network scanning feature
does not work.
Your computer cannot find your
machine.
C - 14
SUGGESTIONS
Low quality thin or thick paper can cause this problem. Make sure you select the
Paper Type that suits the media type you use. (See Acceptable paper and other
media on page 2-1.)
The Paper Type setting may be incorrect for the type of print media you are
using—OR—The print media may be too thick or have a rough surface. (See
Acceptable paper and other media on page 2-1 and Basic tab in the Software
User's Guide on the CD-ROM.)
If this problem occurs when making copies or printing received faxes, turn off
Toner Save mode in the machine's menu settings. (See Toner Save on page 3-7.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide on the CD-ROM.)
See Printing Problems in the Network User's Guide on the CD-ROM.
—OR—
1. Make sure that your machine is powered on and is online and in Ready mode.
2. Print a Network Configuration list and check the current Network settings printed
in this list. (See Printing reports on page 9-1.)
3. Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable.
4. Contact your Network Administrator to check if the settings are correct.
Firewall setting on your PC may be rejecting the necessary network connection.
Follow the instructions below to disable the Firewall. If you are using a personal
Firewall software, please refer to the User's Guide for your software or contact the
software manufacturer.
®
<Windows XP SP2 users.>
1. Click the 'Start' button, 'Settings', 'Control Panel' and then 'Windows Firewall'.
Make sure that Windows Firewall on the 'Basic' tab is set to On.
2. Click the 'Exceptions' tab and 'Add port' button.
3. Enter any name, port number (54295 for network scanning), select 'UDP' and
click OK.
4. Make sure if the new setting is added and is checked, and then click OK.
®
For Windows XP SP1 users, contact your service representative.
Firewall setting on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.