Copy And Scan Troubleshooting - Lexmark S415 User Manual

Troubleshooting
A
DD MEMORY TO THE COMPUTER
Consider upgrading the RAM.
Computer slows down when printing
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION BETWEEN THE PRINTER AND COMPUTER
If your computer is connected to the printer through a USB cable, then try using a different USB cable.
R
EFRESH YOUR NETWORK CONNECTIONS
1
If your computer is connected to an Ethernet or wireless network, then turn off the access point (wireless router)
and turn it back on.
2
Wait one minute for the printer and computer to reestablish the connection.
C
LOSE ALL APPLICATIONS NOT IN USE
Temporarily close unused applications or end processes that are taking too much memory from your computer.
C
HECK YOUR COMPUTER PERFORMANCE
You may need to change how your computer manages resources and processes.
For more information on improving computer performance, see the documentation that came with your operating
system.

Copy and scan troubleshooting

• "Copier or scanner does not respond" on page 143
•
"Scanner unit does not close" on page 144
•
"Poor copy or scanned image quality" on page 144
•
"Partial copies or scans of documents or photos" on page 144
•
"Scan was not successful" on page 144
• "Scanning takes too long or freezes the computer" on page 145
•
"Cannot scan to a computer over a network" on page 145
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET YOUR PRINTER AS THE DEFAULT PRINTER
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
143