Music On Hold (#602) - AT&T PARTNER II Release 3.1 Programming And Use Instructions

Music On Hold (#602)

Description
This System Programming procedure activates or deactivates the MUSIC ON
HOLD jack on the primary processor module. To provide recorded music or
messages to callers on hold, the jack must be active and an audio source must
be connected to the jack.
Related Features
If Music On Hold is Active, users with system phones (except an MLC-6)
can play Background Music through their phone's speaker.
If Automatic System Answer is on, callers hear music-on-hold when the
system places the call on hold.
If Direct Extension Dial is on, callers hear ringing—not music-on-hold—
when the call is transferred.
If the receptionist at extension 10 uses the Wake Up Service Button (#115)
to schedule wake up calls, the recipients hear music-on-hold when they
answer their wake up calls.
Considerations
If you have a voice messaging system, using Music On Hold is highly
recommended.
If Music On Hold is Not Active or if no audio source is connected, callers on
hold hear silence.
Transferred callers hear music-on-hold until the call is answered.
The audio source must be connected to the control unit using an RCA
phono plug. For more information, see the PARTNER II Communications
System Installation guide.
The volume of the audio source can be adjusted using the music-on-hold
volume adjustment screw on the primary processor module. For more
information, see the PARTNER II Communications System Installation guide.
If the audio source develops trouble (such as a bad tape), you can quickly
turn it off by changing the Music On Hold setting to Not Active until you are
able to solve the problem.
If you use Music On Hold to broadcast certain copyrighted music or
material, including songs or other material from radio broadcasts, you may
be required to obtain the permission of the copyright owner. One way to
obtain permission is to contact ASCAP, BMI, and/or similar performing rights
organizations, to obtain a license. Or, you can purchase a Magic on Hold
system from AT&T, which does not require you to obtain such a license.
AT&T disclaims any liability arising out of the failure to obtain such a license,
if required
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Music On Hold (#602)