Epson AcuLaser C3900N User Manual page 137

Aculaser c3900 series
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Symptom
Cause
Image is too dark.
One or more of the
photoconductor units may be
defective.
Image is blurred;
One or more of the
background is
photoconductor units may be
lightly stained;
defective.
there is insufficient
gloss of the
printed image.
The print or color
One or more of the toner
density is uneven.
cartridges may be defective or
low.
The printer is not level.
Irregular print or
The media is moist from
mottled image
humidity.
appears.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
One or more of the
photoconductor units may be
defective.
AcuLaser C3900 Series
Solution
Remove the photoconductor units and check them for
damage. If one is damaged, replace it.
Remove the photoconductor units and check them for
damage. If one is damaged, replace it.
Remove the toner cartridges and check them for damage. If
one is damaged, replace it.
Place the printer on a flat, hard, level surface.
Adjust the humidity in the media storage area.
Remove the moist media and replace it with new, dry media.
Use Epson-approved media. See "Print Media" on page 58.
Remove the photoconductor units and check it for damage.
If it is damaged, replace it.
User's Guide
Troubleshooting
137

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