External Cdr Logger Installation Guide; Installing External Cdr Logger Service To Sql Server - Altigen Altiware Open Edition 4.0 Reporting Manual

Call detail reporting guide

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4.1 External CDR Logger Installation Guide

AltiWare OE 4.0 allows you to output call accounting data to an external database. The following items

summarize the software implementation:

•

Currently the external CDR logger only works with Microsoft SQL7.

SQL7 and AltiWare can't be on the same server (software conflicts will occur).

•

If you see an ODBC Driver Manager error message during AltiWare installation, select "OK"

to overwrite the ODBC32.dll.

•

System integrators or developers need to write custom query programs to extract data from

the SQL server. AltiGen only provides the logging service.

•

Multiple AltiServ systems can send CDR records to a single common SQL server for call

reporting or billing purposes.

Run the External Logger Setup from AltiWare OE 4.0 CDROM. During the setup process, the following

dialog box will come up. You need to set these parameters properly.

SQL Server – Enter the computer name of the SQL server.

SA Name -- Enter the SQL System Administrator login name. Since "sa" is one of the system

administrator accounts created by SQL installation, we will use this account as our example.

SA Password – Enter the SQL System Administrator password.

Database Name – Enter the name of the database for CDR logging. If you use the default, the installation

process will create a database called "calldb".

DB Device Drive – This is the drive in which the calldb database will be created. This installation program

will create the calldb database under the root directory of the drive letter you specify. You can not enter

any sub-directory in this field. If you want to change the calldb database location, use the SQL server

management utility to relocate the calldb database.

DataDevice Size – Enter the size you wish to allocate for the calldb database. To estimate the size, use the

following equation:

Months of records you wish to keep: {M = months} (22 working days per month)

Average call volume per day {Call = inbound and outbound}; (Each call record is about 1kbyte in size.)

Database Size (MB) = (M*22*Call*1kbyte)/1024

LogDevice Size – Enter the size for the log file. Typically this is the same size as the database file.

-- Call Detail Reporting Guide -- September 2000 -- Page 9 --

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