Xerox 7300B - Phaser Color Laser Printer Study Manual page 57

Jams
Jam at Duplex Unit, B8 or B13
Open Right
Door A.
Check for
jammed
media below
Registration
Roller B.
Paper
above the Duplex
Unit?
Yes
Remove
paper from
above the
Duplex Unit.
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl. Make sure the printer
environment is within specifications for
humidity and temperature.
PHASER 7300 Troubleshooting Flowcharts
0
No
Pull Duplex
Unit out until
it stops. Lift
lid and
remove paper
and scraps.
Still jamming?
Yes
Removed jammed
media stuck in the
slot on the left
side of Tray 1.
Problem solved.
Still jamming?
Yes
Verify rollers and
sensor flags
inside Duplex Unit
are undamaged
and move freely.
Remove paper
scraps or debris
that may be
jamming a roller
or sensor.
Still jamming?
Yes
Problem solved.
Problem solved.
Call for service.
page 53