Table D-7: SmartStart Fails During Installation
Possible Cause
An operating system has not been selected.
An error occurs during installation.
The CMOS is not cleared.
IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and
erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase
NVRAM/Boot Space Disk.
Table D-8: Server Cannot Load the Operating System
Possible Cause
Required operating system step was missed.
Installation problem occurred.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
Server Specific Troubleshooting
Possible Solution
1.
Press the F9 key to run RBSU.
2.
Select the primary operating system.
Follow the error information provided. If
necessary, clear NVRAM in RBSU and reinstall
the operating system.
Clear NVRAM in RBSU and reinstall the
operating system.
Possible Solution
Follow these steps:
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to the operating system
documentation.
4.
Install the operating system again.
Refer to the operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the OS Selection menu.
continued
D-11