Image Quality Problems - Konica Minolta bizhub 25 Administrator's Manual

Status
The settings
registered for
the time data
and address book
destinations
disappear
The cover will not
closed

Image Quality Problems

If you follow the steps below and do not resolve the problem, contact your local technical
representative.
Symptom
Printing is faint
(smudged, unclear)
4-12 Troubleshooting
Things to check
Did you turn the power OFF
and leave the machine for
a long period, or turn the
power OFF everyday?
Are you pressing only one
side of the cover?
Cause
The paper is damp.
The contrast setting is
incorrect.
Is the color of the document
faint?
The print head is dirty.
Is paper other than that
specified in manuals of the
machine being used?
The toner cartridge is worn
out or broken.
The drum cartridge is worn
out or broken.
Countermeasure
The batteries that retain the registered
settings may have died. Please contact your
local technical representative.
Press both sides of the cover to close it.
When you cannot close the front cover, the
toner cartridge locking lever may be turned
left. In this case, turn the lever right to close
the front cover.
Countermeasure
Replace the paper with new paper. For
details, refer to Chapter 1, "Loading Paper" in
the User's Guide.
Specify the setting correctly. For details,
refer to Chapter 1, "Basic Copy Settings" in
the Copier Guide, Chapter 1, "Basic Scan
Settings" in the Scanner and Fax Guide, and
Chapter 3, "Basic Faxing" in the Scanner and
Fax Guide.
If you are receiving a document, ask
the sender to change the document to
a black color. (Copying the document is
recommended.) If you are making a copy,
make the contrast setting darker.
Clean the print head. For details, refer to
Chapter 4, "Cleaning the Printer" in the
User's Guide.
Use the paper specified in the manuals of
the machine. For details, refer to Chapter 1,
"Loading Paper" in the User's Guide.
Replace the toner with a new toner cartridge.
For details, refer to Chapter 4, "Replacing the
Toner Cartridge" in the User's Guide.
Replace with a new drum cartridge. For
details, refer to Chapter 4, "Replacing the
Drum Cartridge" in the User's Guide.