Problems When Receiving Faxes; G3 Fax - Konica Minolta bizhub C35 User Manual

Problems when receiving faxes

If the fax cannot be received correctly, refer to the following table, and then
perform the indicated operation. If the fax still cannot be received correctly,
even after performing the described operations, contact your technical repre-
sentative.

G3 fax

Symptom
The received fax is
blank.
Reception is not possi-
ble.
8-6
Cause
There may be a prob-
lem with the telephone
connection or with the
caller's fax machine.
The caller may have
loaded the pages back-
ward.
The machine is set to
receive faxes manually.
Memory is full.
The telephone line is
incorrectly connected.
There may be a problem
with the caller's fax
machine.
[Closed Network RX
Password] - [Enable]
may have been set to
[Yes].
Problems when receiving faxes
Solution
Check that the machine
can make clean copies.
If it can, have the caller
send the fax again.
Contact the caller.
Set the machine to auto-
matic reception. Other-
wise, perform the
manual reception opera-
tion.
Load paper if it is empty,
and then print the faxes
stored in memory.
Check the telephone line
connection. If it is dis-
connected, connect it.
Make a copy to check
that this machine is
operating correctly, and
then, if the copy was
printed correctly, have
the recipient check the
condition of their fax
machine.
If [Closed Network RX
Password] - [Enable] is
set to [Yes], faxes can
only be received from
specific senders. For
details, contact the
administrator.