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Required by Optional Network Settings section
Some ISPs require additional information for authentication. If you have trouble connecting, you
can enter that information in the Required by Some Service Providers section of the Main Setup
screen .
To configure the Optional Network Settings fields
1.
In the Host Name field, enter the same host name from your computer.
You must enter the host name retrieved from the computer connected to the Internet
service.
Note: The host and domain names are case sensitive.
2.
In the Domain Name field, enter the same domain name from the computer that was
previously connected to the Internet. @Home customers should enter their full @Home e-
mail address to access their e-mail server Domain Name field.
3.
Enter your Network Adapter Address (MAC) in the Network Adapter Address (MAC)
fields.
Some ISPs authenticate on the adapter (MAC) address of your Ethernet card to confirm
who you are. The Symantec Firewall/VPN might have to mimic your computer by
adapter address to connect to your ISP. You must enter the MAC address retrieved from
the computer connected to the Internet service.
4.
Click Save after entering all information.
To configure for cable modem using DHCP
You may already be connected. The Connection Status is on the top of the Main Setup Screen. If
it displays "Connected..." you should be able to browse theWeb.
If you have a cable modem account and the Connection Status displays Disconnected...
1.
Click Main Setup.
2.
Go to the Optional Network Settings section of the screen.
3.
Enter your network adapter (MAC) or ISP supplied host name or domain name.
Main Setup Screen
3-5
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