Chapter 10 Problem Solver; What To Do When A Message Is Displayed - Epson SureColor T3000 User Manual

Chapter 10
Problem Solver

What to Do When a Message Is Displayed

If the printer displays one of the messages shown below, refer to the solution listed and
take the necessary steps.
Message
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or
replace ink cartridge.
Ink Cartridge Error
Ink cartridge cannot be
detected. Insert again or
replace ink cartridge.
Ink Cartridge Error
Please install the correct ink
cartridge.
Ink Low
F/W Install Error
Firmware update failed.
Restart the printer.
Command Error
Check driver settings.
Reel Unit Error
Check Auto Take-up Reel
Unit and restart printer.
Reel Unit Error
Connect Auto Take-up
Reel Unit cable and restart
printer.
What to do
O Remove and reinsert the ink cartridge. If the message persists, insert
a new ink cartridge (do not reinstall the cartridge that caused the
error).
See "How to replace" on page 193.
O Condensation may occur in the ink cartridge. Leave it at room
temperature for at least four hours before installing the ink
cartridge.
See "Notes on handling ink cartridges" on page 25.
Insert a genuine Epson ink cartridge approved for use in the printer.
See "Options and Consumable Products" on page 222.
See "Replacing Ink Cartridges" on page 193.
The ink is low. Ready a new ink cartridge.
See "Options and Consumable Products" on page 222.
Turn the printer off, wait for a few minutes, and then turn on the printer
again.
Use EPSON LFP Remote Panel 2 to re-attempt the update.
If this message appears on the LCD panel again, contact your dealer
or Epson Support.
Press the button and select Job Cancel to stop printing. Confirm
W
that the printer driver you are using supports this printer.
Turn the printer off, wait for a few minutes, and then turn on the printer
again.
If this message appears on the LCD panel again, contact your dealer
or Epson Support.
After reconnecting the cable connecting the auto take-up reel unit to
the printer, turn the printer off and then on again.
See the Setup Guide supplied with the optional auto take-up reel unit.
Problem Solver 204