Sensor Controller Error; Black Gear Sensor Error; Yellow Gear Sensor Error - Lexmark C920 Service Manual

982 - Sensor Controller Error

982 Service
Sensor Control
Step Questions/actions
1 Turn the printer off, and wait 30 seconds. Turn the
printer on.
Is error 982 displayed?

983 - Black Gear Sensor Error

983 Service
Gear Sensor
Step Questions/actions
1 Is connector CN20 on the printer controller board
connected properly?
2 Check the cable running to CN20 for damage.
Is the cable damaged?
3 Clean the gear sensor.
Does this correct the problem?
4 Replace the sensor card.
Did this resolve the problem?

984 - Yellow Gear Sensor Error

Step Questions/actions
1 Is connector CN20 on the printer controller board
connected properly?
2 Check the cable running to CN20 for damage.
Is the cable damaged?
Clean the gear sensor.
3
Does this correct the problem?
4 Replace the sensor card.
Did this resolve the problem?
Yes No
Replace the Problem solved.
printer controller
board.
Yes No
Go to step 2. Plug the
connector in
securely.
Replace the Go to step 3.
cable.
Problem solved. Go to step 4.
Problem solved. Replace the drive
unit.
Yes No
Go to step 2. Plug the
connector in
securely.
Replace the Go to step 3.
cable.
Problem solved. Go to step 4.
Problem solved. Replace the drive
unit.
Diagnostic information
5056-XXX
2-23