•
Netscape Messenger 6.2x
•
Netscape Mail 7.0
•
Qualcomm Eudora Pro 6.1.2
Format for voice messages
Business Communications Manager uses the G711 format to record and store voice messages.
CallPilot 150 uses G723.1. Since the Unified Messaging player records and plays messages in
WAV format, Business Communications Manager or CallPilot messages must be converted to
WAV before playing, and composed messages must be converted to G711 or G723.1 to be stored
on Business Communications Manager or CallPilot 150. This decoding and encoding is done on
the desktop client.
Audience
This guide is for system administrators who configure and maintain CallPilot and Unified
Messaging on a BCM system.
Acronyms
The following is a list of acronyms used in this guide.
Table 1
Acronym
BCM
CLID
DN
DNS
IMAP
ISDN
LAN
LDAP
SMTP
VPIM
Description
Business Communications Manager
Calling Line Identification
Directory Number
Domain Name System
Internet Message Access Protocol
Integrated Services Digital Network
Local Area Network
Lightweight Directory Access Protocol
Simple Mail Transfer Protocol
Voice Profile for Internet Mail
BCM 4.0 Unified Messaging Configuration Guide
Chapter 1 Getting started
9