Xerox 7300B - Phaser Color Laser Printer Study Manual page 35

4.
If the print mode is set to two-sided printing in either the Front Panel or in the printer driver, all
printing is cycled through the duplex unit. Always check the duplex unit for jams when the Front
Panel error message indicates a Jam Inside Top Cover.
View Jam Fault History
In this exercise, you will view the printer's jam history:
1.
2.
3.
4.
5.
6.
Common Causes of Paper Jams
The most common causes of paper jams are:
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PHASER 7300 CARE WORKSHEET
0
For Misfeed at Tray
Open indicated Right Door and remove any paper or scraps
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Open the indicated Tray and remove any misfed sheets or paper scraps
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At the Front Panel, select Support Menu, then press OK.
Scroll to Service Tools Menu, then press OK.
Select Fault History, then press OK.
Scroll to Jams, then press OK. The Front Panel displays the printer's jam history. Use
the Up and Down Arrow keys to scroll through the active faults.
The jam Fault History will include the last 50 faults, in chronological order.
Record the latest jam code _________________________________.
Review the Error Messages and Codes section of the Phaser 7300 Color Printer
Service Manual for an explanation of the code and procedures for troubleshooting
the jam.
Printing on unsupported media
Use of media that is torn, wrinkled, or curled
Printing without fanning the paper
The Multi-Purpose Tray should be used for all specialty media (except
transparencies). To reduce jams when printing heavy papers, always use
the Left Side Output Tray.
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