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Never spill liquid of any kind on the Symantec Firewall/VPN.
Internet account information
You must determine what type of Internet connection you have in order to proceed with the
installation. For the purposes of this manual, it should be one of three different types:
PPPoE Internet account - Most large DSL ISPs have adopted this method. If you have "Dial Up"
software on your computer to access your account, then you most likely have a PPPoE account.
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You will need your User Name and Password before installing the Firewall/VPN
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Disable (or uninstall) the PPPoE "Dial-Up" Software
Dynamic IP DHCP Internet account - Most Cable ISPs, some DSL.
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Sometimes no information is required; just connecting the Symantec Firewall/VPN and
rebooting your computer will get you connected.
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The MAC (Network Adapter) address of your Ethernet card might be needed if used by
your ISP. See below for instructions on how to obtain it.
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The Host Name or Domain Name on your computer might be needed if it is a coded name
given to you by your ISP.
Static IP Internet account (or network connection).
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You will need your IP Address, Network Mask, Gateway, and DNS
Some ISPs (usually cable) have abbreviated names for your e-mail servers and Web home page.
This is the case if your Internet home page is a very short name, like "www" or "web" rather than
www.symantec.com, or your e-mail server's name is something like "pop3" or "mail" instead of
mail.symantec.com
You MUST obtain the actual server names (Internet names) in order to access the Web and e-mail
when using the Symantec Firewall/VPN. You can obtain this information from your ISP.
Connecting the cables
It is strongly recommended that you install your Symantec Firewall/VPN with only one computer
directly connected to it at first. This will greatly simplify any troubleshooting during installation.
Internet account information
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